Company lists · Data refreshed November 2026

Top 25 Customer engagement AI platforms based in the United States

Name: Customer engagement AI platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 4,881 companies tracked

RevenueBase identified 4,881 company matches for customer engagement AI platforms associated with the United States as of November 2026 and tracks 219,243 professional contacts across them, including 69,361 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer engagement AI platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

4,881Companies

219,243Contacts tracked

69,361Verified emails

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The 25 largest customer engagement AI platforms based in the United States

Ranked by team size

Top 25 of 4,881 company matches for customer engagement AI platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Nov 5, 2026	10001+	20,762 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	10001+	20,551 contacts →
	Exact match “Publicis Sapient, the global technology hub of Publicis Groupe, provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	IBEX	Exact match	Washington, DC, United StatesHQ recorded Nov 5, 2026	10001+	17,868 contacts →
	Exact match “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Nov 5, 2026	10001+	9,332 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	7,195 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Nov 5, 2026	1,001-5,000	4,794 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Compass UOL	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	5,001-10,000	4,579 contacts →
	Exact match “We are AI/R.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	Progress Software	Exact match	Burlington, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,796 contacts →
	Exact match “Progress Software (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Nov 5, 2026	10001+	3,659 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,228 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,980 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,840 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	THRYV	Exact match	Dallas, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,505 contacts →
	Exact match “Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	CALIX	Exact match	San Jose, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,293 contacts →
	Exact match “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	Highlevel	Exact match	Dallas, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,135 contacts →
	Exact match “Your tech stack is costing you more than money.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	Medallia	Exact match	Mclean, VA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,106 contacts →
	Exact match “Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Liveops, INC	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	n/a	2,072 contacts →
	Exact match “Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,642 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,563 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Localiq	Exact match	New York, NY, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,550 contacts →
	Exact match “Grow your business with digital marketing powered by AI and local expertise.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	6sense	Exact match	San Francisco, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,492 contacts →
	Exact match “6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	Birdeye	Exact match	Palo Alto, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,430 contacts →
	Exact match “Birdeye is the #1 Agentic Marketing Platform for Multi-location Brands, purpose-built for multi-location brands.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Crescendo	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,278 contacts →
	Exact match “Crescendo is the AI-Native Customer Experience Platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	kore.ai	Exact match	San Mateo, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,248 contacts →
	Exact match “Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	Creatio	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,098 contacts →
	Exact match “AI CRM and workflow platform where people and AI agents work together, with no limits on users, agents, or scale.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer engagement AI platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 4,881 customer engagement AI platforms based in the United States

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Customer engagement AI platforms based in the United States at a glance

As of Nov 5, 2026

31.6%Verified-email coverage

44.9Average contacts per company

1-10Median size (employees)

9.5%Largest-city concentration · San Francisco

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

2,807

11-50

1,434

51-200

425

201-500

116

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 4,881 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer engagement AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 69,361 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer engagement AI platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer engagement AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer engagement AI platforms are there based in the United States?

RevenueBase identified 4,881 company matches for customer engagement AI platforms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer engagement AI platforms?

San Francisco leads with 462 company records, followed by New York (421) and Austin (151).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 69,361 professional contacts with verified work emails tracked across these 4,881 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.