Company lists · Data refreshed September 2026

Top 25 Contact center platform providers based in Canada

RevenueBase identified 126 contact center platform providers headquartered in Canada as of September 2026 and tracks 5,370 professional contacts across them, including 769 with verified work emails and 324 with mobile numbers. Toronto is the largest hub.

This list covers contact center platform providers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
126Companies
5,370Contacts tracked
769Verified emails
324Mobile numbers
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The 25 largest contact center platform providers based in Canada

Ranked by team size
Top 25 of 126 contact center platform providers based in Canada, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center platform providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceTrois-Rivieres, QC, Canada501-1,000584 contacts →

Strong evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceBridgewater, NS, Canada1,001-5,000434 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceHalifax, NS, Canada501-1,000370 contacts →

Strong evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 1, 2026
4Strong evidenceMontreal, QC, Canada501-1,000302 contacts →

Strong evidence

“Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial…”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceMontreal, QC, Canada201-500244 contacts →

Partial evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceToronto, ON, Canada501-1,000206 contacts →

Indirect evidence

“Incorporated in Ontario, Canada, Zedd Customer Solutions Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
7Strong evidenceToronto, ON, Canada201-500201 contacts →

Strong evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceSydney, NS, Canada1,001-5,000185 contacts →

Partial evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 1, 2026
9Strong evidenceMarkham, ON, Canada51-200100 contacts →

Strong evidence

“ComputerTalk's ice is a native Microsoft Teams contact center solution.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceWoodbridge, ON, Canada51-20084 contacts →

Strong evidence

“Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceCalgary, AB, Canada201-50078 contacts →

Strong evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceMontreal, Canada51-20073 contacts →

Strong evidence

“SOFTEL is a global technology solutions provider specializing in enterprise communications, contact center transformation, and AI-driven customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceVancouver, BC, Canada51-20071 contacts →

Partial evidence

“Readymode is a cloud-based, outbound customer engagement platform built for sales teams.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceToronto, ON, Canada51-20065 contacts →

Indirect evidence

“At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceRichmond Hill, ON, Canada51-20062 contacts →

Indirect evidence

“Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceCalgary, AB, Canada201-50057 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceOttawa, ON, Canada51-20054 contacts →

Partial evidence

“net2phone is a business communication solutions provider focused on optimizing customer experiences through AI-powered platforms.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceFredericton, NB, Canada51-20047 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceOakville, ON, Canada51-20047 contacts →

Indirect evidence

“SpeechLogix Technologies has been the leading provider of cloud telephony and voice solutions since 2016.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceLaval, QC, Canada51-20037 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceCalgary, AB, Canada11-5035 contacts →

Indirect evidence

“You are committed to creating exceptional customer experiences, with the right technology by your side.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceOshawa, ON, Canada11-5029 contacts →

Indirect evidence

“Resource Software International Ltd.(RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities…”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceMontreal, QC, Canada11-5026 contacts →

Strong evidence

“Established in 2003 Paxyl is a leading specialist in multimedia contact center solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceQuebec, Canada11-5024 contacts →

Strong evidence

“Aheeva – The Most Flexible Contact Center Solution Aheeva delivers the ultimate flexibility in contact center solutions, ensuring businesses can adapt and scale with ease.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceWinnipeg, Canada51-20023 contacts →

Strong evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 126 contact center platform providers based in Canada

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Contact center platform providers based in Canada at a glance

As of Sep 1, 2026
14.3%Verified-email coverage
6.0%Mobile-number coverage
42.6Average contacts per company
11-50Median size (employees)
21.4%Largest-city concentration · Toronto
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
26
11-50
44
51-200
35
201-500
7
501-1,000
7
1,001-5,000
6
10001+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center platform providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “contact center platform providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center platform providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center platform providers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 769 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center platform providers by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center platform providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center platform providers are there based in Canada?

RevenueBase identified 126 contact center platform providers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Trois-Rivieres, tops this list with the largest team on record.

Which city has the most contact center platform providers?

Toronto leads with 27 headquartered companies, followed by Montreal (19) and Calgary (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 769 verified decision-maker contacts tracked across these 126 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.