Company lists · Data refreshed September 2026

Top 25 Customer engagement AI platforms based in San Francisco, United States

Name: Customer engagement AI platforms based in San Francisco, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 413 companies tracked

RevenueBase identified 413 company matches for customer engagement AI platforms associated with San Francisco, United States as of September 2026 and tracks 32,802 professional contacts across them, including 14,305 with verified work emails. Across the United States, San Francisco is the largest hub for this category.

This list covers company matches for customer engagement AI platforms associated with San Francisco, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

413Companies

32,802Contacts tracked

14,305Verified emails

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The 25 largest customer engagement AI platforms based in San Francisco, United States

Ranked by team size

Top 25 of 413 company matches for customer engagement AI platforms based in San Francisco, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,628 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Twilio	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,047 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	6sense	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,443 contacts →
	Exact match “6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,316 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Gupshup	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,050 contacts →
	Exact match “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Moengage	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	908 contacts →
	Exact match “MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Crescendo	Exact match	San Francisco, United StatesHQ recorded Sep 28, 2026	1,001-5,000	906 contacts →
	Exact match “Crescendo is the AI-Native Customer Experience Platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Iterable	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	771 contacts →
	Exact match “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Avenue Code	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	704 contacts →
	Exact match “We are AI/R.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Clevertap	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	702 contacts →
	Exact match “CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	On24	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	622 contacts →
	Exact match “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Sierra	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	561 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	Gorgias	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	475 contacts →
	Exact match “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	advantageclub.ai	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	334 contacts →
	Exact match “A global AI powered engagement and rewards platform with offerings like rewards and recognition, flexible benefits, sales incentives, customer loyalty, wellbeing programs…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Polyai	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	321 contacts →
	Exact match “The leading provider of enterprise AI agents for customer service.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Airship	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	294 contacts →
	Exact match “Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Decagon	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	294 contacts →
	Exact match “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Helpshift	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	51-200	287 contacts →
	Exact match “Helpshift is an AI-Native Player Engagement Platform designed to maximize Player Lifetime Value (LTV).” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	gnani.ai	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	51-200	234 contacts →
	Exact match “Gnani AI is the frontier Voice AI company the world runs on.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Gladly	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	218 contacts →
	Exact match “For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Artisan	Exact match	San Francisco, United StatesHQ recorded Sep 28, 2026	51-200	218 contacts →
	Exact match “Artisan builds AI employees.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	ZEALS	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	201-500	203 contacts →
	Exact match “ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Livevox	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	187 contacts →
	Exact match “LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Changeengine	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	n/a	182 contacts →
	Exact match “ChangeEngine is the AI-powered employee experience orchestration platform that redefines how People teams design, launch, and scale employee programs across the entire employee…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer engagement AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 413 customer engagement AI platforms based in San Francisco, United States

See the full list, filter by size, metro and specialty, and access 14,305 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer engagement AI platforms based in San Francisco, United States at a glance

As of Sep 28, 2026

43.6%Verified-email coverage

79.4Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

188

11-50

158

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured across the whole United States list rather than for San Francisco, so it is reported there. Company counts and contact totals on this page are exact for San Francisco, over 413 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with San Francisco, United States whose business descriptions match “customer engagement AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 14,305 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer engagement AI platforms by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer engagement AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer engagement AI platforms are there based in San Francisco, United States?

RevenueBase identified 413 company matches for customer engagement AI platforms associated with San Francisco, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Zendesk tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most customer engagement AI platforms?

San Francisco leads the United States with 413 company records, followed by New York (370) and Miami (130).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 14,305 professional contacts with verified work emails tracked across these 413 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.