Company lists · Data refreshed November 2026

Top 25 Contact centers based in South Africa

RevenueBase identified 166 company matches for contact centers associated with South Africa as of November 2026 and tracks 9,146 professional contacts across them, including 1,496 with verified work emails. Cape Town is the largest hub.

This list covers company matches for contact centers associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
166Companies
9,146Contacts tracked
1,496Verified emails
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The 25 largest contact centers based in South Africa

Ranked by team size
Top 25 of 166 company matches for contact centers based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Nov 5, 20261,001-5,0001,590 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Nov 5, 2026501-1,000740 contacts →

Exact match

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261,001-5,000570 contacts →

Exact match

“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchCresta, South AfricaHQ recorded Nov 5, 2026201-500468 contacts →

Exact match

“UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchEthekwini, South AfricaHQ recorded Nov 5, 20261,001-5,000425 contacts →

Exact match

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchCape Town, South AfricaHQ recorded Nov 5, 20261,001-5,000389 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchCape Town, South AfricaHQ recorded Nov 5, 2026201-500297 contacts →

Exact match

“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchDurban, South AfricaHQ recorded Nov 5, 2026501-1,000286 contacts →

Exact match

“13TEN, powered by Response BPO.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchDurban, South AfricaHQ recorded Nov 5, 20265,001-10,000209 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 2026501-1,000203 contacts →

Exact match

“Providing the Ultimate Client and Customer Experience, the CSS Group has the capability of offering opportunities beyond a collections / recoveries law firm into the fields of IT…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 2026n/a184 contacts →

Exact match

“This page is being deactivated.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 2026501-1,000172 contacts →

Exact match

“IntelliBPO is built on relationships first.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchRandburg, South AfricaHQ recorded Nov 5, 2026201-500160 contacts →

Exact match

“iBridge Contact Solutions (Pty) Ltd.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchEthekwini, South AfricaHQ recorded Nov 5, 20261,001-5,000159 contacts →

Exact match

“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchCape Town, South AfricaHQ recorded Nov 5, 202611-50129 contacts →

Exact match

“Customer Care Solutions is a multichannel communication service provider.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchCape Town, South AfricaHQ recorded Nov 5, 2026201-500102 contacts →

Exact match

“At CXI, we’re more than a service provider; we’re your Partners in Progress.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchWynberg, South AfricaHQ recorded Nov 5, 2026201-50091 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchEthekwini, South AfricaHQ recorded Nov 5, 202651-20088 contacts →

Exact match

“Our approach has been specifically designed with operational delivery in mind.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchDurban, South AfricaHQ recorded Nov 5, 2026201-50088 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchDurban, South AfricaHQ recorded Nov 5, 202651-20087 contacts →

Exact match

“We are a specialist independent interaction quality monitoring service based in Durban, South Africa.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchMidrand, South AfricaHQ recorded Nov 5, 202611-5055 contacts →

Exact match

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchMidrand, South AfricaHQ recorded Nov 5, 202651-20049 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchUmhlanga Rocks, South AfricaHQ recorded Nov 5, 2026201-50040 contacts →

Exact match

“We are an Outbound Offshore Contact Centre specialising in sales campaigns.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchPretoria, South AfricaHQ recorded Nov 5, 202611-5035 contacts →

Exact match

“Case Manager provides everything you need to achieve contact center excellence.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchSandton, South AfricaHQ recorded Nov 5, 202651-20030 contacts →

Exact match

“NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 166 contact centers based in South Africa

See the full list, filter by size, metro and specialty, and access 1,496 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact centers based in South Africa at a glance

As of Nov 5, 2026
16.4%Verified-email coverage
55.1Average contacts per company
11-50Median size (employees)
22.3%Largest-city concentration · Cape Town
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
40
11-50
51
51-200
32
201-500
23
501-1,000
10
1,001-5,000
8
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 166 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,496 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact centers are there based in South Africa?

RevenueBase identified 166 company matches for contact centers associated with South Africa as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact centers?

Cape Town leads with 37 company records, followed by Johannesburg (31) and Durban (16).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,496 professional contacts with verified work emails tracked across these 166 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.