Company lists · Data refreshed September 2026
Top 25 Contact center optimization software companies based in France
RevenueBase identified 78 contact center optimization software companies headquartered in France as of September 2026 and tracks 3,489 professional contacts across them, including 484 with verified work emails. Paris is the largest hub.
This list covers contact center optimization software companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center optimization software companies based in France
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 395 contacts → | ||||
Strong evidence “Tersea est le premier opérateur de centre de contact qui propose une solution originale et innovante et qui met tout son savoir faire à disposition de ses clients.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 232 contacts → | ||||
Indirect evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 179 contacts → | ||||
Partial evidence “EVEN MEDIA INTERACTIVE is a computer software company based out of 12 BOULEVARD D ATHENES, MARSEILLE, France.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 168 contacts → | ||||
Indirect evidence “Faire de la relation client un levier majeur de valorisation de votre marque.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 67 contacts → | ||||
Partial evidence “Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 54 contacts → | ||||
Indirect evidence “ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 46 contacts → | ||||
Indirect evidence “Kiamo captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 42 contacts → | ||||
Indirect evidence “Citizen Call accompagne les entreprises de service dans leur développement commercial, l’amélioration de leur expérience client et la connaissance de leurs marchés.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 40 contacts → | ||||
Indirect evidence “Editeur et intégrateur de logiciels spécifiques, FACYLE S.A.S.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 35 contacts → | ||||
Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 29 contacts → | ||||
Indirect evidence “Bienvenue dans l’ère de la "SMART CX": à l’heure où chaque interaction compte, nous aidons les entreprises à allier intelligemment expertise humaine et technologie.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 27 contacts → | ||||
Strong evidence “ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 25 contacts → | ||||
Indirect evidence “Welcome to Ino Global - Redefining Business Communication Worldwide At Ino Global, we are at the forefront of transforming the way businesses communicate.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 20 contacts → | ||||
Indirect evidence “EXOS est un éditeur de solutions informatiques, spécialisé dans l’interopérabilité de process métiers, notamment les solutions de CTI (Couplage Téléphonie Informatique) avec tous…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 19 contacts → | ||||
Indirect evidence “Éditeur français de logiciels SaaS, Dexem aide les entreprises à moderniser la gestion de leurs appels et créer des liens pérennes avec leurs clients par téléphone.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 17 contacts → | ||||
Indirect evidence “Secteur : High Tech - Editeurs logiciels TLM Com est un éditeur de logiciels qui conçoit et développe des solutions pour l’amélioration de la gestion vocale de la relation client.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 16 contacts → | ||||
Strong evidence “Notre mission ContactMedia est un centre de relation client omnicanale qui aide les entreprises à : • mieux gérer leurs contacts entrants, • développer leur activité commerciale…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 16 contacts → | ||||
Strong evidence “Nous vous accompagnons dans vos projets de centre de contacts.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 14 contacts → | ||||
Partial evidence “Editeur de logiciels et CRM pour les centres d'appels, fournisseur de terminaison de téléphonie VoIP.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 12 contacts → | ||||
Indirect evidence “Automatisez l’expérience client conversationnelle à grande échelle.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 12 contacts → | ||||
Indirect evidence “AI productivity tools to manage incoming requests.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 8 contacts → | ||||
Partial evidence “Founded in 2005, SafeScore is the leading French software publisher for the digitization of services in Europe.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 8 contacts → | ||||
Indirect evidence “La relation client évolue.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 7 contacts → | ||||
Strong evidence “At Heedify, we elevate customer service by seamlessly integrating our advanced Attendant Console and Contact Centre solutions within Microsoft Teams.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 7 contacts → | ||||
Partial evidence “Believe Corporate, c’est : 🟩 Service consommateurs externalisé différent 🟦 Centre d’appels sortants personnalisés Avec pour toutes nos activités et pour nos clients une triple…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center optimization software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center optimization software companies.
- Partial evidence
- Its own public description names part of contact center optimization software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center optimization software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 78 contact center optimization software companies based in France
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Contact center optimization software companies based in France at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 78 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center optimization software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in France whose own description of what they do matches “contact center optimization software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center optimization software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center optimization software companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 484 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center optimization software companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center optimization software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center optimization software companies are there based in France?
RevenueBase identified 78 contact center optimization software companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Tersea, headquartered in Paris, tops this list with the largest team on record.
Which city has the most contact center optimization software companies?
Paris leads with 29 headquartered companies, followed by Lyon (4) and Amiens (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 484 verified decision-maker contacts tracked across these 78 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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