Company lists · Data refreshed September 2026

Top 22 Customer conversation analytics companies based in India

RevenueBase identified 87 customer conversation analytics companies headquartered in India as of September 2026 and tracks 3,615 professional contacts across them, including 1,093 with verified work emails. Bangalore is the largest hub.

This list covers customer conversation analytics companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
87Companies
3,615Contacts tracked
1,093Verified emails
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The 22 largest customer conversation analytics companies based in India

Ranked by team size
Top 22 of 87 customer conversation analytics companies based in India, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer conversation analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBangalore, IndiaHQ checked Sep 28, 20261,001-5,000691 contacts →

Partial evidence

“Exotel is your AI transformation partner for customer engagement and experience.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceMangalore, IndiaHQ checked Sep 28, 20261,001-5,000389 contacts →

Partial evidence

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceMumbai, IndiaHQ checked Sep 28, 202651-200311 contacts →

Partial evidence

“At Locobuzz, we understand the power of meaningful customer interactions.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceNoida, IndiaHQ checked Sep 28, 2026201-500226 contacts →

Strong evidence

“Differentiated, Powerful Social Analytics and Online Customer Care We listen.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceBengaluru, IndiaHQ checked Sep 28, 202651-200206 contacts →

Strong evidence

“Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceNoida, IndiaHQ checked Sep 28, 202651-200195 contacts →

Partial evidence

“Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceBangalore, IndiaHQ checked Sep 28, 202651-200170 contacts →

Partial evidence

“At Ubona Technologies, we are all about customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceMumbai, IndiaHQ checked Sep 28, 2026201-50078 contacts →

Partial evidence

“Cloudpoint, a GDPR, ISO9001, and ISO27001 compliant organisation with its in-house developed AI-enabled applications offers Voice and Text analytics, Social CRM, Sentiment, and…”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceHyderabad, IndiaHQ checked Sep 28, 202651-20068 contacts →

Strong evidence

“Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceChennai, IndiaHQ checked Sep 28, 20261,001-5,00061 contacts →

Indirect evidence

“FPS Innovation Labs is a subsidiary of Full Potential Solutions (FPS).”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceBengaluru North, IndiaHQ checked Sep 28, 202651-20054 contacts →

Partial evidence

“Futurlytic Private Limited is a data analytics company focused on turning unstructured data into clear, business-ready intelligence.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceGurugram, IndiaHQ checked Sep 28, 202611-5038 contacts →

Partial evidence

“Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses listen to their customers across every channel, analyze feedback in real time, and…”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceBengaluru East, IndiaHQ checked Sep 28, 202611-5036 contacts →

Strong evidence

“ConvoZen is an enterprise-grade Unified Conversational Agent Platform that converts customer interactions into measurable operational outcomes.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceSurat, IndiaHQ checked Sep 28, 202611-5017 contacts →

Strong evidence

“We believe every customer conversation is a source of insight and growth.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceCochin, IndiaHQ checked Sep 28, 202651-20015 contacts →

Partial evidence

“Geckolyst helps you take customer experience management to the next level.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceHyderabad, IndiaHQ checked Sep 28, 20261-1010 contacts →

Partial evidence

“We use technology and analytics to draw insights from unstructured consumer data, wherever that might be.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceBangalore, IndiaHQ checked Sep 28, 20261-109 contacts →

Partial evidence

“AI Voice Intelligence for Support & Sales For Customer Support Leaders prodQA analyzes 100% of customer interactions and turns them into targeted coaching for every agent.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceHyderabad, IndiaHQ checked Sep 28, 202611-508 contacts →

Partial evidence

“Tap into your customer’s voice for Actionable Insights with Enixta.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceBangalore, IndiaHQ checked Sep 28, 202611-507 contacts →

Partial evidence

“Unpickle Analytic Solutions Pvt.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceChennai, IndiaHQ checked Sep 28, 20261-103 contacts →

Indirect evidence

“Score's AI QA Agents do Quality Assurance just like a human would!”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceBengaluru, IndiaHQ checked Sep 28, 20261-103 contacts →

Partial evidence

“Unlock Exceptional Customer Experiences with AI-Powered Insights At VSUALTHREE60, we specialize in revolutionizing customer experience through cutting-edge artificial intelligence.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceBengaluru, IndiaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“BumbleB builds BumbleB Crunch™, autonomous Product Analysis as Software.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 22 of 87 customer conversation analytics companies based in India

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Customer conversation analytics companies based in India at a glance

As of Sep 28, 2026
30.2%Verified-email coverage
41.6Average contacts per company
11-50Median size (employees)
17.2%Largest-city concentration · Bangalore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
39
11-50
23
51-200
14
201-500
6
501-1,000
1
1,001-5,000
4

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 87 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer conversation analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “customer conversation analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer conversation analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer conversation analytics companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,093 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer conversation analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer conversation analytics companies are there based in India?

RevenueBase identified 87 customer conversation analytics companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Exotel, headquartered in Bangalore, tops this list with the largest team on record.

Which city has the most customer conversation analytics companies?

Bangalore leads with 15 headquartered companies, followed by Mumbai (9) and Bengaluru (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,093 verified decision-maker contacts tracked across these 87 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.