Company lists · Data refreshed September 2026

Top 25 Customer conversation analytics companies based in the United States

RevenueBase identified 297 company matches for customer conversation analytics companies associated with the United States as of September 2026 and tracks 22,804 professional contacts across them, including 5,997 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer conversation analytics companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
297Companies
22,804Contacts tracked
5,997Verified emails
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The 25 largest customer conversation analytics companies based in the United States

Ranked by team size
Top 25 of 297 company matches for customer conversation analytics companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCampbell, CA, United StatesHQ recorded Sep 28, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchScottsdale, AZ, United StatesHQ recorded Sep 28, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026501-1,0001,248 contacts →

Exact match

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchWaltham, MA, United StatesHQ recorded Sep 28, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchMilwaukee, WI, United StatesHQ recorded Sep 28, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchNorthridge, CA, United StatesHQ recorded Sep 28, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchMountain View, CA, United StatesHQ recorded Sep 28, 202651-200249 contacts →

Exact match

“Otter.ai is the Conversational Knowledge Engine built for the modern enterprise, giving AI agents the organizational context to act on by connecting thousands of conversations…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500218 contacts →

Exact match

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSeattle, WA, United StatesHQ recorded Sep 28, 2026201-500194 contacts →

Exact match

“Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchMountain View, CA, United StatesHQ recorded Sep 28, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202651-200182 contacts →

Exact match

“AI that contact centers love”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026501-1,000163 contacts →

Exact match

“Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchSt. Louis, TX, United StatesHQ recorded Sep 28, 202651-200128 contacts →

Exact match

“Brado helps brands engage with people during critical moments in their lives.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchAtlanta, GA, United StatesHQ recorded Sep 28, 20265,001-10,000120 contacts →

Exact match

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchClaymont, DE, United StatesHQ recorded Sep 28, 202651-200108 contacts →

Exact match

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 202651-20095 contacts →

Exact match

“Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchChevy Chase, CA, United StatesHQ recorded Sep 28, 202651-20090 contacts →

Exact match

“Clearspeed is the market leader for assessing risk in speech.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchDover, DE, United StatesHQ recorded Sep 28, 202611-5071 contacts →

Exact match

“AIM Technologies is an ambitious artificial intelligence company founded in 2018.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchSan Diego, CA, United StatesHQ recorded Sep 28, 202651-20069 contacts →

Exact match

“At Verse.ai, our core value lies in transforming customer interactions through AI-powered conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Sep 28, 202651-20067 contacts →

Exact match

“Modern QA and VOC start with a Conversation Data Platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSan Jose, CA, United StatesHQ recorded Sep 28, 202651-20062 contacts →

Exact match

“SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchSchaumburg, IL, United StatesHQ recorded Sep 28, 202611-5061 contacts →

Exact match

“DataOrb is a pioneering AI company transforming how organizations understand and act on customer conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 297 customer conversation analytics companies based in the United States

See the full list, filter by size, metro and specialty, and access 5,997 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer conversation analytics companies based in the United States at a glance

As of Sep 28, 2026
26.3%Verified-email coverage
76.8Average contacts per company
11-50Median size (employees)
11.4%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
117
11-50
109
51-200
43
201-500
12
501-1,000
6
1,001-5,000
6
5,001-10,000
3
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 297 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer conversation analytics companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,997 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer conversation analytics companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer conversation analytics companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer conversation analytics companies are there based in the United States?

RevenueBase identified 297 company matches for customer conversation analytics companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer conversation analytics companies?

San Francisco leads with 34 company records, followed by New York (22) and Atlanta (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,997 professional contacts with verified work emails tracked across these 297 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.