Company lists · Data refreshed September 2026

Top 25 Contact center workforce management companies based in the United Kingdom

Name: Contact center workforce management companies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 104 companies tracked

RevenueBase identified 104 contact center workforce management companies headquartered in the United Kingdom as of September 2026 and tracks 2,313 professional contacts across them, including 475 with verified work emails. London is the largest hub.

This list covers contact center workforce management companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

104Companies

2,313Contacts tracked

475Verified emails

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The 25 largest contact center workforce management companies based in the United Kingdom

Ranked by team size

Top 25 of 104 contact center workforce management companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center workforce management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	EG Solutions	Partial evidence	Dunston, United KingdomHQ checked Sep 27, 2026	51-200	227 contacts →
	Partial evidence “eg solutions is an enterprise workforce optimisation software company, specialising in the back office.” Source: RevenueBase Database · checked Sep 27, 2026
2	Convergys Limited	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	51-200	144 contacts →
	Strong evidence “Convergys is a world-class customer management firm made up of employees working in more than 150 service centers and 31 countries.” Source: RevenueBase Database · checked Sep 27, 2026
3	SONA	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	51-200	142 contacts →
	Strong evidence “Sona is the next-generation workforce management solution for large frontline operators, where consumer grade design is matched by AI-driven decision making.” Source: RevenueBase Database · checked Sep 27, 2026
4	Route 101 LTD	Indirect evidence	Bristol, United KingdomHQ checked Sep 27, 2026	51-200	131 contacts →
	Indirect evidence “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Source: RevenueBase Database · checked Sep 27, 2026
5	ROTA	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	11-50	100 contacts →
	Strong evidence “Rota is a Total Workforce Technology SAAS solution that significantly improves organisations of all sizes workforce management and team engagement across multiple industry sectors.” Source: RevenueBase Database · checked Sep 27, 2026
6	Youpro Contact	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	51-200	90 contacts →
	Indirect evidence “A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…” Source: RevenueBase Database · checked Sep 27, 2026
7	FM Outsource	Indirect evidence	Bury, United KingdomHQ checked Sep 27, 2026	201-500	83 contacts →
	Indirect evidence “We are FM Outsource, a modern customer service outsourcer.” Source: RevenueBase Database · checked Sep 27, 2026
8	Rotageek	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	51-200	47 contacts →
	Strong evidence “Support your people with a leading scheduling and workforce management solution.” Source: RevenueBase Database · checked Sep 27, 2026
9	Orion Call Centre	Indirect evidence	Shadsworth Business Park, United KingdomHQ checked Sep 27, 2026	51-200	41 contacts →
	Indirect evidence “From planning & recruiting to training & delivery, we provide unbeatable outsourcing services that are not only cost effective but surpass the average UK skill set.” Source: RevenueBase Database · checked Sep 27, 2026
10	Premier CX	Indirect evidence	Whitchurch, United KingdomHQ checked Sep 27, 2026	51-200	36 contacts →
	Indirect evidence “Adding the human touch to your tech, with a digital first approach.” Source: RevenueBase Database · checked Sep 27, 2026
11	Qstory	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	11-50	29 contacts →
	Indirect evidence “QStory is a complete WFM platform that eliminates the trade-offs between operational efficiency, customer service, and employee experience.” Source: RevenueBase Database · checked Sep 27, 2026
12	Workplace Systems	Partial evidence	Milton Keynes, United KingdomHQ checked Sep 27, 2026	51-200	29 contacts →
	Partial evidence “Workplace helps consumer-facing businesses enable true workforce flexibility and collaboration, supporting both employee work/life balance and business objectives.” Source: RevenueBase Database · checked Sep 27, 2026
13	Noetica	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	11-50	25 contacts →
	Strong evidence “Noetica are a provider of Customer Interaction Management software for use in contact centres.” Source: RevenueBase Database · checked Sep 27, 2026
14	Shopworks	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	11-50	24 contacts →
	Indirect evidence “We build scheduling software that helps your business run more efficiently and which supports, trains and motivates your staff.” Source: RevenueBase Database · checked Sep 27, 2026
