Company lists · Data verified August 2026

Top 25 Contact center platform providers based in South Africa

Name: Contact center platform providers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 64 companies tracked

There are 64 contact center platform providers headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 3,336 professional contacts across them, including 689 with verified work emails and 38 with mobile numbers. Johannesburg is the largest hub.

This list covers contact center platform providers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

64Companies

3,336Contacts tracked

689Verified emails

38Mobile numbers

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The 25 largest contact center platform providers based in South Africa

Ranked by team size

Top 25 of 64 contact center platform providers based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
2	Capita South Africa	Cape Town	1,001-5,000	459	74
3	Bespoke International	Durban	5,001-10,000	214	16
4	Telviva	Johannesburg	51-200	102	75
5	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
6	Call LAB BPO	Wynberg	201-500	84	3
7	Ec3 South Africa	Durban	201-500	82	1
8	Tforge	Midrand	51-200	53	28
9	Smartz Solutions	Bryanston	51-200	50	31
10	Carecall Retail & Distribution Services	Midrand	11-50	50	5
11	Tegsoft	Randburg	11-50	38	20
12	Zailab	Pinelands	51-200	35	1
13	Modata	Johannesburg	11-50	26	19
14	Connect WAS Pivotal Data	Midrand	51-200	26	16
15	Taskflow	Pretoria	51-200	21	14
16	Datavoice	Stellenbosch	11-50	20	12
17	YMS Contact Centre	Durban	201-500	16	1
18	Ocular Technologies	Sandton	11-50	14	6
19	Scopserv Integrated Services	Fourways	11-50	12	9
20	Safricloud	Ethekwini	11-50	12	8
21	Grandcom	Cape Town	11-50	11	5
22	Umbono Cloud Services	Pretoria	11-50	10	6
23	Coligo Group	Johannesburg	11-50	7	3
24	Nimbusgroupglobal	Johannesburg	11-50	5	2
25	Qualityconnect	Johannesburg	11-50	3	2

Showing 25 of 64 contact center platform providers based in South Africa

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Contact center platform providers based in South Africa at a glance

As of Aug 28, 2026

11-50Median size (employees)

JohannesburgLargest hub · 14 HQs

38Contacts with mobile numbers

0Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Contact center platform providers by metro

Metro	Companies
Contact center platform providers in Johannesburg	14
Contact center platform providers in Durban	10
Contact center platform providers in Cape Town	9
Contact center platform providers in Midrand	5
Contact center platform providers in Pretoria	4
Contact center platform providers in Fourways	2
Contact center platform providers in Umhlanga Durban	2
Contact center platform providers in Mount Edgecombe	2

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “contact center platform providers”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 0 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many contact center platform providers are there based in South Africa?

There are 64 contact center platform providers headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.

Which city has the most contact center platform providers?

Johannesburg leads with 14 headquartered companies, followed by Durban (10) and Cape Town (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 689 verified decision-maker contacts tracked across these 64 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.