Company lists · Data refreshed September 2026

Top 25 Customer experience consultancies based in Germany

RevenueBase identified 357 customer experience consultancies headquartered in Germany as of September 2026 and tracks 5,948 professional contacts across them, including 2,450 with verified work emails. Hamburg is the largest hub.

This list covers customer experience consultancies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
357Companies
5,948Contacts tracked
2,450Verified emails
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The 25 largest customer experience consultancies based in Germany

Ranked by team size
Top 25 of 357 customer experience consultancies based in Germany, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceBerlin, GermanyHQ checked Sep 21, 2026501-1,000819 contacts →

Indirect evidence

“We are IBM iX.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceWalldorf, GermanyHQ checked Sep 21, 202610001+697 contacts →

Strong evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceMunich, GermanyHQ checked Sep 21, 2026201-500336 contacts →

Strong evidence

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Source: RevenueBase Database · checked Sep 21, 2026
4Indirect evidenceBerlin, GermanyHQ checked Sep 21, 2026201-500294 contacts →

Indirect evidence

“MetaDesign is a global brand consultancy.”

Source: RevenueBase Database · checked Sep 21, 2026
5Strong evidenceMunich, GermanyHQ checked Sep 21, 20261,001-5,000229 contacts →

Strong evidence

“As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceKöln, GermanyHQ checked Sep 21, 2026n/a223 contacts →

Indirect evidence

“Wir fokussieren uns auf die Branchen Automobil- und Fahrzeugbau, Industrie (insbes.”

Source: RevenueBase Database · checked Sep 21, 2026
7Strong evidenceRadolfzell, GermanyHQ checked Sep 21, 2026201-500212 contacts →

Strong evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceOsnabrück, GermanyHQ checked Sep 21, 2026201-500168 contacts →

Partial evidence

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceMunich, GermanyHQ checked Sep 21, 202651-200136 contacts →

Strong evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceStuttgart, GermanyHQ checked Sep 21, 202610001+124 contacts →

Partial evidence

“Accenture Song accelerates growth and value for our clients through sustained customer relevance.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceHamburg, GermanyHQ checked Sep 21, 202651-200114 contacts →

Indirect evidence

“TRACK ist die Agentur für Markenerlebnisse in der vernetzten Welt.”

Source: RevenueBase Database · checked Sep 21, 2026
12Strong evidenceGütersloh, GermanyHQ checked Sep 21, 2026201-50096 contacts →

Strong evidence

“Syskoplan Reply ist im Reply Netzwerk der Experte für SAP Customer Experience.”

Source: RevenueBase Database · checked Sep 21, 2026
13Partial evidenceBerlin, GermanyHQ checked Sep 21, 202651-20090 contacts →

Partial evidence

“See the Experience.”

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceStuttgart, GermanyHQ checked Sep 21, 202651-20077 contacts →

Indirect evidence

“port-neo ist eine Full-Service-CX-Agentur.”

Source: RevenueBase Database · checked Sep 21, 2026
15Strong evidenceBerlin, GermanyHQ checked Sep 21, 2026n/a73 contacts →

Strong evidence

“TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceMunich, GermanyHQ checked Sep 21, 202651-20059 contacts →

Indirect evidence

“We work with leading premium brands worldwide to deliver a range of tailored solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceIsmaning, GermanyHQ checked Sep 21, 202651-20057 contacts →

Partial evidence

“Iskander Business Partner is an owner-managed consulting firm specializing in Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products &…”

Source: RevenueBase Database · checked Sep 21, 2026
18Strong evidenceBerlin, GermanyHQ checked Sep 21, 202651-20053 contacts →

Strong evidence

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Source: RevenueBase Database · checked Sep 21, 2026
19Indirect evidenceKöln, GermanyHQ checked Sep 21, 202651-20052 contacts →

Indirect evidence

“NEOMATIC is more than just a consultancy!”

Source: RevenueBase Database · checked Sep 21, 2026
20Partial evidenceKöln, GermanyHQ checked Sep 21, 202651-20048 contacts →

Partial evidence

“Als Digital Experience Unternehmen vereint synaigy Agentur, Beratungs- und Technologiekompetenz – für nachhaltigen Erfolg in Commerce, CMS, Data und AI.”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceBonn, GermanyHQ checked Sep 21, 202651-20045 contacts →

Indirect evidence

“Wir von CINTELLIC sind spezialisiert auf eine professionelle Unternehmensberatung in den Bereichen digitales Kundenmanagement, CRM und CEM sowie Marketing Automation, Business…”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceNürnberg, GermanyHQ checked Sep 21, 202611-5041 contacts →

Indirect evidence

“BrandTrust is the first management consultancy in the German-speaking region that specializes in increasing brand attractiveness.”

Source: RevenueBase Database · checked Sep 21, 2026
23Indirect evidenceKleve, GermanyHQ checked Sep 21, 2026201-50039 contacts →

Indirect evidence

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Source: RevenueBase Database · checked Sep 21, 2026
24Strong evidenceMunich, GermanyHQ checked Sep 21, 202651-20038 contacts →

Strong evidence

“Chromedia is an internationally active marketing agency founded in Munich in 1995 and focused on integrated customer experience (CX) communication.”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceDüsseldorf, GermanyHQ checked Sep 21, 202611-5037 contacts →

Indirect evidence

“Seit über 10 Jahren helfen wir Unternehmen, digitale Produkte zu entwickeln, die UX, Business und Technologie strategisch vereinen.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 357 customer experience consultancies based in Germany

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Customer experience consultancies based in Germany at a glance

As of Sep 21, 2026
41.2%Verified-email coverage
16.7Average contacts per company
1-10Median size (employees)
12.6%Largest-city concentration · Hamburg
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
232
11-50
80
51-200
28
201-500
10
501-1,000
1
1,001-5,000
2
10001+
3

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 357 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer experience consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultancies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,450 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consultancies by metro

  • Customer experience consultancies in Hamburg45
  • Customer experience consultancies in Berlin41

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultancies are there based in Germany?

RevenueBase identified 357 customer experience consultancies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IBM IX Dach, headquartered in Berlin, tops this list with the largest team on record.

Which city has the most customer experience consultancies?

Hamburg leads with 45 headquartered companies, followed by Berlin (41) and Munich (24).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,450 verified decision-maker contacts tracked across these 357 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.