Company lists · Data verified August 2026

Top 25 Customer support outsourcing companies based in South Africa

Name: Customer support outsourcing companies based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 108 companies tracked

There are 108 customer support outsourcing companies headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 11,130 professional contacts across them, including 1,428 with verified work emails and 145 with mobile numbers. Cape Town is the largest hub.

This list covers customer support outsourcing companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

108Companies

11,130Contacts tracked

1,428Verified emails

145Mobile numbers

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The 25 largest customer support outsourcing companies based in South Africa

Ranked by team size

Top 25 of 108 customer support outsourcing companies based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Merchants	Johannesburg	5,001-10,000	3,583	419
2	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
3	Rewardsco	Umhlanga Durban	1,001-5,000	914	3
4	Digicall Group	Johannesburg	1,001-5,000	613	202
5	Custom Connect	Durban	1,001-5,000	545	85
6	Icontact BPO	Johannesburg	1,001-5,000	514	111
7	Capita South Africa	Cape Town	1,001-5,000	459	74
8	13ten	Durban	501-1,000	281	1
9	Mango5	Cape Town	201-500	272	58
10	Bespoke International	Durban	5,001-10,000	214	16
11	Italk International	Randburg	1,001-5,000	208	20
12	Intellibpo	Johannesburg	501-1,000	162	25
13	Procera	Ethekwini	1,001-5,000	150	7
14	CXI	Cape Town	201-500	98	35
15	Ec3 South Africa	Durban	201-500	82	1
16	Altitude BPO	Johannesburg	501-1,000	72	1
17	Opcommshq	Table View	51-200	66	1
18	Overseas Administration Management	n/a	201-500	59	21
19	Carecall Retail & Distribution Services	Midrand	11-50	50	5
20	The Unlimited Global Business Solutions	Durban	1,001-5,000	48	4
21	Connect BPS	Mount Edgecombe Durban	1,001-5,000	32	6
22	Omnichannel Communications PTY LTD	Johannesburg	51-200	24	6
23	The Agentsy BPO	Cape Town	51-200	24	1
24	SA Commercial	Cape Town	201-500	17	1
25	JD Telecom	Durban	51-200	16	3

Showing 25 of 108 customer support outsourcing companies based in South Africa

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Customer support outsourcing companies based in South Africa at a glance

As of Aug 28, 2026

51-200Median size (employees)

Cape TownLargest hub · 30 HQs

145Contacts with mobile numbers

4Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Customer support outsourcing companies by metro

Metro	Companies
Customer support outsourcing companies in Cape Town	30
Customer support outsourcing companies in Johannesburg	20
Customer support outsourcing companies in Durban	15
Customer support outsourcing companies in Randburg	4
Customer support outsourcing companies in Somerset West	3
Customer support outsourcing companies in Ethekwini	3
Customer support outsourcing companies in Pretoria	2

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “customer support outsourcing companies”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 4 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many customer support outsourcing companies are there based in South Africa?

There are 108 customer support outsourcing companies headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Merchants, headquartered in Johannesburg, tops this list with the largest team on record.

Which city has the most customer support outsourcing companies?

Cape Town leads with 30 headquartered companies, followed by Johannesburg (20) and Durban (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,428 verified decision-maker contacts tracked across these 108 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.