Company lists · Data refreshed November 2026

Top 25 Customer engagement AI platforms worldwide

Name: Customer engagement AI platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 24,776 companies tracked

RevenueBase identified 24,776 company matches for customer engagement AI platforms worldwide as of November 2026 and tracks 671,485 professional contacts across them, including 235,143 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer engagement AI platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for customer engagement AI platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

24,776Companies

671,485Contacts tracked

235,143Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer engagement AI platforms worldwide

Ranked by team size

Top 25 of 24,776 company matches for customer engagement AI platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Salesforce	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	10001+	95,174 contacts →
	Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Nov 5, 2026	10001+	20,762 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	10001+	20,551 contacts →
	Exact match “Publicis Sapient, the global technology hub of Publicis Groupe, provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	IBEX	Exact match	Washington, DC, United StatesHQ recorded Nov 5, 2026	10001+	17,868 contacts →
	Exact match “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	Startek	Exact match	Denver, United StatesHQ recorded Nov 5, 2026	10001+	16,728 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	NICE	Exact match	Hoboken, United StatesHQ recorded Nov 5, 2026	5,001-10,000	11,492 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Nov 5, 2026	10001+	10,812 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	RWS	Exact match	Maidenhead, United KingdomHQ recorded Nov 5, 2026	5,001-10,000	10,474 contacts →
	Exact match “Welcome to RWS!” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Nov 5, 2026	10001+	9,332 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	Ison Xperiences	Exact match	Dubai, United Arab EmiratesHQ recorded Nov 5, 2026	10001+	8,496 contacts →
	Exact match “Say hAI to iSON!” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	Genesys	Exact match	Menlo Park, United StatesHQ recorded Nov 5, 2026	5,001-10,000	8,048 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	7,195 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	Ringcentral	Exact match	Belmont, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,795 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	Pegasystems	Exact match	Waltham, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,684 contacts →
	Exact match “Pega provides the leading AI-powered platform for enterprise transformation.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	Twilio	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,595 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	24-7 Intouch	Exact match	Winnipeg, CanadaHQ recorded Nov 5, 2026	10001+	6,295 contacts →
	Exact match “Global leader in digital customer experience management, back office processing, trust and safety, and AI services.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Fusion CX	Exact match	Norcross, QC, United StatesHQ recorded Nov 5, 2026	10001+	5,260 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Nov 5, 2026	1,001-5,000	4,794 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	Compass UOL	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	4,579 contacts →
	Exact match “We are AI/R.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Verint	Exact match	Melville, United StatesHQ recorded Nov 5, 2026	5,001-10,000	4,078 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	Progress Software	Exact match	Burlington, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,796 contacts →
	Exact match “Progress Software (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Nov 5, 2026	10001+	3,659 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Quadient	Exact match	Bagneux, FranceHQ recorded Nov 5, 2026	1,001-5,000	3,633 contacts →
	Exact match “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	Comviva	Exact match	Gurgaon, IndiaHQ recorded Nov 5, 2026	1,001-5,000	3,422 contacts →
	Exact match “Comviva empowers organizations to drive transformative growth with measurable business impact.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,228 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer engagement AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 24,776 customer engagement AI platforms worldwide

See the full list, filter by size, metro and specialty, and access 235,143 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

Customer engagement AI platforms worldwide at a glance

As of Nov 5, 2026

35.0%Verified-email coverage

27.1Average contacts per company

1-10Median size (employees)

2.9%Largest-city concentration · London

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

16,613

11-50

5,879

51-200

1,527

201-500

397

501-1,000

135

1,001-5,000

125

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer engagement AI platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer engagement AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 235,143 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer engagement AI platforms by location

132 lists · largest first

Every Customer engagement AI platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer engagement AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer engagement AI platforms are there worldwide?

RevenueBase identified 24,776 company matches for customer engagement AI platforms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer engagement AI platforms?

The United States leads with 4,881 companies, followed by India (2,347) and the United Kingdom (1,244). Every customer engagement AI platforms list by country and city is linked on this page.

Which city has the most customer engagement AI platforms?

London leads with 713 company records, followed by San Francisco (462) and New York (421).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 235,143 professional contacts with verified work emails tracked across these 24,776 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

Ready to reach these companies? Verified emails and direct dials for all 24,776 customer engagement AI platforms worldwide. Start with a free account, no credit card.

Download this list →

Related lists

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.