Company lists · Data refreshed September 2026

Top 25 Customer journey mapping platforms based in the United States

RevenueBase identified 136 company matches for customer journey mapping platforms associated with the United States as of September 2026 and tracks 11,019 professional contacts across them, including 3,790 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer journey mapping platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
136Companies
11,019Contacts tracked
3,790Verified emails
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The 25 largest customer journey mapping platforms based in the United States

Ranked by team size
Top 25 of 136 company matches for customer journey mapping platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMclean, VA, United StatesHQ recorded Sep 28, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchAustin, TX, United StatesHQ recorded Sep 28, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500294 contacts →

Exact match

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchIndianapolis, IN, United StatesHQ recorded Sep 28, 20261,001-5,000275 contacts →

Exact match

“Genesys acquired Interactive Intelligence in December 2016.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500241 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchChantilly, VA, United StatesHQ recorded Sep 28, 202651-200171 contacts →

Exact match

“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchTiburon, CA, United StatesHQ recorded Sep 28, 202651-200112 contacts →

Exact match

“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchLos Angeles, CA, United StatesHQ recorded Sep 28, 202651-20098 contacts →

Exact match

“Powerfront is a leading provider of customer engagement technology and solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchNorcross, GA, United StatesHQ recorded Sep 28, 202651-20084 contacts →

Exact match

“Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchLas Vegas, NV, United StatesHQ recorded Sep 28, 202651-20081 contacts →

Exact match

“Bravo Store Systems is all-in-one point of sale software built for the stores a generic retail system was never made for: pawn shops, firearm dealers (FFL), jewelers, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Diego, CA, United StatesHQ recorded Sep 28, 202651-20070 contacts →

Exact match

“Kiran Analytics, a Verint Company, is a leader in accelerating banking transformation through the application of advanced analytics.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchColumbia, SC, United StatesHQ recorded Sep 28, 202651-20058 contacts →

Exact match

“Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchNashville, CA, United StatesHQ recorded Sep 28, 202611-5057 contacts →

Exact match

“Uniply empowers scalable growth by measuring your customer journey and guiding your team toward unified execution.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-50056 contacts →

Exact match

“Acquire equips enterprise teams with the digital tools they need to create the best customer experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchDallas, TX, United StatesHQ recorded Sep 28, 202611-5054 contacts →

Exact match

“Our mission is to provide a customer engagement platform that helps businesses build stronger connections with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchMiami, FL, United StatesHQ recorded Sep 28, 202651-20049 contacts →

Exact match

“Somos la plataforma omnicanal con IA para equipos de ventas y contact centers en Latinoamérica y el mercado US Hispanic que necesitan escalar sin perder control.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5045 contacts →

Exact match

“Customer Experience (CX) leaders are constantly in reactive mode, but Perch empowers them with data-driven insights to work proactively, leading to progressively better business…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-50039 contacts →

Exact match

“NPS Prism is the gold-standard customer experience (CX) benchmarking platform backed by Bain & Company that enables organizations to accelerate their path to CX leadership.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchLos Angeles, CA, United StatesHQ recorded Sep 28, 202611-5026 contacts →

Exact match

“OI transforms raw customer conversations across any channel into precise, actionable insights and automated workflows.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchWilmington, DE, United StatesHQ recorded Sep 28, 202611-5026 contacts →

Exact match

“FastSensor is an AI-powered business intelligence platform that offers complete, connected journey mapping for ROI, optimization and safety.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202651-20023 contacts →

Exact match

“Stop Revenue Roadblocks Instantly!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchBoca Raton, FL, United StatesHQ recorded Sep 28, 202651-20021 contacts →

Exact match

“Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 136 customer journey mapping platforms based in the United States

See the full list, filter by size, metro and specialty, and access 3,790 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer journey mapping platforms based in the United States at a glance

As of Sep 28, 2026
34.4%Verified-email coverage
81.0Average contacts per company
11-50Median size (employees)
9.6%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
47
11-50
41
51-200
31
201-500
8
501-1,000
1
1,001-5,000
5
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 136 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer journey mapping platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,790 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer journey mapping platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer journey mapping platforms are there based in the United States?

RevenueBase identified 136 company matches for customer journey mapping platforms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Medallia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer journey mapping platforms?

San Francisco leads with 13 company records, followed by New York (10) and Austin (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,790 professional contacts with verified work emails tracked across these 136 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.