Company lists · Data refreshed September 2026

Top 25 Contact centers based in the United Kingdom

RevenueBase identified 496 contact centers headquartered in the United Kingdom as of September 2026 and tracks 13,376 professional contacts across them, including 3,504 with verified work emails and 1,027 with mobile numbers. London is the largest hub.

This list covers contact centers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
496Companies
13,376Contacts tracked
3,504Verified emails
1,027Mobile numbers
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The 25 largest contact centers based in the United Kingdom

Ranked by team size
Top 25 of 496 contact centers based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceAylesbury, United Kingdom1,001-5,0002,427 contacts →

Indirect evidence

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceManchester, United Kingdom10001+876 contacts →

Partial evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceSeaham, United Kingdom1,001-5,000493 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceLondon, United Kingdom201-500456 contacts →

Indirect evidence

“IST Networks is a Teleperformance brand, and part of the TP Infinity family, a new global force in CX Transformation Services.”

Source: RevenueBase Database · checked Sep 1, 2026
5Indirect evidenceLondon, United Kingdom201-500343 contacts →

Indirect evidence

“Pelatro is a leading customer engagement solution provider for Telecommunication.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceSheffield, United Kingdom501-1,000328 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 1, 2026
7Partial evidenceWirral, United Kingdom1,001-5,000324 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceBrighton, United Kingdom201-500242 contacts →

Indirect evidence

“The Telemarketing Company is one of the UK's most trusted telemarketing agencies, delivering flexible, high-quality voice services, including pre and post sales research…”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceHemel Hempstead, United Kingdom201-500202 contacts →

Indirect evidence

“At Eckoh, we are dedicated to making the world secure, ensuring that everyone can trust brands and engage without risk.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceLeeds, United Kingdom501-1,000202 contacts →

Partial evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceRichmond, United Kingdom501-1,000159 contacts →

Partial evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 1, 2026
12Indirect evidenceNewcastle Upon Tyne, United Kingdom201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceBristol, United Kingdom1,001-5,000131 contacts →

Partial evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceStevenage, United Kingdom201-500115 contacts →

Partial evidence

“Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceSheffield, United Kingdom1,001-5,000115 contacts →

Partial evidence

“EC Outsourcing is one of the UK's leading outsourced contact centres.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceLondon, United Kingdom201-50095 contacts →

Partial evidence

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceBury, United Kingdom201-50082 contacts →

Indirect evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceBradford, United Kingdom501-1,00077 contacts →

Indirect evidence

“Loop was created in April from within the Kelda Group, to provide managed customer services to our sister company Yorkshire Water.”

Source: RevenueBase Database · checked Sep 1, 2026
19Partial evidenceCardiff, United Kingdom201-50073 contacts →

Partial evidence

“We’re a 24/7 specialist outsourced Contact Centre business.”

Source: RevenueBase Database · checked Sep 1, 2026
20Partial evidenceLondon, United Kingdom1,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceRomsey, United Kingdom201-50055 contacts →

Partial evidence

“Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceLondon, United Kingdom201-50040 contacts →

Indirect evidence

“Effebot provides auto-calls to improve CX and drive costs.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceCroydon, United Kingdom501-1,00039 contacts →

Indirect evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 1, 2026
24Partial evidenceGateshead, United Kingdom201-50036 contacts →

Partial evidence

“Spark Response provides ideas driven order fulfilment and contact centre services to help brands and retailers grow.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceManchester, United Kingdom201-50036 contacts →

Strong evidence

“BPO & Technology Solutions | Contact Center Optimization | Scalable Operations As a leader at Sensible Group, I specialize in delivering high-performance BPO solutions tailored…”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 496 contact centers based in the United Kingdom

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Contact centers based in the United Kingdom at a glance

As of Sep 1, 2026
26.2%Verified-email coverage
7.7%Mobile-number coverage
27.0Average contacts per company
11-50Median size (employees)
22.0%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
166
11-50
159
51-200
100
201-500
41
501-1,000
13
1,001-5,000
11
10001+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact centers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,504 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact centers by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact centers are there based in the United Kingdom?

RevenueBase identified 496 contact centers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

8x8, headquartered in Aylesbury, tops this list with the largest team on record.

Which city has the most contact centers?

London leads with 109 headquartered companies, followed by Manchester (26) and Bristol (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,504 verified decision-maker contacts tracked across these 496 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.