Company lists · Data refreshed September 2026

Top 25 Customer contact center companies based in South Africa

RevenueBase identified 102 company matches for customer contact center companies associated with South Africa as of September 2026 and tracks 11,512 professional contacts across them, including 1,433 with verified work emails and 156 with mobile numbers. Johannesburg is the largest hub.

This list covers company matches for customer contact center companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built
102Companies
11,512Contacts tracked
1,433Verified emails
156Mobile numbers
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The 25 largest customer contact center companies based in South Africa

Ranked by team size
Top 25 of 102 company matches for customer contact center companies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchJohannesburg, South Africa5,001-10,0003,583 contacts →

Exact match

“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2Exact matchDurban, South Africa1,001-5,0001,448 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3Exact matchUmhlanga Durban, South Africa501-1,000717 contacts →

Exact match

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4Exact matchDurban, South Africa1,001-5,000545 contacts →

Exact match

“Custom Connect are a specialist in customer contact and related services.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5Exact matchJohannesburg, South Africa1,001-5,000543 contacts →

Exact match

“CallForce Outsourcing Specialists is an award-winning BPO leader and digital transformation specialist, established in 2004, delivering AI-powered, omni-channel customer…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6Exact matchCape Town, South Africa1,001-5,000459 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7Exact matchEthekwini, South Africa1,001-5,000434 contacts →

Exact match

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8Exact matchCresta, South Africa201-500416 contacts →

Exact match

“UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9Exact matchDurban, South Africa501-1,000281 contacts →

Exact match

“13TEN, powered by Response BPO.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10Exact matchCape Town, South Africa201-500272 contacts →

Exact match

“Mango5 is a dynamic and innovative Business Process Outsourcing (BPO) provider that elevates customer experiences and drives business growth.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11Exact matchDurban, South Africa5,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South Africa501-1,000170 contacts →

Exact match

“We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South Africa501-1,000162 contacts →

Exact match

“IntelliBPO is built on relationships first.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14Exact matchEthekwini, South Africa1,001-5,000150 contacts →

Exact match

“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15Exact matchUmhlanga Durban, South Africa201-50099 contacts →

Exact match

“Our business is your business.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16Exact matchCape Town, South Africa201-50098 contacts →

Exact match

“At CXI, we’re more than a service provider; we’re your Partners in Progress.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17Exact matchBlock B, South Africa51-20087 contacts →

Exact match

“Our approach has been specifically designed with operational delivery in mind.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
18Exact matchWynberg, South Africa201-50084 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
19Exact matchDurban, South Africa201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
20Exact matchMidrand, South Africa51-20053 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
21Exact matchJohannesburg, South Africa201-50037 contacts →

Exact match

“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
22Exact matchUmhlanga Rocks Durban, South Africa201-50035 contacts →

Exact match

“We are an Outbound Offshore Contact Centre specialising in sales campaigns.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
23Exact matchPinelands, South Africa51-20035 contacts →

Exact match

“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
24Exact matchSandton, South Africa51-20029 contacts →

Exact match

“NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
25Exact matchMidrand, South Africa51-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

Showing 25 of 102 customer contact center companies based in South Africa

See the full list, filter by size, metro and specialty, and access 1,433 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer contact center companies based in South Africa at a glance

As of Sep 1, 2026
12.4%Verified-email coverage
1.4%Mobile-number coverage
112.9Average contacts per company
51-200Median size (employees)
18.6%Largest-city concentration · Johannesburg
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
12
11-50
28
51-200
22
201-500
18
501-1,000
11
1,001-5,000
8
5,001-10,000
2
10001+
1

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer contact center companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,433 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer contact center companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer contact center companies are there based in South Africa?

RevenueBase identified 102 company matches for customer contact center companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Merchants tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer contact center companies?

Johannesburg leads with 19 company records, followed by Cape Town (17) and Durban (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,433 professional contacts with verified work emails tracked across these 102 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.