Company lists · Data refreshed September 2026

Top 23 Contact center workforce management companies based in Germany

RevenueBase identified 48 contact center workforce management companies headquartered in Germany as of September 2026 and tracks 1,923 professional contacts across them, including 758 with verified work emails. Berlin is the largest hub.

This list covers contact center workforce management companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
48Companies
1,923Contacts tracked
758Verified emails
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The 23 largest contact center workforce management companies based in Germany

Ranked by team size
Top 23 of 48 contact center workforce management companies based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center workforce management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMunich, GermanyHQ checked Sep 27, 2026501-1,000736 contacts →

Indirect evidence

“At ATOSS we are shaping working environments to the benefit of companies, employees and society.”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceBerlin, GermanyHQ checked Sep 27, 20261,001-5,000257 contacts →

Strong evidence

“DCS Communication Center, your "Global Partner" in costumer management business process outsourcing since 1995.”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceDüsseldorf, GermanyHQ checked Sep 27, 202651-200139 contacts →

Strong evidence

“Peopleware is an AI-native workforce management (WFM) suite, trusted by over users in 30+ countries.”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceKöln, GermanyHQ checked Sep 27, 20261,001-5,00079 contacts →

Strong evidence

“Mit etwa 2.500 Mitarbeiter:innen an 11 nationalen und 3 Nearshore-Standorten sind wir ein europaweit agierender Contact Center-Spezialist, vor allem in den Bereichen…”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceIlmenau, GermanyHQ checked Sep 27, 202651-20064 contacts →

Indirect evidence

“As of 03.01.2023 plano is operating as plano solutions gmbh and complements with the WFM solution plano the product portfolio of Interflex.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceKarlsruhe, GermanyHQ checked Sep 27, 202651-20054 contacts →

Indirect evidence

“Mit Nesto gestalten wir die digitale Zukunft der Personalplanung.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceBerlin, GermanyHQ checked Sep 27, 202611-5035 contacts →

Strong evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5023 contacts →

Partial evidence

“Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceEssen, GermanyHQ checked Sep 27, 202611-5016 contacts →

Strong evidence

“Die RUF Beratung ist ein Beratungsunternehmen rund um Kundenservice und Contact Center.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceBerlin, GermanyHQ checked Sep 27, 202611-5013 contacts →

Strong evidence

“POLYPOINT entwickelt Software und Services für smart Workforce Management im Gesundheitswesen.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceFrankfurt, GermanyHQ checked Sep 27, 20261-1010 contacts →

Strong evidence

“International Consulting, Software Solutions and Interim Management in the area of Workforce Management”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceDüsseldorf, GermanyHQ checked Sep 27, 202611-509 contacts →

Indirect evidence

“Our mission is to help organisations control and improve performance by optimising resources.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceHeilbronn, GermanyHQ checked Sep 27, 2026201-5009 contacts →

Strong evidence

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceMünchen, GermanyHQ checked Sep 27, 20261-108 contacts →

Strong evidence

“Intelligentes Workforce Management made in Germany: QPlaner revolutioniert die Personaleinsatzplanung mit smarter KI-Technologie und bietet moderne & umfangreiche Zeitwirtschaft…”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceGütersloh, GermanyHQ checked Sep 27, 202611-507 contacts →

Indirect evidence

“Sie möchten HR-Prozesse automatisieren?”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceDusseldorf, GermanyHQ checked Sep 27, 202651-2006 contacts →

Strong evidence

“Founded in 1995, InVision is a technology company and a pioneer specializing in workforce management (WFM).”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202611-506 contacts →

Indirect evidence

“Wir bieten Ihnen auf Ihre Bedürfnisse zugeschnittene Personaleinsatzplanungssoftware an, mit der sich forecastbasierte Mitarbeitereinsatzpläne vollautomatisch erstellen lassen.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceBruchsal, GermanyHQ checked Sep 27, 202611-506 contacts →

Partial evidence

“opti-serv ist eine Unternehmensberatung mit Schwerpunkt auf Call Center und Kundenservice.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceMoers, GermanyHQ checked Sep 27, 20261-103 contacts →

Indirect evidence

“Seit 20 Jahren arbeiten wir daran, Ziele und Wünsche unserer Kunden im Umgang mit WFO-Systemen umzusetzen.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceHildesheim, GermanyHQ checked Sep 27, 202611-503 contacts →

Indirect evidence

“Du möchtest keine unnötige Zeit mit komplizierter Dienstplanung verschwenden?”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202611-502 contacts →

Indirect evidence

“op like operations and cyc like cycle WFM with a process-oriented structure and a lot of operational experience.”

Source: RevenueBase Database · checked Sep 27, 2026
22Strong evidenceDusseldorf, GermanyHQ checked Sep 27, 202651-2001 contacts →

Strong evidence

“Dyflexis ist das Workforce-Management-System für optimale Personalbesetzung, fehlerfreie Zeit- und Anwesenheitserfassung sowie übersichtliche Auswertungsberichte.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceRoetgen, GermanyHQ checked Sep 27, 20261-101 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026

Showing 23 of 48 contact center workforce management companies based in Germany

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Contact center workforce management companies based in Germany at a glance

As of Sep 27, 2026
39.4%Verified-email coverage
40.1Average contacts per company
11-50Median size (employees)
22.9%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
15
11-50
18
51-200
6
201-500
3
501-1,000
4
1,001-5,000
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 48 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “contact center workforce management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center workforce management companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 758 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center workforce management companies are there based in Germany?

RevenueBase identified 48 contact center workforce management companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Atoss Software SE, headquartered in Germany, tops this list with the largest team on record.

Which city has the most contact center workforce management companies?

Berlin leads with 11 headquartered companies, followed by Hamburg (5) and Dusseldorf (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 758 verified decision-maker contacts tracked across these 48 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.