Company lists · Data refreshed September 2026
Top 25 Customer journey mapping platforms worldwide
RevenueBase identified 597 company matches for customer journey mapping platforms worldwide as of September 2026 and tracks 20,264 professional contacts across them, including 7,008 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.
This list covers company matches for customer journey mapping platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer journey mapping platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 2,006 contacts → | ||||
Exact match “Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 2 | 1,270 contacts → | ||||
Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 3 | 831 contacts → | ||||
Exact match “SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 4 | 763 contacts → | ||||
Exact match “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 5 | 513 contacts → | ||||
Exact match “InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 6 | 452 contacts → | ||||
Exact match “The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 7 | 399 contacts → | ||||
Exact match “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 8 | 389 contacts → | ||||
Exact match “Somos uma tech company.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 9 | 335 contacts → | ||||
Exact match “Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 10 | 311 contacts → | ||||
Exact match “At Locobuzz, we understand the power of meaningful customer interactions.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 11 | 294 contacts → | ||||
Exact match “Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 12 | 275 contacts → | ||||
Exact match “Genesys acquired Interactive Intelligence in December 2016.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 13 | 259 contacts → | ||||
Exact match “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 14 | 241 contacts → | ||||
Exact match “Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 15 | 231 contacts → | ||||
Exact match “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 16 | 171 contacts → | ||||
Exact match “SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 17 | 163 contacts → | ||||
Exact match “Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 18 | 143 contacts → | ||||
Exact match “Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 19 | 135 contacts → | ||||
Exact match “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 20 | 131 contacts → | ||||
Exact match “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 21 | 126 contacts → | ||||
Exact match “Evam is a leading provider of next generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 22 | 116 contacts → | ||||
Exact match “Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 23 | 113 contacts → | ||||
Exact match “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 24 | 112 contacts → | ||||
Exact match “OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
| 25 | 111 contacts → | ||||
Exact match “Tollring is a market leading software developer providing data visualisation and business intelligence tools that help manage, understand and control a wide array of…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer journey mapping platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 597 customer journey mapping platforms worldwide
See the full list, filter by size, metro and specialty, and access 7,008 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer journey mapping platforms worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer journey mapping platforms are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “customer journey mapping platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 7,008 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer journey mapping platforms by location
5 lists · largest firstEvery Customer journey mapping platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer journey mapping platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer journey mapping platforms are there worldwide?
RevenueBase identified 597 company matches for customer journey mapping platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Medallia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most customer journey mapping platforms?
The United States leads with 136 companies, followed by Brazil (46) and the United Kingdom (44). Every customer journey mapping platforms list by country and city is linked on this page.
Which city has the most customer journey mapping platforms?
Sao Paulo leads with 18 company records, followed by London (14) and San Francisco (13).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 7,008 professional contacts with verified work emails tracked across these 597 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
Ready to reach these companies? Verified emails and direct dials for all 597 customer journey mapping platforms worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 customer journey mapping platforms worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 597 matching company records for customer journey mapping platforms worldwide, with 20,264 tracked contacts and 7,008 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 28, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer journey mapping platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: Mclean, VA, United StatesReported employees: 1,001-5,000 | Mclean, VA, United States | 1,001-5,000 | Exact match | 2,006 contacts → |
“Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Louisville, KY, United StatesReported employees: 5,001-10,000 | Louisville, KY, United States | 5,001-10,000 | Exact match | 1,270 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Vienna, GermanyReported employees: 501-1,000 | Vienna, Germany | 501-1,000 | Exact match | 831 contacts → |
“SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Austin, TX, United StatesReported employees: 501-1,000 | Austin, TX, United States | 501-1,000 | Exact match | 763 contacts → |
“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Salt Lake City, UT, United StatesReported employees: 1,001-5,000 | Salt Lake City, UT, United States | 1,001-5,000 | Exact match | 513 contacts → |
“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Baden, ItalyReported employees: 501-1,000 | Baden, Italy | 501-1,000 | Exact match | 452 contacts → |
“The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Lund, SwedenReported employees: 201-500 | Lund, Sweden | 201-500 | Exact match | 399 contacts → |
“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: São Paulo, BrazilReported employees: 201-500 | São Paulo, Brazil | 201-500 | Exact match | 389 contacts → |
“Somos uma tech company.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: San Jose, United StatesReported employees: 201-500 | San Jose, United States | 201-500 | Exact match | 335 contacts → |
“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Mumbai, IndiaReported employees: 51-200 | Mumbai, India | 51-200 | Exact match | 311 contacts → |
“At Locobuzz, we understand the power of meaningful customer interactions.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: San Francisco, CA, United StatesReported employees: 201-500 | San Francisco, CA, United States | 201-500 | Exact match | 294 contacts → |
“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Indianapolis, IN, United StatesReported employees: 1,001-5,000 | Indianapolis, IN, United States | 1,001-5,000 | Exact match | 275 contacts → |
“Genesys acquired Interactive Intelligence in December 2016.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: New York, NY, United StatesReported employees: 201-500 | New York, NY, United States | 201-500 | Exact match | 259 contacts → |
“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: San Mateo, CA, United StatesReported employees: 201-500 | San Mateo, CA, United States | 201-500 | Exact match | 241 contacts → |
“Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Gurgaon, IndiaReported employees: 501-1,000 | Gurgaon, India | 501-1,000 | Exact match | 231 contacts → |
“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Chantilly, VA, United StatesReported employees: 51-200 | Chantilly, VA, United States | 51-200 | Exact match | 171 contacts → |
“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Bengaluru, IndiaReported employees: 51-200 | Bengaluru, India | 51-200 | Exact match | 163 contacts → |
“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 143 contacts → |
“Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: São Paulo, BrazilReported employees: 501-1,000 | São Paulo, Brazil | 501-1,000 | Exact match | 135 contacts → |
“Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Bristol, United KingdomReported employees: 51-200 | Bristol, United Kingdom | 51-200 | Exact match | 131 contacts → |
“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Istanbul, TürkiyeReported employees: 51-200 | Istanbul, Türkiye | 51-200 | Exact match | 126 contacts → |
“Evam is a leading provider of next generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Mold, United StatesReported employees: 51-200 | Mold, United States | 51-200 | Exact match | 116 contacts → |
“Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Mumbai, IndiaReported employees: 51-200 | Mumbai, India | 51-200 | Exact match | 113 contacts → |
“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Tiburon, CA, United StatesReported employees: 51-200 | Tiburon, CA, United States | 51-200 | Exact match | 112 contacts → |
“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: Uxbridge, United StatesReported employees: 51-200 | Uxbridge, United States | 51-200 | Exact match | 111 contacts → |
“Tollring is a market leading software developer providing data visualisation and business intelligence tools that help manage, understand and control a wide array of…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 597 company matches
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Customer journey mapping platforms: dataset insights
September 28, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
597 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 597 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 28, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer journey mapping platforms by location
5 lists · largest firstEvery Customer journey mapping platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer journey mapping platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer journey mapping platforms did RevenueBase find worldwide?
