Company lists · Data refreshed September 2026

Top 25 Customer contact center companies based in the United Kingdom

RevenueBase identified 261 customer contact center companies headquartered in the United Kingdom as of September 2026 and tracks 8,249 professional contacts across them, including 1,184 with verified work emails and 403 with mobile numbers. London is the largest hub.

This list covers customer contact center companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
261Companies
8,249Contacts tracked
1,184Verified emails
403Mobile numbers
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer contact center companies based in the United Kingdom

Ranked by team size
Top 25 of 261 customer contact center companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer contact center companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceManchester, United Kingdom10001+876 contacts →

Partial evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceSeaham, United Kingdom1,001-5,000493 contacts →

Partial evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceSheffield, United Kingdom501-1,000328 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceWirral, United Kingdom1,001-5,000324 contacts →

Strong evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceUnited Kingdom1,001-5,000241 contacts →

Indirect evidence

“Response provides smart outsourcing solutions that combine high-performing talent, operational excellence, scalable talent, and technology-enabled service delivery.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceHemel Hempstead, United Kingdom201-500202 contacts →

Indirect evidence

“At Eckoh, we are dedicated to making the world secure, ensuring that everyone can trust brands and engage without risk.”

Source: RevenueBase Database · checked Sep 1, 2026
7Strong evidenceLeeds, United Kingdom501-1,000202 contacts →

Strong evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
8Strong evidenceRichmond, United Kingdom501-1,000159 contacts →

Strong evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceNewcastle Upon Tyne, United Kingdom201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceBristol, United Kingdom51-200135 contacts →

Partial evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceBristol, United Kingdom1,001-5,000131 contacts →

Strong evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceStevenage, United Kingdom201-500115 contacts →

Strong evidence

“Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years.”

Source: RevenueBase Database · checked Sep 1, 2026
13Strong evidenceSheffield, United Kingdom1,001-5,000115 contacts →

Strong evidence

“EC Outsourcing is one of the UK's leading outsourced contact centres.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceLondon, United Kingdom201-50095 contacts →

Strong evidence

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceBristol, United Kingdom51-20084 contacts →

Indirect evidence

“We are Subfero.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceBury, United Kingdom201-50082 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceBradford, United Kingdom501-1,00077 contacts →

Partial evidence

“Loop was created in April from within the Kelda Group, to provide managed customer services to our sister company Yorkshire Water.”

Source: RevenueBase Database · checked Sep 1, 2026
18Strong evidenceCardiff, United Kingdom201-50073 contacts →

Strong evidence

“We’re a 24/7 specialist outsourced Contact Centre business.”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceLondon, United Kingdom1,001-5,00059 contacts →

Strong evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceBanbury, United Kingdom51-20057 contacts →

Strong evidence

“At Contact Web, we deliver customer experience outsourcing differently.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceNewcastle Upon Tyne, United Kingdom51-20055 contacts →

Indirect evidence

“Hello, we’re Inspired.”

Source: RevenueBase Database · checked Sep 1, 2026
22Strong evidenceRomsey, United Kingdom201-50055 contacts →

Strong evidence

“Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceWrexham, United Kingdom51-20054 contacts →

Indirect evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceLondon, United Kingdom51-20046 contacts →

Strong evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceUnited Kingdom51-20041 contacts →

Indirect evidence

“From planning & recruiting to training & delivery, we provide unbeatable outsourcing services that are not only cost effective but surpass the average UK skill set.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 261 customer contact center companies based in the United Kingdom

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Customer contact center companies based in the United Kingdom at a glance

As of Sep 1, 2026
14.4%Verified-email coverage
4.9%Mobile-number coverage
31.6Average contacts per company
11-50Median size (employees)
18.8%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
69
11-50
79
51-200
60
201-500
29
501-1,000
10
1,001-5,000
10
10001+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer contact center companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer contact center companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,184 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer contact center companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer contact center companies are there based in the United Kingdom?

RevenueBase identified 261 customer contact center companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Convergys Intelligent Contact, headquartered in Manchester, tops this list with the largest team on record.

Which city has the most customer contact center companies?

London leads with 49 headquartered companies, followed by Manchester (15) and Sheffield (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,184 verified decision-maker contacts tracked across these 261 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.