Company lists · Data refreshed September 2026

Top 17 Customer experience analytics companies based in Germany

RevenueBase identified 38 customer experience analytics companies headquartered in Germany as of September 2026 and tracks 828 professional contacts across them, including 385 with verified work emails and 191 with mobile numbers. Berlin is the largest hub.

This list covers customer experience analytics companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
38Companies
828Contacts tracked
385Verified emails
191Mobile numbers
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The 17 largest customer experience analytics companies based in Germany

Ranked by team size
Top 17 of 38 customer experience analytics companies based in Germany, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceHamburg, Germany1,001-5,000525 contacts →

Partial evidence

“InMoment, a Press Ganey company, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients…”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceMunich, Germany51-20057 contacts →

Strong evidence

“Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceTemplin, Germany51-20052 contacts →

Strong evidence

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceGermany11-5023 contacts →

Strong evidence

“SayWay is a leading Customer Experience solution for fast, direct and measurable feedback at the point of experience.”

Source: RevenueBase Database · checked Sep 1, 2026
5Strong evidenceBurscheid Burscheid, Germany51-20022 contacts →

Strong evidence

“concertare - The Specialist for Customer Experience Management and Mystery Research”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceMainz, Germany11-5020 contacts →

Indirect evidence

“About Us: Predict42 transforms complex feedback data into simple business knowledge.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBerlin, Germany11-5014 contacts →

Indirect evidence

“CX and EX stand for the subjective side of day-to-day business.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceBerlin, Germany51-20013 contacts →

Partial evidence

“zenloop is an integrated experience management platform based on the Net Promoter Score®.”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidenceHamburg, Germany11-509 contacts →

Strong evidence

“Qualitize ist ein Hamburger Technologie-Unternehmen, das Unternehmen mit einer integrierten Plattform für Customer Experience und Operational Excellence unterstützt.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceMeinersen, Germany51-2009 contacts →

Strong evidence

“While originally the focus was still strongly on quality assurance in the automotive industry, we have been offering a wide range of innovative customer experience and market…”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceZweibrucken, Germany1-107 contacts →

Partial evidence

“Imagine a world with perfect customer service – everywhere you go.”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceMunich, Germany1-106 contacts →

Partial evidence

“Loyalift unlocks the power of "hidden" consumer data for social media content (live & static), user interactions, reviews, and many more through AI-driven analytics, combine it…”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceDetmold, Germany11-504 contacts →

Partial evidence

“WOCAS is short for “What Our Customers Are Saying”.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceHamburg, Germany11-504 contacts →

Indirect evidence

“Seit über 30 Jahren unterstützen wir Unternehmen dabei, ihre Kunden- und Mitarbeiterbeziehungen nachhaltig zu stärken.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceCologne, Germany11-503 contacts →

Indirect evidence

“I know I've only got a few seconds before you have to hop on a Zoom, so I'll just ask you straight-up: Are you struggling with ->> Getting actionable insights from your existing…”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceBerlin, Germany11-502 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceMunchen, Germany1-101 contacts →

Indirect evidence

“Wir kollaborieren mit CX-zentrierten Unternehmen und befähigen solche, die es noch werden wollen.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 17 of 38 customer experience analytics companies based in Germany

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Customer experience analytics companies based in Germany at a glance

As of Sep 1, 2026
46.5%Verified-email coverage
23.1%Mobile-number coverage
21.8Average contacts per company
11-50Median size (employees)
13.2%Largest-city concentration · Berlin
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
17
11-50
12
51-200
8
1,001-5,000
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer experience analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience analytics companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 385 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics companies are there based in Germany?

RevenueBase identified 38 customer experience analytics companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Inmoment, headquartered in Hamburg, tops this list with the largest team on record.

Which city has the most customer experience analytics companies?

Berlin leads with 5 headquartered companies, followed by Hamburg (4) and Munich (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 385 verified decision-maker contacts tracked across these 38 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.