Company lists · Data refreshed September 2026

Top 25 Customer experience consultancies based in Sydney, Australia

RevenueBase identified 168 customer experience consultancies headquartered in Sydney, Australia as of September 2026 and tracks 861 professional contacts across them, including 340 with verified work emails. Sydney is the largest hub.

This list covers customer experience consultancies headquartered in Sydney, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
168Companies
861Contacts tracked
340Verified emails
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The 25 largest customer experience consultancies based in Sydney, Australia

Ranked by team size
Top 25 of 168 customer experience consultancies based in Sydney, Australia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceSydney, AustraliaHQ checked Sep 21, 202651-200105 contacts →

Partial evidence

“Platform One is a Customer Intelligence agency transforming how businesses understand and engage with their customers.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceSydney, AustraliaHQ checked Sep 21, 202611-5044 contacts →

Strong evidence

Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceSydney, AustraliaHQ checked Sep 21, 202651-20041 contacts →

Partial evidence

“Re is a global brand-led design and experience business.”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceSydney, AustraliaHQ checked Sep 21, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 21, 2026
5Partial evidenceSydney, AustraliaHQ checked Sep 21, 202651-20030 contacts →

Partial evidence

“Elevate Your Brand with BlueLink’s Premier Customer Relationship Solutions Founded in 1992 as a subsidiary of Air France, BlueLink excels in crafting exceptional customer…”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceSydney, AustraliaHQ checked Sep 21, 202611-5027 contacts →

Indirect evidence

“The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceSydney, AustraliaHQ checked Sep 21, 20261-1020 contacts →

Indirect evidence

“Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.”

Source: RevenueBase Database · checked Sep 21, 2026
8Strong evidenceSydney, AustraliaHQ checked Sep 21, 202611-5019 contacts →

Strong evidence

“Helping businesses provide an exceptional customer experience, consistently.”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceSydney, AustraliaHQ checked Sep 21, 202611-5016 contacts →

Indirect evidence

“We are digital business designers.”

Source: RevenueBase Database · checked Sep 21, 2026
10Indirect evidenceSydney, AustraliaHQ checked Sep 21, 202611-5015 contacts →

Indirect evidence

“Comet is a digitally focused CX agency.”

Source: RevenueBase Database · checked Sep 21, 2026
11Strong evidenceSydney, AustraliaHQ checked Sep 21, 20261-1015 contacts →

Strong evidence

“Tenacity CX specialises in customer experience recruitment; we know the industry and are connected to the best people within it.”

Source: RevenueBase Database · checked Sep 21, 2026
12Strong evidenceSydney, AustraliaHQ checked Sep 21, 202611-5012 contacts →

Strong evidence

“Unlock the power of experience management to impress your customers, inspire your teams and build your brand.”

Source: RevenueBase Database · checked Sep 21, 2026
13Strong evidenceSydney, AustraliaHQ checked Sep 21, 20261-1012 contacts →

Strong evidence

“The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceSydney, AustraliaHQ checked Sep 21, 202611-5011 contacts →

Partial evidence

“HOUSE OF BRAND We are a brand insights, analytics, Brand Experience (BX) and growth consultancy.”

Source: RevenueBase Database · checked Sep 21, 2026
15Strong evidenceSydney, AustraliaHQ checked Sep 21, 202611-5010 contacts →

Strong evidence

Customer experience is one of the most powerful commercial levers a leader can pull - and one of the most underused.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceSydney, AustraliaHQ checked Sep 21, 202611-5010 contacts →

Partial evidence

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceSydney, AustraliaHQ checked Sep 21, 20261-109 contacts →

Indirect evidence

“In a world dominated by urgent short term demands we focus on the important long term health for your brand and business Areas of specialty include SALES PITCHES BRAND PLANNING…”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceSydney, AustraliaHQ checked Sep 21, 20261-108 contacts →

Partial evidence

“We're a strategic marketing and sales enablement consultancy that unlocks customer value for businesses.”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceSydney, AustraliaHQ checked Sep 21, 202611-508 contacts →

Strong evidence

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Source: RevenueBase Database · checked Sep 21, 2026
20Strong evidenceSydney, AustraliaHQ checked Sep 21, 20261-108 contacts →

Strong evidence

“So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates…”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceSydney, AustraliaHQ checked Sep 21, 20261-107 contacts →

Strong evidence

“Drumline Digital helps brands turn customer behaviour into insight, insight into experiences that matter, all using technology that fits you and your team.”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceSydney, AustraliaHQ checked Sep 21, 20261-107 contacts →

Indirect evidence

“Tumbleturn Marketing Advisory is a boutique advisory service.”

Source: RevenueBase Database · checked Sep 21, 2026
23Indirect evidenceSydney, AustraliaHQ checked Sep 21, 20261-106 contacts →

Indirect evidence

“Product Management & UX consultants helping clients to build, scale and optimise world-class products and operations.”

Source: RevenueBase Database · checked Sep 21, 2026
24Partial evidenceSydney, AustraliaHQ checked Sep 21, 202611-506 contacts →

Partial evidence

“We are an award-winning experience optimisation consultancy specialising ux and conversion rate optimisation.”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceSydney, AustraliaHQ checked Sep 21, 20261-105 contacts →

Partial evidence

“After 12 years of being Mobile Experience, we are now Contxtual.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 168 customer experience consultancies based in Sydney, Australia

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Customer experience consultancies based in Sydney, Australia at a glance

As of Sep 21, 2026
39.5%Verified-email coverage
5.1Average contacts per company
1-10Median size (employees)
100.0%Largest-city concentration · Sydney
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
125
11-50
36
51-200
7

Email recency for this list is measured across the whole Australia list rather than for Sydney, so it is reported there. Company counts and contact totals on this page are exact for Sydney, over 168 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Sydney, Australia whose own description of what they do matches “customer experience consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultancies, and records with no verified work email. Companies headquartered outside Sydney are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 340 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consultancies by metro in Australia

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultancies are there based in Sydney, Australia?

RevenueBase identified 168 customer experience consultancies headquartered in Sydney, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Platform ONE, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer experience consultancies?

Sydney leads with 168 headquartered companies, followed by Melbourne (136) and Brisbane (40).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 340 verified decision-maker contacts tracked across these 168 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.