Company lists · Data refreshed September 2026

Top 25 Contact centers based in Australia

Name: Contact centers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 121 companies tracked

RevenueBase identified 121 contact centers headquartered in Australia as of September 2026 and tracks 2,506 professional contacts across them, including 387 with verified work emails and 284 with mobile numbers. Melbourne is the largest hub.

This list covers contact centers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

121Companies

2,506Contacts tracked

387Verified emails

284Mobile numbers

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The 25 largest contact centers based in Australia

Ranked by team size

Top 25 of 121 contact centers based in Australia, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Serenova	Indirect evidence	Sydney, Australia	201-500	402 contacts →
	Indirect evidence “Lifesize delivers immersive communication experiences for the global enterprise.” Source: RevenueBase Database · checked Sep 1, 2026
2	Acquire Asia Pacific PTY LTD	Partial evidence	Melbourne, Australia	201-500	177 contacts →
	Partial evidence “Acquire Asia Pacific's professional services are categorised into three major areas; contact centre or call centre (BPO), back office operations and performance based marketing.” Source: RevenueBase Database · checked Sep 1, 2026
3	Natterbox	Strong evidence	Sydney, Australia	51-200	127 contacts →
	Strong evidence “Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce.” Source: RevenueBase Database · checked Sep 1, 2026
4	Acquire BPO	Indirect evidence	Melbourne, Australia	5,001-10,000	110 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 1, 2026
5	Premier Contact Point PTY LTD	Partial evidence	Melbourne, Australia	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 1, 2026
6	Digicall Assist	Indirect evidence	Rhodes, Australia	11-50	74 contacts →
	Indirect evidence “Digicall Assist provides customer service excellence on behalf of leading brands accross Australia and around the world.” Source: RevenueBase Database · checked Sep 1, 2026
7	Symbios	Indirect evidence	Docklands, Australia	11-50	59 contacts →
	Indirect evidence “Symbios is an Australian-owned outsourcing business specialised in Lead Generation and Outbound Sales.” Source: RevenueBase Database · checked Sep 1, 2026
8	Onecontact	Partial evidence	Sydney, Australia	501-1,000	55 contacts →
	Partial evidence “As part of Telekomunikasi Indonesia International (Telin) Group, OneContact (formally known as Contact Centres Australia Pty Ltd) delivers over 20 million conversations in…” Source: RevenueBase Database · checked Sep 1, 2026
9	Packleader BPO	Indirect evidence	Bentleigh, Australia	501-1,000	55 contacts →
	Indirect evidence “We are Packleader BPO – Superior Customer management in the worlds happiest place – Fiji.” Source: RevenueBase Database · checked Sep 1, 2026
10	Oraclecms	Indirect evidence	West Melbourne, Australia	51-200	54 contacts →
	Indirect evidence “At OracleCMS, our goal is to help you beat the competition.” Source: RevenueBase Database · checked Sep 1, 2026
11	Chameleon Customer Contact	Partial evidence	Surry Hills, Australia	1,001-5,000	48 contacts →
	Partial evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 1, 2026
12	4mile	Indirect evidence	Sydney, Australia	201-500	47 contacts →
	Indirect evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 1, 2026
13	Kingdom Vision	Indirect evidence	Sydney, Australia	11-50	41 contacts →
	Indirect evidence “Kingdom Vision is a medium to take your business from good to great.” Source: RevenueBase Database · checked Sep 1, 2026
14	IPFX	Partial evidence	Crows Nest, Australia	51-200	36 contacts →
	Partial evidence “IPFX is a leader in Unified Communications and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 1, 2026
15	Forrest Contact	Partial evidence	St Leonards, Australia	51-200	33 contacts →
	Partial evidence “Forrest Contact (previously known as Forrest Marketing Group) is a leading Australian provider of outsourced sales and call centre services, representing a prestigious portfolio…” Source: RevenueBase Database · checked Sep 1, 2026
16	MESON	Partial evidence	South Yarra, Australia	51-200	19 contacts →
	Partial evidence “Meson is a real estate–focused contact centre and automation company built to help agencies, brokers, and developers convert more leads, book more appointments, and scale without…” Source: RevenueBase Database · checked Sep 1, 2026
17	Contactspace	Partial evidence	St Leonards, Australia	11-50	18 contacts →
	Partial evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 1, 2026
18	Centrepal	Indirect evidence	Melbourne, Australia	11-50	18 contacts →
	Indirect evidence “Your teams already work in Microsoft Teams.” Source: RevenueBase Database · checked Sep 1, 2026
19	Motorone CX	Partial evidence	Mulgrave, Australia	51-200	18 contacts →
	Partial evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 1, 2026
20	cytrack.io	Indirect evidence	Robina, Australia	11-50	16 contacts →
	Indirect evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 1, 2026
21	Fonebox Australia	Indirect evidence	Brisbane, Australia	51-200	15 contacts →
	Indirect evidence “Established in 2008, and part of the j2 Global group of companies (NASDAQ:JCOM), Fonebox is Australia’s leading provider of inbound telecommunications & voice-technology solutions…” Source: RevenueBase Database · checked Sep 1, 2026
22	The Rise Solutions	Indirect evidence	Clarence, Australia	51-200	15 contacts →
	Indirect evidence “For over 12 years, The Rise Solutions aims at developing strategic partnerships and collaborations with its clients.” Source: RevenueBase Database · checked Sep 1, 2026
23	Lake Corporation PTY LTD	Indirect evidence	Melbourne, Australia	11-50	14 contacts →
	Indirect evidence “Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.” Source: RevenueBase Database · checked Sep 1, 2026
24	Astia Customer Engagement Centre	Indirect evidence	Sydney, Australia	11-50	13 contacts →
	Indirect evidence “ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…” Source: RevenueBase Database · checked Sep 1, 2026
25	Localcom	Partial evidence	Varsity Lakes, Australia	11-50	13 contacts →
	Partial evidence “LocalCom is an Australian owned business (Australia's all in one Telco platform), with a vision of bringing professional, cost effective cloud based call center, VoIP and Data…” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact centers.
Partial evidence: Its own public description names part of contact centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 121 contact centers based in Australia

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Contact centers based in Australia at a glance

As of Sep 1, 2026

15.4%Verified-email coverage

11.3%Mobile-number coverage

20.7Average contacts per company

11-50Median size (employees)

23.1%Largest-city concentration · Melbourne

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact centers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 387 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact centers by metro

Contact centers in Melbourne28
Contact centers in Sydney27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact centers are there based in Australia?

RevenueBase identified 121 contact centers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Serenova, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most contact centers?

Melbourne leads with 28 headquartered companies, followed by Sydney (27) and Brisbane (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 387 verified decision-maker contacts tracked across these 121 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.