Company lists · Data refreshed September 2026

Top 25 Customer service AI platforms based in Austin, United States

Name: Customer service AI platforms based in Austin, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 113 companies tracked

RevenueBase identified 113 customer service AI platforms headquartered in Austin, United States as of September 2026 and tracks 2,730 professional contacts across them, including 771 with verified work emails. Across the United States, San Francisco is the largest hub for this category (339 companies); Austin has 113.

This list covers customer service AI platforms headquartered in Austin, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

113Companies

2,730Contacts tracked

771Verified emails

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The 25 largest customer service AI platforms based in Austin, United States

Ranked by team size

Top 25 of 113 customer service AI platforms based in Austin, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Khoros	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	501-1,000	763 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 28, 2026
2	CYARA	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	201-500	395 contacts →
	Strong evidence “Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX.” Source: RevenueBase Database · checked Sep 28, 2026
3	Telnyx	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	201-500	369 contacts →
	Partial evidence “Infrastructure for real-time AI.” Source: RevenueBase Database · checked Sep 28, 2026
4	PLIVO	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	201-500	247 contacts →
	Strong evidence “AI agents to engage and delight your customers across Phone calls, Chat, WhatsApp, SMS, Email and Slack.” Source: RevenueBase Database · checked Sep 28, 2026
5	AUREA	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	501-1,000	164 contacts →
	Partial evidence “Businesses today face increasing pressure to scale efficiently, cut costs, and stay ahead of the competition, but manual processes, disconnected data, and uncertainty around AI…” Source: RevenueBase Database · checked Sep 28, 2026
6	Deskpro	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	74 contacts →
	Strong evidence “Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.” Source: RevenueBase Database · checked Sep 28, 2026
7	Kayako	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	56 contacts →
	Partial evidence “Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.” Source: RevenueBase Database · checked Sep 28, 2026
8	Allegro Response	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	51 contacts →
	Partial evidence “With over 15 years of experience, Allegro Response is a top nearshore AI call center and BPO company based in Hermosillo, Sonora, Mexico, with roots in Austin, Texas.” Source: RevenueBase Database · checked Sep 28, 2026
9	conversenow.ai	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	49 contacts →
	Partial evidence “Conversational AI Shaping the Future of Restaurants.” Source: RevenueBase Database · checked Sep 28, 2026
10	MIA Labs	Indirect evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	48 contacts →
	Indirect evidence “With Mia, your dealership will never miss a call again.” Source: RevenueBase Database · checked Sep 28, 2026
11	ATTRI	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	44 contacts →
	Partial evidence “Attri helps organizations build, deploy, and scale AI they can trust.” Source: RevenueBase Database · checked Sep 28, 2026
12	Agent IQ	Indirect evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	26 contacts →
	Indirect evidence “At Agent IQ, we help financial institutions grow by turning everyday digital interactions into lasting, trust-based relationships.” Source: RevenueBase Database · checked Sep 28, 2026
13	Intellectible	Indirect evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	20 contacts →
	Indirect evidence “Most companies have high-value work that never becomes software.” Source: RevenueBase Database · checked Sep 28, 2026
14	Loman AI	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “Loman AI is the AI-powered phone agent built for restaurants.” Source: RevenueBase Database · checked Sep 28, 2026
15	Tethr, A Creovai Company	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	18 contacts →
	Partial evidence “Tethr is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with…” Source: RevenueBase Database · checked Sep 28, 2026
16	EVO Technologies	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	14 contacts →
	Partial evidence “We provide communication solutions that help businesses across various industries enhance efficiency, reduce costs, and improve customer service.” Source: RevenueBase Database · checked Sep 28, 2026
17	Stubber	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	13 contacts →
	Strong evidence “At Stubber, we help businesses scale faster, work smarter, and serve customers better, by giving you access to a team of AI employees built exactly for your needs.” Source: RevenueBase Database · checked Sep 28, 2026
18	Recomaze AI Agent	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	13 contacts →
	Partial evidence “Turn your store into an AI Sales Agent.” Source: RevenueBase Database · checked Sep 28, 2026
19	Salesgroup AI	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	10 contacts →
	Strong evidence “Salesgroup AI provides AI-powered customer service and reviews platform for your business designed to help you boost sales, collect feedback and improve overall customer…” Source: RevenueBase Database · checked Sep 28, 2026
20	embrace.ai	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	9 contacts →
	Strong evidence “Embrace.ai powers modern support and CX teams with AI-driven conversational search and self-service, delivering fast, accurate answers wherever customers and employees work.” Source: RevenueBase Database · checked Sep 28, 2026
21	Echowin	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	8 contacts →
	Strong evidence “AI Call Answering and Automation Platform that enables businesses to deploy powerful AI agents capable of handling customer calls with human-like interactions & automating…” Source: RevenueBase Database · checked Sep 28, 2026
22	Vida Global	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	11-50	6 contacts →
	Partial evidence “Create, Deploy, and Sell AI Agents.” Source: RevenueBase Database · checked Sep 28, 2026
23	LINKT	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	6 contacts →
	Partial evidence “Linkt is at the forefront of democratizing AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
24	Proximity Software	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	4 contacts →
	Partial evidence “The world is changing, and so are your customers.” Source: RevenueBase Database · checked Sep 28, 2026
25	Navigaide AI	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1-10	4 contacts →
	Partial evidence “NavigAide is a GenAI-powered platform for Employee Benefits, HR, and Medicare insurance navigation.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI platforms.
Partial evidence: Its own public description names part of customer service AI platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 113 customer service AI platforms based in Austin, United States

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Customer service AI platforms based in Austin, United States at a glance

As of Sep 28, 2026

28.2%Verified-email coverage

24.2Average contacts per company

1-10Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

Email recency for this list is measured across the whole United States list rather than for Austin, so it is reported there. Company counts and contact totals on this page are exact for Austin, over 113 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Austin, United States whose own description of what they do matches “customer service AI platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI platforms, and records with no verified work email. Companies headquartered outside Austin are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 771 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI platforms by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI platforms are there based in Austin, United States?

RevenueBase identified 113 customer service AI platforms headquartered in Austin, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Khoros, headquartered in Austin, tops this list with the largest team on record.

Which city in the United States has the most customer service AI platforms?

San Francisco leads the United States with 339 headquartered companies, followed by New York (230) and Miami (118). Austin has 113.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 771 verified decision-maker contacts tracked across these 113 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.