Company lists · Data refreshed September 2026

Top 25 Contact center workforce management companies worldwide

RevenueBase identified 2,381 company matches for contact center workforce management companies worldwide as of September 2026 and tracks 112,941 professional contacts across them, including 13,597 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for contact center workforce management companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for contact center workforce management companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
2,381Companies
112,941Contacts tracked
13,597Verified emails
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The 25 largest contact center workforce management companies worldwide

Ranked by team size
Top 25 of 2,381 company matches for contact center workforce management companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchTaboão Da Serra, BrazilHQ recorded Sep 27, 20265,001-10,0003,785 contacts →

Exact match

“Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchKolkata, IndiaHQ recorded Sep 27, 20261,001-5,0003,346 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchDallas, TX, United StatesHQ recorded Sep 27, 20261,001-5,0003,122 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchMadrid, SpainHQ recorded Sep 27, 20261,001-5,0003,037 contacts →

Exact match

“Job & Talent is a world-leading AI-native platform for frontline workforce management.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchBerwyn, PA, United StatesHQ recorded Sep 27, 20265,001-10,0002,774 contacts →

Exact match

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchAkron, OH, United StatesHQ recorded Sep 27, 20261,001-5,0001,764 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchMahwah, NJ, United StatesHQ recorded Sep 27, 20261,001-5,0001,536 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchLondon, United KingdomHQ recorded Sep 27, 20261,001-5,0001,473 contacts →

Exact match

“Senture provides comprehensive contact center service support nationally.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchDurban, South AfricaHQ recorded Sep 27, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchMadrid, SpainHQ recorded Sep 27, 2026n/a1,306 contacts →

Exact match

“At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchTucson, AZ, United StatesHQ recorded Sep 27, 20261,001-5,0001,275 contacts →

Exact match

“BroadPath provides transformational outsourcing and managed services powered by our one-of-a-kind, 100% remote business model.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchJakarta Selatan, IndonesiaHQ recorded Sep 27, 2026501-1,0001,272 contacts →

Exact match

“PT.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchBarueri, BrazilHQ recorded Sep 27, 20261,001-5,0001,234 contacts →

Exact match

“A Parla!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchGuayaquil, EcuadorHQ recorded Sep 27, 20261,001-5,0001,225 contacts →

Exact match

“We deliver tailored Contact Center and Back Office solutions to our strategic partners, leveraging advanced technology and high quality standards to elevate customer experiences…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchHyderabad, IndiaHQ recorded Sep 27, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchCape Town, South AfricaHQ recorded Sep 27, 20261,001-5,0001,071 contacts →

Exact match

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchDuluth, GA, United StatesHQ recorded Sep 27, 2026201-5001,002 contacts →

Exact match

“Opportunities.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchPlano, TX, United StatesHQ recorded Sep 27, 2026501-1,000991 contacts →

Exact match

“For 35 years, TCP Software has helped organizations engage their people by providing flexible workforce management solutions and mobile timekeeping.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchGennevilliers Cedex, FranceHQ recorded Sep 27, 202610001+978 contacts →

Exact match

“Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchCary, NC, United StatesHQ recorded Sep 27, 20265,001-10,000884 contacts →

Exact match

“SASR Workforce Solutions is a Cary, NC-based leader in workforce management within the retail, grocery, convenience store, and fulfillment center industries.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchHorsham, PA, United StatesHQ recorded Sep 27, 2026501-1,000883 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchOrmoc City, PhilippinesHQ recorded Sep 27, 20261,001-5,000867 contacts →

Exact match

“Virtual Staffing Solutions (VSS), a Waterstone Company We are not a recruiting firm or placement agency.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchPortland, ME, United StatesHQ recorded Sep 27, 2026201-500865 contacts →

Exact match

“NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchRoy, UT, United StatesHQ recorded Sep 27, 20261,001-5,000792 contacts →

Exact match

“Focus was founded in 1995.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 2,381 contact center workforce management companies worldwide

See the full list, filter by size, metro and specialty, and access 13,597 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center workforce management companies worldwide at a glance

As of Sep 27, 2026
12.0%Verified-email coverage
47.4Average contacts per company
11-50Median size (employees)
1.5%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
570
11-50
736
51-200
580
201-500
213
501-1,000
124
1,001-5,000
126
5,001-10,000
15
10001+
12

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for contact center workforce management companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “contact center workforce management companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 13,597 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center workforce management companies by location

15 lists · largest first

Every Contact center workforce management companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center workforce management companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center workforce management companies are there worldwide?

RevenueBase identified 2,381 company matches for contact center workforce management companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sercom tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center workforce management companies?

The United States leads with 546 companies, followed by India (107) and the United Kingdom (104). Every contact center workforce management companies list by country and city is linked on this page.

Which city has the most contact center workforce management companies?

London leads with 35 company records, followed by Madrid (17) and Santiago (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 13,597 professional contacts with verified work emails tracked across these 2,381 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.