Company lists · Data refreshed September 2026

Top 25 Customer experience consultancies based in Chicago, United States

RevenueBase identified 84 customer experience consultancies headquartered in Chicago, United States as of September 2026 and tracks 6,792 professional contacts across them, including 2,303 with verified work emails. New York is the largest hub.

This list covers customer experience consultancies headquartered in Chicago, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
84Companies
6,792Contacts tracked
2,303Verified emails
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The 25 largest customer experience consultancies based in Chicago, United States

Ranked by team size
Top 25 of 84 customer experience consultancies based in Chicago, United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 20265,001-10,0005,514 contacts →

Indirect evidence

“Accenture Strategy combines deep industry expertise, advanced analytics capabilities and human-led design methodologies that enable clients to act with speed and confidence.”

Source: RevenueBase Database · checked Sep 21, 2026
2Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202651-200193 contacts →

Partial evidence

“One North is a digital experience agency that combines curiosity, scale, and agility to shape the future.”

Source: RevenueBase Database · checked Sep 21, 2026
3Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 202651-200133 contacts →

Indirect evidence

“In today’s digital world, you still need the human touch.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 20261,001-5,000119 contacts →

Partial evidence

“Gorilla Group, A Wunderman Thompson Company, is an award-winning commerce experience agency that provides end-to-end experience-driven commerce solutions and services.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 2026201-500107 contacts →

Indirect evidence

“Productive Edge is a digital business consulting and technology solutions company.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202651-20092 contacts →

Partial evidence

“Reach3 Insights is a purpose-driven insights consultancy accelerated by modern technologies, immersive experiences, intelligent analytics and game-changing deliverables.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 2026n/a81 contacts →

Partial evidence

“Convenience will never trump service or a great guest experience.” -Thomas S.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-5052 contacts →

Partial evidence

“Strategex uses 80/20 and customer research to drive profitable growth for B2B companies.”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 202651-20050 contacts →

Strong evidence

“The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers.”

Source: RevenueBase Database · checked Sep 21, 2026
10Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-5042 contacts →

Indirect evidence

“Brandtrust is a brand consultancy offering a more human way to build brands and create meaningful change.”

Source: RevenueBase Database · checked Sep 21, 2026
11Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-5038 contacts →

Strong evidence

“At Acliviti, we believe exceptional customer experience isn’t just a tech initiative - it’s a strategic advantage.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-5018 contacts →

Partial evidence

“We help organizations unlock the potential of their experiences through strategy, design, storytelling and execution.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-5017 contacts →

Indirect evidence

“Most organizations still treat engagement as a creative exercise.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202651-20015 contacts →

Partial evidence

“OpinionLab, a Verint Company, empowers you to leverage the Voice of your Customer to make smarter and faster business decisions.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-109 contacts →

Indirect evidence

“Dal 2010, Idib Group aiuta le aziende a definire la vision del proprio business, trasformare le idee in realtà e migliorare i loro prodotti e servizi progettando esperienze…”

Source: RevenueBase Database · checked Sep 21, 2026
16Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-108 contacts →

Strong evidence

“We turn customer experience into your brand’s biggest growth channel-boosting retention, loyalty, and lifetime value through strategic, insight-driven touchpoints.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-105 contacts →

Partial evidence

“Carema Consulting is a boutique consultancy that executes customer insights programs covering win-loss, churn, customer health and competition.”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceChicago, United StatesHQ checked Sep 21, 20261-103 contacts →

Partial evidence

“Red Suede Shoes is an experiential marketing company that enhances the way you engage with your clients by designing processes, services, events (physical and virtual)…”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-103 contacts →

Strong evidence

“Avenir Design helps businesses improve their customer experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
20Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-503 contacts →

Partial evidence

“Our boutique advises businesses around the world on aligning your brand at the pre-purchase, purchase, and post-purchase phase of your customers' journey.”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-103 contacts →

Strong evidence

“A remarkable customer experience is your best sales and marketing strategy.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-102 contacts →

Partial evidence

“The Neale Group finds the opportunities at the intersection of customer need and business strategy.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-102 contacts →

Partial evidence

“Amplify works with retailers who- Are losing share of wallet with existing customers and find it harder to acquire new ones in a changing shopping landscape - Launched strategies…”

Source: RevenueBase Database · checked Sep 21, 2026
24Strong evidenceChicago, IL, United StatesHQ checked Sep 21, 20261-102 contacts →

Strong evidence

“Evoke is a Chicago-based consulting firm providing marketing, lifestyle, and hospitality management services, helping businesses deliver customer experiences that drive sales…”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceChicago, IL, United StatesHQ checked Sep 21, 202611-501 contacts →

Partial evidence

“27 Edge is a boutique consultancy that helps companies accelerate growth through modern marketing, customer strategy, and digital transformation.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 84 customer experience consultancies based in Chicago, United States

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Customer experience consultancies based in Chicago, United States at a glance

As of Sep 21, 2026
33.9%Verified-email coverage
80.9Average contacts per company
1-10Median size (employees)
229.8%Largest-city concentration · New York
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
61
11-50
11
51-200
7
201-500
1
1,001-5,000
2
5,001-10,000
1
10001+
1

Email recency for this list is measured across the whole United States list rather than for Chicago, so it is reported there. Company counts and contact totals on this page are exact for Chicago, over 84 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Chicago, United States whose own description of what they do matches “customer experience consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultancies, and records with no verified work email. Companies headquartered outside Chicago are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,303 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultancies are there based in Chicago, United States?

RevenueBase identified 84 customer experience consultancies headquartered in Chicago, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Accenture Strategy & Consulting, headquartered in Chicago, tops this list with the largest team on record.

Which city has the most customer experience consultancies?

New York leads with 193 headquartered companies, followed by Chicago (84) and Atlanta (78).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,303 verified decision-maker contacts tracked across these 84 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.