Company lists · Data verified August 2026

Top 25 Contact centers based in South Africa

Name: Contact centers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 165 companies tracked

There are 165 contact centers headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 9,899 professional contacts across them, including 1,326 with verified work emails and 104 with mobile numbers. Cape Town is the largest hub.

This list covers contact centers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

165Companies

9,899Contacts tracked

1,326Verified emails

104Mobile numbers

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The 25 largest contact centers based in South Africa

Ranked by team size

Top 25 of 165 contact centers based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
2	Talksure	Umhlanga Durban	501-1,000	717	86
3	Kura CS LTD	Durban Mount Edgecombe	1,001-5,000	599	44
4	Custom Connect	Durban	1,001-5,000	545	85
5	Callforce Outsourcing Specialists	Johannesburg	1,001-5,000	543	6
6	Icontact BPO	Johannesburg	1,001-5,000	514	111
7	Capita South Africa	Cape Town	1,001-5,000	459	74
8	Synergy Contact Centre	Ethekwini	1,001-5,000	434	48
9	UDM International PTY LTD	Cresta	201-500	416	46
10	13ten	Durban	501-1,000	281	1
11	Mango5	Cape Town	201-500	272	58
12	Bespoke International	Durban	5,001-10,000	214	16
13	CSS Credit Solutions Services PTY Limited	Randburg	501-1,000	186	46
14	Smollan Financial Services	Johannesburg	501-1,000	170	52
15	Intellibpo	Johannesburg	501-1,000	162	25
16	Ibridge Contact Solutions PTY LTD	Randburg	51-200	150	44
17	Procera	Ethekwini	1,001-5,000	150	7
18	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
19	CXI	Cape Town	201-500	98	35
20	Connect IQ PTY LTD	Block B	51-200	87	10
21	Call Insight	Natal	51-200	84	10
22	Call LAB BPO	Wynberg	201-500	84	3
23	Ec3 South Africa	Durban	201-500	82	1
24	Tforge	Midrand	51-200	53	28
25	ELS Customer Experience	Johannesburg	201-500	37	11

Showing 25 of 165 contact centers based in South Africa

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Contact centers based in South Africa at a glance

As of Aug 28, 2026

11-50Median size (employees)

Cape TownLargest hub · 35 HQs

104Contacts with mobile numbers

4Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Contact centers by metro

Metro	Companies
Contact centers in Cape Town	35
Contact centers in Johannesburg	31
Contact centers in Durban	17
Contact centers in Randburg	10
Contact centers in Pretoria	6
Contact centers in Ethekwini	5
Contact centers in Midrand	5
Contact centers in Umhlanga Durban	4

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “contact centers”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 4 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many contact centers are there based in South Africa?

There are 165 contact centers headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.

Which city has the most contact centers?

Cape Town leads with 35 headquartered companies, followed by Johannesburg (31) and Durban (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,326 verified decision-maker contacts tracked across these 165 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.