Company lists · Data refreshed November 2026

Top 25 Customer service AI platforms based in the United States

Name: Customer service AI platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 3,561 companies tracked

RevenueBase identified 3,561 company matches for customer service AI platforms associated with the United States as of November 2026 and tracks 159,561 professional contacts across them, including 49,555 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer service AI platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

3,561Companies

159,561Contacts tracked

49,555Verified emails

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The 25 largest customer service AI platforms based in the United States

Ranked by team size

Top 25 of 3,561 company matches for customer service AI platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Nov 5, 2026	10001+	20,762 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	10001+	20,551 contacts →
	Exact match “Publicis Sapient, the global technology hub of Publicis Groupe, provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Nov 5, 2026	10001+	9,332 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	7,195 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Nov 5, 2026	1,001-5,000	4,794 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	Compass UOL	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	4,579 contacts →
	Exact match “We are AI/R.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Nov 5, 2026	10001+	3,659 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,228 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,980 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,840 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	CALIX	Exact match	San Jose, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,293 contacts →
	Exact match “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Liveops, INC	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	n/a	2,072 contacts →
	Exact match “Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	Writer	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	n/a	1,665 contacts →
	Exact match “WRITER is where the world’s leading enterprises orchestrate AI-powered work.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,642 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,563 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	kriss.ai	Exact match	Houston, TX, United StatesHQ recorded Nov 5, 2026	n/a	1,543 contacts →
	Exact match “Kriss.ai turns dental websites into intelligent front desks-answering patient questions instantly, accurately, and compliantly.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Crescendo	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,278 contacts →
	Exact match “Crescendo is the AI-Native Customer Experience Platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	kore.ai	Exact match	San Mateo, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,248 contacts →
	Exact match “Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	Airtable	Exact match	San Francisco, TX, United StatesHQ recorded Nov 5, 2026	501-1,000	1,063 contacts →
	Exact match “Airtable’s AI app platform is the easiest way to build custom apps that accelerate your business operations.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Xtendops	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,040 contacts →
	Exact match “XtendOps is an AI-powered BPO built for modern customer experience.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	Sierra	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	201-500	1,036 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	Gupshup	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	989 contacts →
	Exact match “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	848 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	Egain Corporation	Exact match	Sunnyvale, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	802 contacts →
	Exact match “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	yellow.ai	Exact match	San Mateo, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	728 contacts →
	Exact match “Yellow.ai powers the future of service with Agentic AI.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 3,561 customer service AI platforms based in the United States

See the full list, filter by size, metro and specialty, and access 49,555 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service AI platforms based in the United States at a glance

As of Nov 5, 2026

31.1%Verified-email coverage

44.8Average contacts per company

1-10Median size (employees)

9.3%Largest-city concentration · San Francisco

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

2,114

11-50

982

51-200

308

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 3,561 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer service AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 49,555 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service AI platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service AI platforms are there based in the United States?

RevenueBase identified 3,561 company matches for customer service AI platforms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service AI platforms?

San Francisco leads with 330 company records, followed by New York (260) and Miami (127).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 49,555 professional contacts with verified work emails tracked across these 3,561 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.