Company lists · Data refreshed September 2026

Top 25 Customer contact center companies based in Brazil

RevenueBase identified 248 customer contact center companies headquartered in Brazil as of September 2026 and tracks 55,435 professional contacts across them, including 2,299 with verified work emails and 225 with mobile numbers. Sao Paulo is the largest hub.

This list covers customer contact center companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
248Companies
55,435Contacts tracked
2,299Verified emails
225Mobile numbers
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The 25 largest customer contact center companies based in Brazil

Ranked by team size
Top 25 of 248 customer contact center companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer contact center companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceUberlandia, Brazil5,001-10,0004,137 contacts →

Partial evidence

“Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!”

Source: RevenueBase Database · checked Sep 1, 2026
2Strong evidenceSao Paulo, Brazil10001+3,912 contacts →

Strong evidence

“Vikstar is one of the biggest contact centers of Brazil.”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceTaboao Da Serra, Brazil5,001-10,0003,788 contacts →

Strong evidence

“Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidencePoa, Brazil5,001-10,0003,320 contacts →

Strong evidence

“A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceSalvador, Brazil5,001-10,0003,023 contacts →

Partial evidence

“Entre as principais empresas de Gestão do Relacionamento com Cliente (CRM) do Brasil, há mais de 30 anos a Tel inova no desenvolvimento de soluções customizadas, de alto valor…”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceBelo Horizonte, Brazil1,001-5,0002,938 contacts →

Partial evidence

“A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…”

Source: RevenueBase Database · checked Sep 1, 2026
7Strong evidenceSao Paulo, Brazil10001+2,857 contacts →

Strong evidence

“Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceCuritiba, Brazil10001+2,250 contacts →

Partial evidence

“OneLink is the premier partner in outsourced omnichannel customer experience services.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceGoiania, Brazil5,001-10,0002,174 contacts →

Indirect evidence

“Somos a Tahto, uma empresa referência em soluções de CX e BPO.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceCuritiba, Brazil1,001-5,0001,313 contacts →

Strong evidence

“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceBarueri, Brazil1,001-5,0001,234 contacts →

Indirect evidence

“A Parla!”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidencePorto Alegre, Brazil1,001-5,0001,173 contacts →

Strong evidence

“Com 26anos de história e inovação, a Alert Brasil é uma empresa líder em serviços de Contact Center e BPO, com mais de mil colaboradores em nossas unidades de Campinas/SP e Porto…”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceGoiania, Brazil10001+1,059 contacts →

Indirect evidence

“Em breve uma nova página da BTCC Conexão Cliente.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceRecife, Brazil1,001-5,000971 contacts →

Indirect evidence

“A Speedmais foi criada com objetivo de oferecer ao mercado, serviços com a mais alta qualidade.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceBarra Mansa, Brazil1,001-5,000924 contacts →

Partial evidence

“A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.”

Source: RevenueBase Database · checked Sep 1, 2026
16Strong evidenceJuiz De Fora, Brazil1,001-5,000749 contacts →

Strong evidence

“A CERCRED é uma empresa especializada em prestação de serviços de contact center e recuperação de créditos, amigável e judicial, com e sem garantias, com omnichannel e…”

Source: RevenueBase Database · checked Sep 1, 2026
17Strong evidenceFortaleza, Brazil1,001-5,000700 contacts →

Strong evidence

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceCuritiba, Brazil1,001-5,000643 contacts →

Indirect evidence

“SOLUÇÕES AO CLIENTE & RECUPERAÇÃO DE CRÉDITO Criada para atender uma demanda de um mercado cada vez mais conectado, a TRC TABORDA reduz os custos operacionais ao atuar com…”

Source: RevenueBase Database · checked Sep 1, 2026
19Strong evidenceRio De Janeiro, Brazil501-1,000530 contacts →

Strong evidence

“ATN Contact Center é 100% focada relacionamento com clientes e BPO.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceSao Paulo, Brazil201-500468 contacts →

Indirect evidence

“A HOME AGENT S.A.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceCapoeiras, Brazil1,001-5,000367 contacts →

Indirect evidence

“A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceSao Paulo, Brazil501-1,000362 contacts →

Indirect evidence

“Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceSao Paulo, Brazil201-500341 contacts →

Strong evidence

“Somos uma empresa de contact center que tem como foco a satisfação dos clientes.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceSao Paulo, Brazil10001+318 contacts →

Strong evidence

“Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…”

Source: RevenueBase Database · checked Sep 1, 2026
25Partial evidenceBrazil1,001-5,000300 contacts →

Partial evidence

“Um verdadeiro Centro de Experiências para nossos clientes.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 248 customer contact center companies based in Brazil

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Customer contact center companies based in Brazil at a glance

As of Sep 1, 2026
4.1%Verified-email coverage
0.4%Mobile-number coverage
223.5Average contacts per company
51-200Median size (employees)
30.2%Largest-city concentration · Sao Paulo
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
42
11-50
67
51-200
56
201-500
32
501-1,000
15
1,001-5,000
21
5,001-10,000
6
10001+
9

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Brazil whose own description of what they do matches “customer contact center companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer contact center companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,299 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer contact center companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer contact center companies are there based in Brazil?

RevenueBase identified 248 customer contact center companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Callink, headquartered in Uberlandia, tops this list with the largest team on record.

Which city has the most customer contact center companies?

Sao Paulo leads with 75 headquartered companies, followed by Rio De Janeiro (13) and Curitiba (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,299 verified decision-maker contacts tracked across these 248 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.