Company lists · Data refreshed September 2026
Top 25 Customer engagement AI platforms worldwide
RevenueBase identified 19,121 customer engagement AI platforms worldwide as of September 2026 and tracks 399,966 professional contacts across them, including 130,423 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer engagement AI platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer engagement AI platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer engagement AI platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 20,235 contacts → | ||||
Strong evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 9,843 contacts → | ||||
Indirect evidence “Welcome to RWS!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 6,319 contacts → | ||||
Strong evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 6,047 contacts → | ||||
Strong evidence “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4,619 contacts → | ||||
Partial evidence “We are AI/R.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 3,312 contacts → | ||||
Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 3,036 contacts → | ||||
Strong evidence “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,934 contacts → | ||||
Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,789 contacts → | ||||
Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2,595 contacts → | ||||
Indirect evidence “At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 2,444 contacts → | ||||
Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 2,412 contacts → | ||||
Strong evidence “Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 2,270 contacts → | ||||
Partial evidence “We are revenue AI-X-lerators.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement AI platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer engagement AI platforms.
- Partial evidence
- Its own public description names part of customer engagement AI platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer engagement AI platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 19,121 customer engagement AI platforms worldwide
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Customer engagement AI platforms worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer engagement AI platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer engagement AI platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer engagement AI platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 130,423 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer engagement AI platforms by location
102 lists · largest firstEvery Customer engagement AI platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer engagement AI platforms based in the United States4,045
- Customer engagement AI platforms based in India1,717
- Customer engagement AI platforms based in the United Kingdom958
- Customer engagement AI platforms based in Brazil734
- Customer engagement AI platforms based in Canada518
- Customer engagement AI platforms based in Germany364
- Customer engagement AI platforms based in France351
- Customer engagement AI platforms based in Australia330
- Customer engagement AI platforms based in the United Arab Emirates301
- Customer engagement AI platforms based in Spain288
- Customer engagement AI platforms based in the Netherlands228
- Customer engagement AI platforms based in Singapore203
- Customer engagement AI platforms based in Pakistan187
- Customer engagement AI platforms based in Italy164
- Customer engagement AI platforms based in Türkiye133
- Customer engagement AI platforms based in Israel130
- Customer engagement AI platforms based in Mexico120
- Customer engagement AI platforms based in South Africa120
- Customer engagement AI platforms based in Argentina115
- Customer engagement AI platforms based in Sweden107
- Customer engagement AI platforms based in Colombia94
- Customer engagement AI platforms based in Saudi Arabia80
- Customer engagement AI platforms based in Switzerland76
- Customer engagement AI platforms based in Poland74
- Customer engagement AI platforms based in Indonesia67
- Customer engagement AI platforms based in Chile65
- Customer engagement AI platforms based in Malaysia65
- Customer engagement AI platforms based in Ireland64
- Customer engagement AI platforms based in Finland63
- Customer engagement AI platforms based in Belgium62
- Customer engagement AI platforms based in Japan53
- Customer engagement AI platforms based in Portugal50
- Customer engagement AI platforms based in Austria48
- Customer engagement AI platforms based in South Korea48
- Customer engagement AI platforms based in Denmark47
- Customer engagement AI platforms based in Hong Kong47
- Customer engagement AI platforms based in New Zealand47
- Customer engagement AI platforms based in the Philippines39
- Customer engagement AI platforms based in Estonia38
- Customer engagement AI platforms based in Taiwan37
