Company lists · Data refreshed September 2026

Top 25 Customer service AI platforms based in New York, United States

Name: Customer service AI platforms based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 230 companies tracked

RevenueBase identified 230 company matches for customer service AI platforms associated with New York, United States as of September 2026 and tracks 16,545 professional contacts across them, including 9,009 with verified work emails. Across the United States, San Francisco is the largest hub for this category (339 companies); New York follows with 249.

This list covers company matches for customer service AI platforms associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

230Companies

16,545Contacts tracked

9,009Verified emails

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The 25 largest customer service AI platforms based in New York, United States

Ranked by team size

Top 25 of 230 company matches for customer service AI platforms based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Uipath	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,698 contacts →
	Exact match “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Liveperson	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	1,248 contacts →
	Exact match “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Aircall	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	804 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Elevenlabs	Exact match	New York, United StatesHQ recorded Sep 28, 2026	n/a	679 contacts →
	Exact match “Research Lab.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Symphony	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	490 contacts →
	Exact match “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	ASAPP	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	310 contacts →
	Exact match “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Kustomer	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	259 contacts →
	Exact match “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Botify	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	253 contacts →
	Exact match “Botify’s AI search solutions give brands the power to be found everywhere, by consumers, bots, and agents alike.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Druid AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	194 contacts →
	Exact match “Druid AI helps enterprises work smarter with human-centric, agent-based AI that actually works.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	HYRO	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	153 contacts →
	Exact match “Hyro, the leading Agentic Care Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Lightico	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	126 contacts →
	Exact match “Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	AVOCA	Exact match	New York, United StatesHQ recorded Sep 28, 2026	51-200	112 contacts →
	Exact match “Avoca is the AI front office built for service businesses.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	REGAL	Exact match	New York, United StatesHQ recorded Sep 28, 2026	51-200	95 contacts →
	Exact match “Regal is the AI Agent Platform for enterprise CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Instalily AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	91 contacts →
	Exact match “Humans + InstaLILY = Superhuman Teams.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Pypestream	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	75 contacts →
	Exact match “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Thread	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	67 contacts →
	Exact match “Thread offers an efficient, AI-powered workspace-including chat, inboxing, automations, and AI-to enable MSPs to be real strategic partners as an AI Service Desk.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Redroute	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	58 contacts →
	Exact match Recorded description not available. Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Kaya Global	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	58 contacts →
	Exact match “KAYA is disrupting the traditional IT hiring model with a talent-centric, AI driven recruiting platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Slang AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	55 contacts →
	Exact match “Slang AI transforms how full-service restaurants manage their phones, turning every conversation into a revenue opportunity.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	PER Diem	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	50 contacts →
	Exact match “Per Diem is the AI operating system for cafés, bakeries, and restaurant franchises.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Siena AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	49 contacts →
	Exact match “Empowering brands with empathic AI agents that automate customer interactions, drive revenue, and turn conversations into actionable insights.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	moveo.ai	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	48 contacts →
	Exact match “Moveo [MO-ve-oh] To set in motion Moveo.AI was founded in 2020 to make complex AI technology accessible and useful for enterprises.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Firsthand	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	41 contacts →
	Exact match “Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Metaforms	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	41 contacts →
	Exact match “Metaforms is the Agentic OS for Market Research.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 230 customer service AI platforms based in New York, United States

See the full list, filter by size, metro and specialty, and access 9,009 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service AI platforms based in New York, United States at a glance

As of Sep 28, 2026

54.5%Verified-email coverage

71.9Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

111

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 230 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with New York, United States whose business descriptions match “customer service AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 9,009 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service AI platforms by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service AI platforms are there based in New York, United States?

RevenueBase identified 230 company matches for customer service AI platforms associated with New York, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Uipath tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most customer service AI platforms?

San Francisco leads the United States with 339 company records, followed by New York (249) and Miami (118).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 9,009 professional contacts with verified work emails tracked across these 230 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.