Company lists · Data refreshed September 2026

Top 25 Contact center optimization software companies based in Australia

RevenueBase identified 59 company matches for contact center optimization software companies associated with Australia as of September 2026 and tracks 727 professional contacts across them, including 201 with verified work emails. Melbourne is the largest hub.

This list covers company matches for contact center optimization software companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
59Companies
727Contacts tracked
201Verified emails
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The 25 largest contact center optimization software companies based in Australia

Ranked by team size
Top 25 of 59 company matches for contact center optimization software companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5086 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchNorth Sydney, AustraliaHQ recorded Sep 27, 202651-20050 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchChatswood, AustraliaHQ recorded Sep 27, 202651-20041 contacts →

Exact match

“Call Design specialises in providing software solutions, support and advice, particularly in the area of Workforce Optimisation, to organisations around the world.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchSt Leonards, AustraliaHQ recorded Sep 27, 202611-5018 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5018 contacts →

Exact match

“Your teams already work in Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMulgrave, AustraliaHQ recorded Sep 27, 202651-20018 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchRobina, AustraliaHQ recorded Sep 27, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchChatswood, AustraliaHQ recorded Sep 27, 202611-5013 contacts →

Exact match

“Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchVarsity Lakes, AustraliaHQ recorded Sep 27, 202611-5013 contacts →

Exact match

“LocalCom is an Australian owned business (Australia's all in one Telco platform), with a vision of bringing professional, cost effective cloud based call center, VoIP and Data…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5012 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSouth Yarra, AustraliaHQ recorded Sep 27, 202611-5012 contacts →

Exact match

“Welcome to the future of CX.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“Positive Life Group is your trusted partner in lead generation and sales.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchDocklands, AustraliaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“Inspired to make customer service better!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-508 contacts →

Exact match

“VoiceFoundry, a TTEC Digital Company, specialises in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses develop a…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Sep 27, 202651-2007 contacts →

Exact match

“Channel UC is a specialist Unified Communication, Contact Centre and UC analytics software solutions enabler.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchSydney, AustraliaHQ recorded Sep 27, 20261-107 contacts →

Exact match

“TCX Consult acknowledges the swift adoption of cutting-edge and emerging technologies, coupled with the broadening of digital access, as pivotal forces reshaping the contact…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchCaringbah, AustraliaHQ recorded Sep 27, 20261-105 contacts →

Exact match

“A fast-growing consultancy specialising in enriching and optimising Contact Centre and Digital operations, with 3 core focuses: • Go To Market Advisory • Program Mobilisation &…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchEagle Farm, AustraliaHQ recorded Sep 27, 202611-504 contacts →

Exact match

“Advisory: Elevating Customer Experience, Contact Centre Operational Excellence, and Leadership Capabilities.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-104 contacts →

Exact match

“Every call, support ticket, and check in contains signals for accelerating growth.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-104 contacts →

Exact match

“Lexcen's intuitive visualizations save you time, boost margins, improve CX & give you a competitive edge to win more business with unmatched capabilities Unlike standard platform…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchLoganholme, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“We provide enterprise grade products and services, at a Small business price point, backed by premium, local support.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchSydney, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“Athena helps contact centres elevate performance by putting workforce planning at the heart of operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 59 contact center optimization software companies based in Australia

See the full list, filter by size, metro and specialty, and access 201 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center optimization software companies based in Australia at a glance

As of Sep 27, 2026
27.6%Verified-email coverage
12.3Average contacts per company
11-50Median size (employees)
28.8%Largest-city concentration · Melbourne
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
21
11-50
30
51-200
6
501-1,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 59 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “contact center optimization software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 201 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center optimization software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center optimization software companies are there based in Australia?

RevenueBase identified 59 company matches for contact center optimization software companies associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Premier Contact Point PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center optimization software companies?

Melbourne leads with 17 company records, followed by Sydney (15) and Brisbane (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 201 professional contacts with verified work emails tracked across these 59 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.