Company lists · Data refreshed September 2026

Top 25 Contact center platform providers based in Germany

Name: Contact center platform providers based in Germany
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 99 companies tracked

RevenueBase identified 99 contact center platform providers headquartered in Germany as of September 2026 and tracks 3,695 professional contacts across them, including 1,272 with verified work emails and 291 with mobile numbers. Berlin is the largest hub.

This list covers contact center platform providers headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

99Companies

3,695Contacts tracked

1,272Verified emails

291Mobile numbers

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest contact center platform providers based in Germany

Ranked by team size

Top 25 of 99 contact center platform providers based in Germany, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center platform providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Aircall	Partial evidence	Berlin, Germany	501-1,000	807 contacts →
	Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 1, 2026
2	SAP Customer Experience	Indirect evidence	Walldorf, Germany	10001+	695 contacts →
	Indirect evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 1, 2026
3	Content Guru	Indirect evidence	Gilching, Germany	501-1,000	421 contacts →
	Indirect evidence “Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’.” Source: RevenueBase Database · checked Sep 1, 2026
4	Kikxxl Gmbh	Indirect evidence	Dortmund, Germany	1,001-5,000	294 contacts →
	Indirect evidence “KIKXXL wurde von Andreas Kremer gegründet.” Source: RevenueBase Database · checked Sep 1, 2026
5	VIER	Indirect evidence	Karlsruhe, Germany	201-500	150 contacts →
	Indirect evidence “VIER rethinks customer dialogue and communication.” Source: RevenueBase Database · checked Sep 1, 2026
6	Exciting AG	Indirect evidence	Neu-Isenburg, Germany	201-500	89 contacts →
	Indirect evidence “Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert.” Source: RevenueBase Database · checked Sep 1, 2026
7	Tricontes360	Strong evidence	Koln, Germany	1,001-5,000	79 contacts →
	Strong evidence “Mit etwa 2.500 Mitarbeiter:innen an 11 nationalen und 3 Nearshore-Standorten sind wir ein europaweit agierender Contact Center-Spezialist, vor allem in den Bereichen…” Source: RevenueBase Database · checked Sep 1, 2026
8	Enreach DE	Strong evidence	Bochum, Germany	1,001-5,000	76 contacts →
	Strong evidence “Enreach ist ein europaweit führender Anbieter von Unified-Communications- und Cloud-Contact-Center-Lösungen.” Source: RevenueBase Database · checked Sep 1, 2026
9	Cho-Time Gmbh	Indirect evidence	Monchengladbach, Germany	501-1,000	75 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026
10	Synthflow AI	Partial evidence	Berlin, Germany	51-200	68 contacts →
	Partial evidence “Synthflow AI is an omnichannel conversational AI platform for enterprise.” Source: RevenueBase Database · checked Sep 1, 2026
11	IP Dynamics Gmbh	Indirect evidence	Leinfelden-Echterdingen, Germany	51-200	68 contacts →
	Indirect evidence “Kundenservice ist viel mehr als nur Anfragen zu bearbeiten – er ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Source: RevenueBase Database · checked Sep 1, 2026
12	Ringcentral Engage Digital	Indirect evidence	Munchen, Germany	51-200	63 contacts →
	Indirect evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 1, 2026
13	Dtms Gmbh	Strong evidence	Hamburg, Germany	51-200	45 contacts →
	Strong evidence “dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.” Source: RevenueBase Database · checked Sep 1, 2026
14	Teleteam Call-Center UND Service Gmbh	Partial evidence	Oldenburg Oldb., Germany	201-500	38 contacts →
	Partial evidence “Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.” Source: RevenueBase Database · checked Sep 1, 2026
15	Babelforce	Strong evidence	Berlin, Germany	11-50	36 contacts →
	Strong evidence “babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.” Source: RevenueBase Database · checked Sep 1, 2026
16	CCT Solutions	Indirect evidence	Langenfeld, Germany	51-200	36 contacts →
	Indirect evidence “CCT is leading the way in Multi-Experience customer engagement solutions.” Source: RevenueBase Database · checked Sep 1, 2026
17	Sncom Gmbh	Indirect evidence	Ahlen, Germany	51-200	29 contacts →
	Indirect evidence “Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.” Source: RevenueBase Database · checked Sep 1, 2026
18	Deliberate Gmbh	Strong evidence	Boblingen, Germany	11-50	27 contacts →
	Strong evidence “We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
19	Dialog-Factory Gmbh	Indirect evidence	Augsburg, Germany	201-500	24 contacts →
	Indirect evidence “Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.” Source: RevenueBase Database · checked Sep 1, 2026
20	CMX Remote Gmbh	Partial evidence	Berlin, Germany	11-50	21 contacts →
	Partial evidence “Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…” Source: RevenueBase Database · checked Sep 1, 2026
21	Atip Gmbh	Indirect evidence	Frankfurt, Germany	11-50	19 contacts →
	Indirect evidence “atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.” Source: RevenueBase Database · checked Sep 1, 2026
22	For The Digital Future Of Customer Service	Strong evidence	Frankfurt Am Main, Germany	11-50	17 contacts →
	Strong evidence “Wir unterstützen Unternehmen mit herausragenden Leistungen bei der Auswahl, Einführung und Optimierung ihrer Contact-Center-Technologien.” Source: RevenueBase Database · checked Sep 1, 2026
23	enneo.ai	Strong evidence	Berlin, Germany	11-50	17 contacts →
	Strong evidence “Enneo offers a next generation contact center solution that transforms the interaction between agents and customers through AI.” Source: RevenueBase Database · checked Sep 1, 2026
24	RUF Beratung Gmbh	Strong evidence	Essen, Germany	11-50	16 contacts →
	Strong evidence “Die RUF Beratung ist ein Beratungsunternehmen rund um Kundenservice und Contact Center.” Source: RevenueBase Database · checked Sep 1, 2026
25	Linkthat Youcon Gmbh	Indirect evidence	Munchen, Germany	51-200	15 contacts →
	Indirect evidence “LinkThat - a trademark of YouCon GmbH We make processes and communication more efficient by understanding them holistically.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center platform providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center platform providers.
Partial evidence: Its own public description names part of contact center platform providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center platform providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 99 contact center platform providers based in Germany

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,272 reachable decision-makers.

Free signup · no credit card

View the full list →

Contact center platform providers based in Germany at a glance

As of Sep 1, 2026

34.4%Verified-email coverage

7.9%Mobile-number coverage

37.3Average contacts per company

11-50Median size (employees)

12.1%Largest-city concentration · Berlin

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center platform providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Germany whose own description of what they do matches “contact center platform providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center platform providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center platform providers, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,272 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center platform providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center platform providers are there based in Germany?

RevenueBase identified 99 contact center platform providers headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Aircall, headquartered in Berlin, tops this list with the largest team on record.

Which city has the most contact center platform providers?

Berlin leads with 12 headquartered companies, followed by Munchen (7) and Hamburg (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,272 verified decision-maker contacts tracked across these 99 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 99 contact center platform providers based in Germany. Start with a free account, no credit card.

Download this list →

Related lists

Contact center platform providers by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.