Company lists · Data refreshed September 2026
Top 25 Customer contact center companies based in Brazil
RevenueBase identified 248 customer contact center companies headquartered in Brazil as of September 2026 and tracks 55,435 professional contacts across them, including 2,299 with verified work emails and 225 with mobile numbers. Sao Paulo is the largest hub.
This list covers customer contact center companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer contact center companies based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 4,137 contacts → | ||||
Partial evidence “Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 3,912 contacts → | ||||
Strong evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 3,788 contacts → | ||||
Strong evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 3,320 contacts → | ||||
Strong evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 3,023 contacts → | ||||
Partial evidence “Entre as principais empresas de Gestão do Relacionamento com Cliente (CRM) do Brasil, há mais de 30 anos a Tel inova no desenvolvimento de soluções customizadas, de alto valor…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 2,938 contacts → | ||||
Partial evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 2,857 contacts → | ||||
Strong evidence “Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 2,250 contacts → | ||||
Partial evidence “OneLink is the premier partner in outsourced omnichannel customer experience services.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 2,174 contacts → | ||||
Indirect evidence “Somos a Tahto, uma empresa referência em soluções de CX e BPO.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 1,313 contacts → | ||||
Strong evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 1,234 contacts → | ||||
Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 1,173 contacts → | ||||
Strong evidence “Com 26anos de história e inovação, a Alert Brasil é uma empresa líder em serviços de Contact Center e BPO, com mais de mil colaboradores em nossas unidades de Campinas/SP e Porto…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1,059 contacts → | ||||
Indirect evidence “Em breve uma nova página da BTCC Conexão Cliente.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 971 contacts → | ||||
Indirect evidence “A Speedmais foi criada com objetivo de oferecer ao mercado, serviços com a mais alta qualidade.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 924 contacts → | ||||
Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 749 contacts → | ||||
Strong evidence “A CERCRED é uma empresa especializada em prestação de serviços de contact center e recuperação de créditos, amigável e judicial, com e sem garantias, com omnichannel e…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 700 contacts → | ||||
Strong evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 643 contacts → | ||||
Indirect evidence “SOLUÇÕES AO CLIENTE & RECUPERAÇÃO DE CRÉDITO Criada para atender uma demanda de um mercado cada vez mais conectado, a TRC TABORDA reduz os custos operacionais ao atuar com…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 530 contacts → | ||||
Strong evidence “ATN Contact Center é 100% focada relacionamento com clientes e BPO.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 468 contacts → | ||||
Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 367 contacts → | ||||
Indirect evidence “A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 362 contacts → | ||||
Indirect evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 341 contacts → | ||||
Strong evidence “Somos uma empresa de contact center que tem como foco a satisfação dos clientes.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 318 contacts → | ||||
Strong evidence “Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 300 contacts → | ||||
Partial evidence “Um verdadeiro Centro de Experiências para nossos clientes.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer contact center companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer contact center companies.
- Partial evidence
- Its own public description names part of customer contact center companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer contact center companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 248 customer contact center companies based in Brazil
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Customer contact center companies based in Brazil at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “customer contact center companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer contact center companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,299 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer contact center companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer contact center companies are there based in Brazil?
RevenueBase identified 248 customer contact center companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Callink, headquartered in Uberlandia, tops this list with the largest team on record.
Which city has the most customer contact center companies?
Sao Paulo leads with 75 headquartered companies, followed by Rio De Janeiro (13) and Curitiba (10).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,299 verified decision-maker contacts tracked across these 248 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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