Company lists · Data refreshed September 2026

Top 25 Customer experience consultancies based in Italy

RevenueBase identified 132 customer experience consultancies headquartered in Italy as of September 2026 and tracks 2,134 professional contacts across them, including 760 with verified work emails. Milano is the largest hub.

This list covers customer experience consultancies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
132Companies
2,134Contacts tracked
760Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer experience consultancies based in Italy

Ranked by team size
Top 25 of 132 customer experience consultancies based in Italy, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceRome, ItalyHQ checked Sep 21, 2026501-1,000277 contacts →

Partial evidence

“Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceVenezia Marghera, ItalyHQ checked Sep 21, 2026501-1,000204 contacts →

Strong evidence

“Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
3Indirect evidenceMilan, ItalyHQ checked Sep 21, 202651-200166 contacts →

Indirect evidence

“Lumen is an award-winning, multicultural design consultancy.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceMilano, ItalyHQ checked Sep 21, 202651-200155 contacts →

Partial evidence

Customer Journey Consulting”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceVerona, ItalyHQ checked Sep 21, 2026201-500124 contacts →

Indirect evidence

“DIALOGO Italia con sede a Verona è da oltre 15 anni specializzata nella consulenza strategica e nello sviluppo e la realizzazione di attività di marketing e comunicazione.”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidencePadova, ItalyHQ checked Sep 21, 202651-200112 contacts →

Indirect evidence

“We are an ecommerce and omnichannel retail consulting company, which incorporates a digital marketing agency.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceRome, ItalyHQ checked Sep 21, 202651-20099 contacts →

Indirect evidence

“We embrace contemporary digital culture.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceSona, ItalyHQ checked Sep 21, 202651-20076 contacts →

Partial evidence

“Studium provides marketing solutions to give companies information about their customers and to support them by using advanced and effective multi-channel communication strategies.”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceMilano, ItalyHQ checked Sep 21, 202651-20069 contacts →

Indirect evidence

“Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).”

Source: RevenueBase Database · checked Sep 21, 2026
10Strong evidenceMantova, ItalyHQ checked Sep 21, 2026201-50045 contacts →

Strong evidence

Customer Experience Italia has been working in consulting since 2013.”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceBologna, ItalyHQ checked Sep 21, 202611-5038 contacts →

Partial evidence

“SpotView è una società di consulenza e progettazione digitale che opera nelle aree più innovative del Digital- user experience e content creation - web e mobile development -…”

Source: RevenueBase Database · checked Sep 21, 2026
12Strong evidenceCesena, ItalyHQ checked Sep 21, 202611-5029 contacts →

Strong evidence

“DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceFaenza, ItalyHQ checked Sep 21, 202651-20028 contacts →

Indirect evidence

“La nostra missione è rafforzare il legame tra il tuo brand e i tuoi clienti, posizionandoli al centro di ogni strategia che sviluppiamo e assicurandoti una crescita tangibile e…”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceMilan, ItalyHQ checked Sep 21, 20261-1025 contacts →

Partial evidence

Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceMestre, ItalyHQ checked Sep 21, 202611-5023 contacts →

Indirect evidence

“Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceReggio Nell'emilia, ItalyHQ checked Sep 21, 20261-1022 contacts →

Indirect evidence

“Organizations rarely fail on ideas.”

Source: RevenueBase Database · checked Sep 21, 2026
17Strong evidenceRemote-first, ItalyHQ checked Sep 21, 202611-5017 contacts →

Strong evidence

“We are the go-to network for on-demand Experience Design experts, specializing in User Experience (UX), Customer Experience (CX), and Employee Experience (EX).”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceMilano, ItalyHQ checked Sep 21, 202611-5016 contacts →

Indirect evidence

“Founded in 2020 by Marina Montalto, Minerva Sensorial Branding emerges as a distinctive consultancy atelier, dedicated to creating perceived value through an innovative approach…”

Source: RevenueBase Database · checked Sep 21, 2026
19Indirect evidenceMilan, ItalyHQ checked Sep 21, 202611-5014 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceBrescia, ItalyHQ checked Sep 21, 20261-1014 contacts →

Indirect evidence

“Kiki Lab è stata fondata da Fabrizio Valente nel 2001 con grande passione e un’idea di fondo: affiancare le aziende che operano nel Retail per aiutarle a crescere e a raggiungere…”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceBrescia, ItalyHQ checked Sep 21, 202611-5013 contacts →

Indirect evidence

“Brand Strategy Design”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceVerona, ItalyHQ checked Sep 21, 20261-1013 contacts →

Indirect evidence

“We’ve been tricked with the myth of multitasking.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceMilan, ItalyHQ checked Sep 21, 202611-5012 contacts →

Partial evidence

“Nutcracker è una società di consulenza di marketing strategico data-driven e omnicanale che supporta le aziende nelle decisioni finalizzate alla customer acquisition e management.”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceMilan, ItalyHQ checked Sep 21, 20261-1011 contacts →

Indirect evidence

“Spice Research is a research and consultancy lab.”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceMilano, ItalyHQ checked Sep 21, 202611-5011 contacts →

Indirect evidence

“Da oltre vent'anni il Senior Team di Y-TECH è partner per le attività di CRM & Digital Marketing di importanti aziende che considerano la relazione con i propri Clienti un…”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 132 customer experience consultancies based in Italy

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 760 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer experience consultancies based in Italy at a glance

As of Sep 21, 2026
35.6%Verified-email coverage
16.2Average contacts per company
1-10Median size (employees)
15.9%Largest-city concentration · Milano
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
87
11-50
29
51-200
9
201-500
5
501-1,000
2

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 132 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “customer experience consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultancies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 760 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultancies are there based in Italy?

RevenueBase identified 132 customer experience consultancies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nethex, headquartered in Roma, tops this list with the largest team on record.

Which city has the most customer experience consultancies?

Milano leads with 21 headquartered companies, followed by Milan (15) and Roma (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 760 verified decision-maker contacts tracked across these 132 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

Ready to reach these companies? Verified emails and direct dials for all 132 customer experience consultancies based in Italy. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.