Company lists · Data refreshed September 2026

Top 25 Customer experience consultancies based in Toronto, Canada

RevenueBase identified 147 customer experience consultancies headquartered in Toronto, Canada as of September 2026 and tracks 3,467 professional contacts across them, including 1,166 with verified work emails. Toronto is the largest hub.

This list covers customer experience consultancies headquartered in Toronto, Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
147Companies
3,467Contacts tracked
1,166Verified emails
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The 25 largest customer experience consultancies based in Toronto, Canada

Ranked by team size
Top 25 of 147 customer experience consultancies based in Toronto, Canada, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-200128 contacts →

Strong evidence

“GigCX Marketplace is a global CX talent marketplace with members that connects enterprises with certified independent customer-experience Service Providers around the world.”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 2026201-500107 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20097 contacts →

Indirect evidence

“IMI International is an independent marketing consultancy focused on insight driving profit.”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20046 contacts →

Indirect evidence

“Data is the basis of our projects.”

Source: RevenueBase Database · checked Sep 21, 2026
7Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20046 contacts →

Strong evidence

Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20041 contacts →

Indirect evidence

“WTD is the AgenticCX Company.”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20040 contacts →

Strong evidence

“We're Avida – A human-centered customer experience design company.”

Source: RevenueBase Database · checked Sep 21, 2026
10Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5035 contacts →

Strong evidence

“The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20033 contacts →

Indirect evidence

“Bridgeable is an award-winning service design consultancy located in Toronto, Ontario.”

Source: RevenueBase Database · checked Sep 21, 2026
12Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5030 contacts →

Strong evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 21, 2026
13Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5026 contacts →

Partial evidence

“We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
14Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5018 contacts →

Strong evidence

“We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.”

Source: RevenueBase Database · checked Sep 21, 2026
15Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 2026201-50017 contacts →

Partial evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5016 contacts →

Indirect evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5015 contacts →

Indirect evidence

“Lighthouse NINE Group is a management consulting firm, with offices in Toronto and globally in the United States, Australia, and the UK, specializing in Leadership Development &…”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 2026201-50014 contacts →

Partial evidence

“Our experience supergroup brings together strategic, creative, and in-house production to create industry-defining experiences that elevate brands at every touchpoint.”

Source: RevenueBase Database · checked Sep 21, 2026
19Partial evidenceToronto, CanadaHQ checked Sep 21, 202611-5013 contacts →

Partial evidence

“We are a retail branding and CX agency, built on decades of proven experience.”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5013 contacts →

Indirect evidence

“2toLead is one of a kind consulting services company with a unique blend of left and right brain thinking.”

Source: RevenueBase Database · checked Sep 21, 2026
21Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5011 contacts →

Partial evidence

“Akendi is the premier UX agency specializing in Experience Thinking and innovating staffing solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202611-5011 contacts →

Partial evidence

“MMK is a data-driven Retail Experience agency with global experience.”

Source: RevenueBase Database · checked Sep 21, 2026
23Strong evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20010 contacts →

Strong evidence

“Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…”

Source: RevenueBase Database · checked Sep 21, 2026
24Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 20261-109 contacts →

Partial evidence

“PSBX is a brand experience consultancy.”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-2007 contacts →

Partial evidence

“In today’s multi-channel, multi-touch world, the interaction customers have with your frontline, contact center employees (perhaps the only human interaction) has become even more…”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 147 customer experience consultancies based in Toronto, Canada

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Customer experience consultancies based in Toronto, Canada at a glance

As of Sep 21, 2026
33.6%Verified-email coverage
23.6Average contacts per company
1-10Median size (employees)
100.0%Largest-city concentration · Toronto
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
102
11-50
23
51-200
14
201-500
5
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured across the whole Canada list rather than for Toronto, so it is reported there. Company counts and contact totals on this page are exact for Toronto, over 147 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Toronto, Canada whose own description of what they do matches “customer experience consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultancies, and records with no verified work email. Companies headquartered outside Toronto are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,166 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consultancies by metro in Canada

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultancies are there based in Toronto, Canada?

RevenueBase identified 147 customer experience consultancies headquartered in Toronto, Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactpoint 360, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer experience consultancies?

Toronto leads with 147 headquartered companies, followed by Montreal (44) and Vancouver (44).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,166 verified decision-maker contacts tracked across these 147 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.