- Customer engagement AI platforms based in Norway35
- Customer engagement AI platforms based in Uruguay28
Cities
- Customer engagement AI platforms based in London, United Kingdom552
- Customer engagement AI platforms based in San Francisco, United States413
- Customer engagement AI platforms based in New York, United States346
- Customer engagement AI platforms based in Sao Paulo, Brazil238
- Customer engagement AI platforms based in Dubai, United Arab Emirates237
- Customer engagement AI platforms based in Paris, France185
- Customer engagement AI platforms based in Singapore, Singapore184
- Customer engagement AI platforms based in Toronto, Canada182
- Customer engagement AI platforms based in Bangalore, India168
- Customer engagement AI platforms based in Bengaluru, India158
- Customer engagement AI platforms based in Miami, United States130
- Customer engagement AI platforms based in Austin, United States118
- Customer engagement AI platforms based in Sydney, Australia113
- Customer engagement AI platforms based in Hyderabad, India111
- Customer engagement AI platforms based in Los Angeles, United States110
- Customer engagement AI platforms based in Mumbai, India109
- Customer engagement AI platforms based in Pune, India106
- Customer engagement AI platforms based in Noida, India99
- Customer engagement AI platforms based in Madrid, Spain89
- Customer engagement AI platforms based in Melbourne, Australia82
- Customer engagement AI platforms based in Dover, United States80
- Customer engagement AI platforms based in Berlin, Germany78
- Customer engagement AI platforms based in New Delhi, India78
- Customer engagement AI platforms based in Boston, United States75
- Customer engagement AI platforms based in Barcelona, Spain71
- Customer engagement AI platforms based in Gurugram, India71
- Customer engagement AI platforms based in Chennai, India69
- Customer engagement AI platforms based in Palo Alto, United States68
- Customer engagement AI platforms based in Amsterdam, Netherlands65
- Customer engagement AI platforms based in Istanbul, Türkiye61
- Customer engagement AI platforms based in Riyadh, Saudi Arabia60
- Customer engagement AI platforms based in Wilmington, United States60
- Customer engagement AI platforms based in Chicago, United States58
- Customer engagement AI platforms based in Stockholm, Sweden58
- Customer engagement AI platforms based in Atlanta, United States56
- Customer engagement AI platforms based in San Diego, United States55
- Customer engagement AI platforms based in San Jose, United States54
- Customer engagement AI platforms based in Seattle, United States53
- Customer engagement AI platforms based in Vancouver, Canada53
- Customer engagement AI platforms based in Montreal, Canada52
- Customer engagement AI platforms based in Tel Aviv, Israel52
- Customer engagement AI platforms based in Houston, United States51
- Customer engagement AI platforms based in Dallas, United States45
- Customer engagement AI platforms based in Gurgaon, India42
- Customer engagement AI platforms based in Denver, United States40
- Customer engagement AI platforms based in Belo Horizonte, Brazil39
- Customer engagement AI platforms based in Tampa, United States37
- Customer engagement AI platforms based in Manchester, United Kingdom34
- Customer engagement AI platforms based in Newark, United States33
- Customer engagement AI platforms based in Helsinki, Finland32
- Customer engagement AI platforms based in Munich, Germany32
- Customer engagement AI platforms based in Johannesburg, South Africa30
- Customer engagement AI platforms based in Seoul, South Korea30
- Customer engagement AI platforms based in Tallinn, Estonia30
- Customer engagement AI platforms based in Milan, Italy28
- Customer engagement AI platforms based in Rio De Janeiro, Brazil28
- Customer engagement AI platforms based in Irvine, United States26
- Customer engagement AI platforms based in Montevideo, Uruguay26
- Customer engagement AI platforms based in Dublin, Ireland25
- Customer engagement AI platforms based in Hong Kong, Hong Kong25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer engagement AI platforms are there worldwide?
RevenueBase identified 19,121 customer engagement AI platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Publicis Sapient, headquartered in Boston, tops this list with the largest team on record.
Which country has the most customer engagement AI platforms?
The United States leads with 4,045 companies, followed by India (1,717) and the United Kingdom (958). Every customer engagement AI platforms list by country and city is linked on this page.
Which city has the most customer engagement AI platforms?
London leads with 560 headquartered companies, followed by San Francisco (414) and New York (346).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 130,423 verified decision-maker contacts tracked across these 19,121 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.