Company lists · Data refreshed September 2026

Top 25 Customer engagement AI platforms worldwide

Name: Customer engagement AI platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 19,121 companies tracked

RevenueBase identified 19,121 company matches for customer engagement AI platforms worldwide as of September 2026 and tracks 399,966 professional contacts across them, including 130,423 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer engagement AI platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer engagement AI platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

19,121Companies

399,966Contacts tracked

130,423Verified emails

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The 25 largest customer engagement AI platforms worldwide

Ranked by team size

Top 25 of 19,121 company matches for customer engagement AI platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	10001+	20,235 contacts →
	Exact match “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Sep 28, 2026	5,001-10,000	10,721 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	RWS Group	Exact match	Maidenhead, United KingdomHQ recorded Sep 28, 2026	5,001-10,000	9,843 contacts →
	Exact match “Welcome to RWS!” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Sep 28, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Ison Xperiences	Exact match	Dubai, United Arab EmiratesHQ recorded Sep 28, 2026	10001+	7,986 contacts →
	Exact match “Say hAI to iSON!” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,628 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Pegasystems	Exact match	Waltham, MA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,319 contacts →
	Exact match “Pega provides the leading AI-powered platform for enterprise transformation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Twilio	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,047 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 28, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Compass UOL	Exact match	San Francisco, United StatesHQ recorded Sep 28, 2026	5,001-10,000	4,619 contacts →
	Exact match “We are AI/R.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 28, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Sep 28, 2026	10001+	3,544 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Comviva	Exact match	Gurgaon, IndiaHQ recorded Sep 28, 2026	1,001-5,000	3,312 contacts →
	Exact match “Comviva empowers organizations to drive transformative growth with measurable business impact.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	3,036 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,964 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	SINCH	Exact match	Stockholm, SwedenHQ recorded Sep 28, 2026	1,001-5,000	2,934 contacts →
	Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Zeta Global	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,595 contacts →
	Exact match “At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	8x8	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,444 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	THRYV	Exact match	Dallas, TX, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,412 contacts →
	Exact match “Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Denave	Exact match	Noida, IndiaHQ recorded Sep 28, 2026	5,001-10,000	2,270 contacts →
	Exact match “We are revenue AI-X-lerators.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer engagement AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 19,121 customer engagement AI platforms worldwide

See the full list, filter by size, metro and specialty, and access 130,423 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer engagement AI platforms worldwide at a glance

As of Sep 28, 2026

32.6%Verified-email coverage

20.9Average contacts per company

1-10Median size (employees)

2.9%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

12,555

11-50

4,815

51-200

1,205

201-500

306

501-1,000

108

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer engagement AI platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer engagement AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 130,423 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer engagement AI platforms by location

101 lists · largest first

Every Customer engagement AI platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer engagement AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer engagement AI platforms are there worldwide?

RevenueBase identified 19,121 company matches for customer engagement AI platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Publicis Sapient tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer engagement AI platforms?

The United States leads with 4,045 companies, followed by India (1,717) and the United Kingdom (958). Every customer engagement AI platforms list by country and city is linked on this page.

Which city has the most customer engagement AI platforms?

London leads with 560 company records, followed by San Francisco (414) and New York (346).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 130,423 professional contacts with verified work emails tracked across these 19,121 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.