Company lists · Data refreshed September 2026

Top 25 Customer experience analytics companies based in the United States

RevenueBase identified 348 customer experience analytics companies headquartered in the United States as of September 2026 and tracks 44,059 professional contacts across them, including 4,968 with verified work emails and 6,843 with mobile numbers. San Francisco is the largest hub.

This list covers customer experience analytics companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
348Companies
44,059Contacts tracked
4,968Verified emails
6,843Mobile numbers
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The 25 largest customer experience analytics companies based in the United States

Ranked by team size
Top 25 of 348 customer experience analytics companies based in the United States, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceFort Lauderdale, FL, United States10001+17,301 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceNewark, CA, United States10001+3,404 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceAnn Arbor, MI, United Statesn/a2,093 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceSan Francisco, United States1,001-5,000881 contacts →

Strong evidence

“AI has created a real opportunity to transform customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
5Strong evidencePeachtree Corners, GA, United States501-1,000629 contacts →

Strong evidence

CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceDenver, CO, United States501-1,000610 contacts →

Partial evidence

“Bond is the customer-intelligence driven engagement company.”

Source: RevenueBase Database · checked Sep 1, 2026
7Strong evidenceUnited States201-500496 contacts →

Strong evidence

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceColorado Springs, CO, United States501-1,000458 contacts →

Strong evidence

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidencePalo Alto, CA, United States201-500450 contacts →

Strong evidence

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceFenton, MO, United States1,001-5,000433 contacts →

Strong evidence

“At MaritzCX, a Press Ganey company, our mission is to help our clients improve experiences at the intersection of value-where customer, employee, and business needs come together.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceNorthridge, CA, United States51-200273 contacts →

Partial evidence

“Broadvoice makes it easy for companies to connect with their customers.”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceSan Ramon, CA, United States201-500250 contacts →

Partial evidence

“Great experiences build trust.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceMaryland Heights, MO, United States201-500233 contacts →

Partial evidence

Customer Direct, founded in 1997, empowers its clients to make better business decisions.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceSan Francisco, CA, United States201-500218 contacts →

Strong evidence

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Source: RevenueBase Database · checked Sep 1, 2026
15Strong evidenceMinneapolis, MN, United States51-200180 contacts →

Strong evidence

“Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceHighland Park, MI, United States10001+170 contacts →

Strong evidence

“Qualfon leads the way in creating remarkable customer experiences that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceSan Francisco, United States51-200161 contacts →

Partial evidence

“Dovetail is the always-on customer intelligence platform that automatically centralizes and instantly transforms every customer interaction into actionable insights that are…”

Source: RevenueBase Database · checked Sep 1, 2026
18Strong evidenceSheridan, WY, United States501-1,000161 contacts →

Strong evidence

“Delivering Next Generation Customer Engagement, Driving Meaningful Action with Customer Insights, Winning Customers Through Experience Design & Marketing.”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceLong Island, NY, United States51-200155 contacts →

Strong evidence

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceSt Louis Park, MN, United States51-200136 contacts →

Indirect evidence

“You’re witnessing an accelerated pace of change.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceAtlanta, GA, United States5,001-10,000120 contacts →

Partial evidence

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceBannockburn, IL, United States51-200116 contacts →

Partial evidence

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceAtlanta, GA, United States201-500111 contacts →

Strong evidence

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceHerndon, VA, United States51-200109 contacts →

Indirect evidence

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Source: RevenueBase Database · checked Sep 1, 2026
25Partial evidenceFresno, CA, United States201-500109 contacts →

Partial evidence

“At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 348 customer experience analytics companies based in the United States

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Customer experience analytics companies based in the United States at a glance

As of Sep 1, 2026
11.3%Verified-email coverage
15.5%Mobile-number coverage
126.6Average contacts per company
11-50Median size (employees)
7.5%Largest-city concentration · San Francisco
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
138
11-50
123
51-200
49
201-500
20
501-1,000
7
1,001-5,000
4
5,001-10,000
1
10001+
6

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer experience analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience analytics companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 4,968 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience analytics companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics companies are there based in the United States?

RevenueBase identified 348 customer experience analytics companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which city has the most customer experience analytics companies?

San Francisco leads with 26 headquartered companies, followed by New York (21) and Austin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,968 verified decision-maker contacts tracked across these 348 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.