Company lists · Data refreshed September 2026

Top 25 Customer conversation analytics companies worldwide

RevenueBase identified 967 company matches for customer conversation analytics companies worldwide as of September 2026 and tracks 34,917 professional contacts across them, including 9,545 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer conversation analytics companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer conversation analytics companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
967Companies
34,917Contacts tracked
9,545Verified emails
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The 25 largest customer conversation analytics companies worldwide

Ranked by team size
Top 25 of 967 company matches for customer conversation analytics companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCampbell, CA, United StatesHQ recorded Sep 28, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchLondon, United KingdomHQ recorded Sep 28, 20261,001-5,0001,991 contacts →

Exact match

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchScottsdale, AZ, United StatesHQ recorded Sep 28, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026501-1,0001,248 contacts →

Exact match

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchBangalore, IndiaHQ recorded Sep 28, 20261,001-5,000691 contacts →

Exact match

“Exotel is your AI transformation partner for customer engagement and experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchManchester, FL, United KingdomHQ recorded Sep 28, 2026501-1,000527 contacts →

Exact match

“ConnexAI is an award-winning full stack Agentic AI platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSan Jose, United StatesHQ recorded Sep 28, 2026201-500335 contacts →

Exact match

“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchWaltham, MA, United StatesHQ recorded Sep 28, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchNew York, United StatesHQ recorded Sep 28, 2026201-500317 contacts →

Exact match

“Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchMumbai, IndiaHQ recorded Sep 28, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchMilwaukee, WI, United StatesHQ recorded Sep 28, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchNorthridge, CA, United StatesHQ recorded Sep 28, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchMountain View, CA, United StatesHQ recorded Sep 28, 202651-200249 contacts →

Exact match

“Otter.ai is the Conversational Knowledge Engine built for the modern enterprise, giving AI agents the organizational context to act on by connecting thousands of conversations…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchReigate, United KingdomHQ recorded Sep 28, 202651-200247 contacts →

Exact match

“Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, giving you the power to: • Fill attribution…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchHoesbach, United StatesHQ recorded Sep 28, 2026201-500231 contacts →

Exact match

“ASC turns communication into trust.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchNoida, IndiaHQ recorded Sep 28, 2026201-500226 contacts →

Exact match

“Differentiated, Powerful Social Analytics and Online Customer Care We listen.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500218 contacts →

Exact match

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchBengaluru, IndiaHQ recorded Sep 28, 202651-200206 contacts →

Exact match

“Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchNoida, IndiaHQ recorded Sep 28, 202651-200195 contacts →

Exact match

“Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchSeattle, WA, United StatesHQ recorded Sep 28, 2026201-500194 contacts →

Exact match

“Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchCairo, EgyptHQ recorded Sep 28, 2026501-1,000192 contacts →

Exact match

“We at Go Chat247, we're constantly exploring ways to help you enhance your customer experience through AI.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchMountain View, CA, United StatesHQ recorded Sep 28, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 967 customer conversation analytics companies worldwide

See the full list, filter by size, metro and specialty, and access 9,545 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer conversation analytics companies worldwide at a glance

As of Sep 28, 2026
27.3%Verified-email coverage
36.1Average contacts per company
11-50Median size (employees)
3.7%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
471
11-50
333
51-200
109
201-500
27
501-1,000
9
1,001-5,000
11
5,001-10,000
4
10001+
2

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer conversation analytics companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer conversation analytics companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 9,545 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer conversation analytics companies by location

6 lists · largest first

Every Customer conversation analytics companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer conversation analytics companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer conversation analytics companies are there worldwide?

RevenueBase identified 967 company matches for customer conversation analytics companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer conversation analytics companies?

The United States leads with 297 companies, followed by India (87) and the United Kingdom (62). Every customer conversation analytics companies list by country and city is linked on this page.

Which city has the most customer conversation analytics companies?

London leads with 36 company records, followed by San Francisco (34) and Paris (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 9,545 professional contacts with verified work emails tracked across these 967 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.