Company lists · Data verified August 2026

Top 25 Customer contact center companies based in South Africa

Name: Customer contact center companies based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 102 companies tracked

There are 102 customer contact center companies headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 11,512 professional contacts across them, including 1,433 with verified work emails and 156 with mobile numbers. Johannesburg is the largest hub.

This list covers customer contact center companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

102Companies

11,512Contacts tracked

1,433Verified emails

156Mobile numbers

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The 25 largest customer contact center companies based in South Africa

Ranked by team size

Top 25 of 102 customer contact center companies based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Merchants	Johannesburg	5,001-10,000	3,583	419
2	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
3	Talksure	Umhlanga Durban	501-1,000	717	86
4	Custom Connect	Durban	1,001-5,000	545	85
5	Callforce Outsourcing Specialists	Johannesburg	1,001-5,000	543	6
6	Capita South Africa	Cape Town	1,001-5,000	459	74
7	Synergy Contact Centre	Ethekwini	1,001-5,000	434	48
8	UDM International PTY LTD	Cresta	201-500	416	46
9	13ten	Durban	501-1,000	281	1
10	Mango5	Cape Town	201-500	272	58
11	Bespoke International	Durban	5,001-10,000	214	16
12	Smollan Financial Services	Johannesburg	501-1,000	170	52
13	Intellibpo	Johannesburg	501-1,000	162	25
14	Procera	Ethekwini	1,001-5,000	150	7
15	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
16	CXI	Cape Town	201-500	98	35
17	Connect IQ PTY LTD	Block B	51-200	87	10
18	Call LAB BPO	Wynberg	201-500	84	3
19	Ec3 South Africa	Durban	201-500	82	1
20	Tforge	Midrand	51-200	53	28
21	ELS Customer Experience	Johannesburg	201-500	37	11
22	Coracall	Umhlanga Rocks Durban	201-500	35	1
23	Zailab	Pinelands	51-200	35	1
24	Nextcall SA	Sandton	51-200	29	1
25	Connect WAS Pivotal Data	Midrand	51-200	26	16

Showing 25 of 102 customer contact center companies based in South Africa

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Customer contact center companies based in South Africa at a glance

As of Aug 28, 2026

51-200Median size (employees)

JohannesburgLargest hub · 19 HQs

156Contacts with mobile numbers

5Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Customer contact center companies by metro

Metro	Companies
Customer contact center companies in Johannesburg	19
Customer contact center companies in Cape Town	17
Customer contact center companies in Durban	17
Customer contact center companies in Randburg	6
Customer contact center companies in Midrand	5
Customer contact center companies in Pretoria	4
Customer contact center companies in Umhlanga Durban	4
Customer contact center companies in Mount Edgecombe	3

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “customer contact center companies”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 5 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many customer contact center companies are there based in South Africa?

There are 102 customer contact center companies headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Merchants, headquartered in Johannesburg, tops this list with the largest team on record.

Which city has the most customer contact center companies?

Johannesburg leads with 19 headquartered companies, followed by Cape Town (17) and Durban (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,433 verified decision-maker contacts tracked across these 102 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.