The saved snapshot records 597 matching company records, 20,264 tracked contacts and 7,008 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 28, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer journey mapping platforms worldwide. Snapshot: September 28, 2026. https://revenuebase.ai/companies/browse/customer-journey-mapping-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 customer journey mapping platforms worldwide
RevenueBase records 597 matching company records for customer journey mapping platforms worldwide, with 20,264 tracked contacts and 7,008 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 28, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer journey mapping platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: Mclean, VA, United StatesReported employees: 1,001-5,000 | Mclean, VA, United States | 1,001-5,000 | Exact match | 2,006 contacts → |
“Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Louisville, KY, United StatesReported employees: 5,001-10,000 | Louisville, KY, United States | 5,001-10,000 | Exact match | 1,270 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Vienna, GermanyReported employees: 501-1,000 | Vienna, Germany | 501-1,000 | Exact match | 831 contacts → |
“SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Austin, TX, United StatesReported employees: 501-1,000 | Austin, TX, United States | 501-1,000 | Exact match | 763 contacts → |
“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Salt Lake City, UT, United StatesReported employees: 1,001-5,000 | Salt Lake City, UT, United States | 1,001-5,000 | Exact match | 513 contacts → |
“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Baden, ItalyReported employees: 501-1,000 | Baden, Italy | 501-1,000 | Exact match | 452 contacts → |
“The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Lund, SwedenReported employees: 201-500 | Lund, Sweden | 201-500 | Exact match | 399 contacts → |
“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: São Paulo, BrazilReported employees: 201-500 | São Paulo, Brazil | 201-500 | Exact match | 389 contacts → |
“Somos uma tech company.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: San Jose, United StatesReported employees: 201-500 | San Jose, United States | 201-500 | Exact match | 335 contacts → |
“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Mumbai, IndiaReported employees: 51-200 | Mumbai, India | 51-200 | Exact match | 311 contacts → |
“At Locobuzz, we understand the power of meaningful customer interactions.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: San Francisco, CA, United StatesReported employees: 201-500 | San Francisco, CA, United States | 201-500 | Exact match | 294 contacts → |
“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Indianapolis, IN, United StatesReported employees: 1,001-5,000 | Indianapolis, IN, United States | 1,001-5,000 | Exact match | 275 contacts → |
“Genesys acquired Interactive Intelligence in December 2016.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: New York, NY, United StatesReported employees: 201-500 | New York, NY, United States | 201-500 | Exact match | 259 contacts → |
“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: San Mateo, CA, United StatesReported employees: 201-500 | San Mateo, CA, United States | 201-500 | Exact match | 241 contacts → |
“Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Gurgaon, IndiaReported employees: 501-1,000 | Gurgaon, India | 501-1,000 | Exact match | 231 contacts → |
“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Chantilly, VA, United StatesReported employees: 51-200 | Chantilly, VA, United States | 51-200 | Exact match | 171 contacts → |
“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Bengaluru, IndiaReported employees: 51-200 | Bengaluru, India | 51-200 | Exact match | 163 contacts → |
“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Sao Paulo, BrazilReported employees: 201-500 | Sao Paulo, Brazil | 201-500 | Exact match | 143 contacts → |
“Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: São Paulo, BrazilReported employees: 501-1,000 | São Paulo, Brazil | 501-1,000 | Exact match | 135 contacts → |
“Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Bristol, United KingdomReported employees: 51-200 | Bristol, United Kingdom | 51-200 | Exact match | 131 contacts → |
“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Istanbul, TürkiyeReported employees: 51-200 | Istanbul, Türkiye | 51-200 | Exact match | 126 contacts → |
“Evam is a leading provider of next generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Mold, United StatesReported employees: 51-200 | Mold, United States | 51-200 | Exact match | 116 contacts → |
“Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Mumbai, IndiaReported employees: 51-200 | Mumbai, India | 51-200 | Exact match | 113 contacts → |
“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Tiburon, CA, United StatesReported employees: 51-200 | Tiburon, CA, United States | 51-200 | Exact match | 112 contacts → |
“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: Uxbridge, United StatesReported employees: 51-200 | Uxbridge, United States | 51-200 | Exact match | 111 contacts → |
“Tollring is a market leading software developer providing data visualisation and business intelligence tools that help manage, understand and control a wide array of…” Recorded description excerpt · September 28, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 597 company matches
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Customer journey mapping platforms: dataset insights
September 28, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
597 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 597 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 28, 2026.
Publisher-reported method study
The published RevenueBase SmartSearch benchmark
86% good or better at Exact
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. It reports 86% of Exact matches judged good or better, and 77% for a 240-pair sample of one- or two-word categories. This evaluates the method across study queries rather than auditing this individual list.
Read the study and full methodology ↗RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer journey mapping platforms by location
5 lists · largest firstEvery Customer journey mapping platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer journey mapping platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer journey mapping platforms did RevenueBase find worldwide?
The saved snapshot records 597 matching company records, 20,264 tracked contacts and 7,008 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 28, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer journey mapping platforms worldwide. Snapshot: September 28, 2026. https://revenuebase.ai/companies/browse/customer-journey-mapping-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