15	HFX Workforce Management	Strong evidence	Letchworth Garden City, United KingdomHQ checked Sep 27, 2026	11-50	24 contacts →
	Strong evidence “HFX has 50+ years' experience in workforce management and over 500 UK customers.” Source: RevenueBase Database · checked Sep 27, 2026
16	Smarttask	Strong evidence	High Wycombe, United KingdomHQ checked Sep 27, 2026	11-50	18 contacts →
	Strong evidence “SmartTask is an advanced and simple to use employee scheduling and mobile workforce management solution that enables companies to better plan and manage their workers, so they are…” Source: RevenueBase Database · checked Sep 27, 2026
17	Five9	Partial evidence	North West, United KingdomHQ checked Sep 27, 2026	1,001-5,000	16 contacts →
	Partial evidence “Contact 07541005959 for any enquiries” Source: RevenueBase Database · checked Sep 27, 2026
18	Kimon Services	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	51-200	16 contacts →
	Partial evidence “Kimon Services provides high-quality outsourced staff across various industries and disciplines, including customer service, data entry, call centres, marketing and sales support…” Source: RevenueBase Database · checked Sep 27, 2026
19	Mitrefinch An Advanced Company	Indirect evidence	York, United KingdomHQ checked Sep 27, 2026	51-200	15 contacts →
	Indirect evidence “Following acquisition, we are now part of the Advanced family.” Source: RevenueBase Database · checked Sep 27, 2026
20	Becloud Solutions	Strong evidence	Bournemouth, United KingdomHQ checked Sep 27, 2026	11-50	12 contacts →
	Strong evidence “BeCloud Solutions is an international company with over 15 years of experience in providing cloud-based services, with a special focus on Cloud Contact Center solutions, CRM/CTI…” Source: RevenueBase Database · checked Sep 27, 2026
21	Alperformance	Strong evidence	Kingston Upon Hull, United KingdomHQ checked Sep 27, 2026	11-50	12 contacts →
	Strong evidence “Decades of experience in Contact center; sales training, CC processes, performance analysis, dialler management, dial strategy.” Source: RevenueBase Database · checked Sep 27, 2026
22	Temployer	Partial evidence	Irlam, United KingdomHQ checked Sep 27, 2026	1-10	10 contacts →
	Partial evidence “Temployer offers an easy to use and efficient tool to manage your flexible workforce and supports you in booking your flexible workforce to unfilled shifts.” Source: RevenueBase Database · checked Sep 27, 2026
23	Selecto Recruitment Solutions	Strong evidence	Sheffield, United KingdomHQ checked Sep 27, 2026	11-50	10 contacts →
	Strong evidence “Dedicated Contact Centre Specialists With over 15 years’ experience in supplying contact centres we understand the needs of the contact centre market better than anyone else in…” Source: RevenueBase Database · checked Sep 27, 2026
24	Surfboard NOW Dialpad WFM	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	11-50	8 contacts →
	Indirect evidence “Meet Surfboard, the home of your customer support strategy.” Source: RevenueBase Database · checked Sep 27, 2026
25	Alaouico	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	1-10	7 contacts →
	Indirect evidence “At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center workforce management companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center workforce management companies.
Partial evidence: Its own public description names part of contact center workforce management companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center workforce management companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 104 contact center workforce management companies based in the United Kingdom

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Contact center workforce management companies based in the United Kingdom at a glance

As of Sep 27, 2026

20.5%Verified-email coverage

22.2Average contacts per company

11-50Median size (employees)

30.8%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 104 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “contact center workforce management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center workforce management companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 475 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center workforce management companies by metro

Contact center workforce management companies in London32

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center workforce management companies are there based in the United Kingdom?

RevenueBase identified 104 contact center workforce management companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

EG Solutions, headquartered in Dunston, tops this list with the largest team on record.

Which city has the most contact center workforce management companies?

London leads with 32 headquartered companies, followed by Glasgow (6) and Sheffield (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 475 verified decision-maker contacts tracked across these 104 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.