Company lists · Data refreshed September 2026

Top 23 Customer journey mapping platforms based in the United Kingdom

RevenueBase identified 44 customer journey mapping platforms headquartered in the United Kingdom as of September 2026 and tracks 675 professional contacts across them, including 304 with verified work emails. London is the largest hub.

This list covers customer journey mapping platforms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
44Companies
675Contacts tracked
304Verified emails
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The 23 largest customer journey mapping platforms based in the United Kingdom

Ranked by team size
Top 23 of 44 customer journey mapping platforms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBristol, United KingdomHQ checked Sep 28, 202651-200131 contacts →

Partial evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceEasingwold, United KingdomHQ checked Sep 28, 202651-20049 contacts →

Partial evidence

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5030 contacts →

Partial evidence

“RocketPhone.ai empowers organisations to unlock the full potential of their customer conversations by transforming them into actionable insights.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceUnited KingdomHQ checked Sep 28, 202651-20025 contacts →

Partial evidence

“Anana delivers advanced customer experience technology and direction.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceManchester, United KingdomHQ checked Sep 28, 202611-5024 contacts →

Indirect evidence

“Empower agents and amazing things happen.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceCheltenham, United KingdomHQ checked Sep 28, 202611-5022 contacts →

Partial evidence

“Blackchair helps enterprises industrialise how Contact Center platforms are built, operated, and optimised for the AI era.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceSwansea, United KingdomHQ checked Sep 28, 202651-20021 contacts →

Strong evidence

“We're dedicated to helping organisations make great customer journeys effortless.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5020 contacts →

Strong evidence

“We build customer experience platforms and unlock your data to make customer interactions your competitive advantage.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceEarley, United KingdomHQ checked Sep 28, 202611-5012 contacts →

Strong evidence

“tPoint is a software platform that allows you to build, deliver and change your customer journeys, across every channel, faster than ever before.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceLondon, United KingdomHQ checked Sep 28, 20261-1010 contacts →

Indirect evidence

“We take you from,'Digital what now?' right through to growing leads and sales, using our Quick Fox method that's tried and tested.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceWorcester, United KingdomHQ checked Sep 28, 20261-108 contacts →

Strong evidence

“We’re a customer journey marketing agency with a mission to help make the process of acquiring and retaining customers as easy and streamlined as possible.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceLetchworth Garden City, United KingdomHQ checked Sep 28, 202651-2007 contacts →

Partial evidence

“AVC One delivers a unified communications, infrastructure and technology platform.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceTattenhall, United KingdomHQ checked Sep 28, 202611-507 contacts →

Partial evidence

“Streamline customer engagements, globally, at scale.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceLondon, United KingdomHQ checked Sep 28, 20261-107 contacts →

Strong evidence

“InnerTrends specializes in Customer Journey Data Analysis for SaaS companies.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceCobham, United KingdomHQ checked Sep 28, 202611-506 contacts →

Partial evidence

“Transcend360's powerful, cloud-architected solutions enable organisations to better understand and manage direct and indirect customers data, processes and results.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceLondon, United KingdomHQ checked Sep 28, 20261-103 contacts →

Strong evidence

“Journify is an AI-powered platform that helps businesses track, map, and optimise customer journeys, without needing a team of analysts or a complex setup.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceHuddersfield, United KingdomHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“70% of customers choose to do business with a company, not because of its product or price, but because of the customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceBirmingham, United KingdomHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“It’s no secret that the key to success is customer satisfaction.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceBelfast, United KingdomHQ checked Sep 28, 202611-501 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceStafford, United KingdomHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“We are the 'digital contact strategy experts'.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceWetherby, United KingdomHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“Hello, thanks for stopping by… We’re Digital Dots, a web design and web development agency based in Leeds and we’re determined to helps businesses, large and small, make the most…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceCardiff, United KingdomHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceLeeds, United KingdomHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“lens is an award-winning agency – one of the first to genuinely specialise in customer journeys.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 23 of 44 customer journey mapping platforms based in the United Kingdom

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Customer journey mapping platforms based in the United Kingdom at a glance

As of Sep 28, 2026
45.0%Verified-email coverage
15.3Average contacts per company
11-50Median size (employees)
29.5%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
18
11-50
16
51-200
8
201-500
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 44 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer journey mapping platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping platforms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 304 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping platforms are there based in the United Kingdom?

RevenueBase identified 44 customer journey mapping platforms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Route 101 LTD, headquartered in Bristol, tops this list with the largest team on record.

Which city has the most customer journey mapping platforms?

London leads with 13 headquartered companies, followed by Manchester (2) and Bath (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 304 verified decision-maker contacts tracked across these 44 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.