Company lists · Data refreshed September 2026
Top 22 Call centers based in South Africa
Use this directory to identify 77 call centers based in South Africa, with 5,758 listed contacts and 846 listed email addresses. The directory was last updated in September 2026; Cape Town is the single most-represented city among the companies on the list.
Call centers handle inbound and outbound phone interactions for clients, including customer service, sales, technical support, appointment setting, and other business communications. This list covers companies that provide call center services directly to businesses or organizations, including inbound, outbound, customer service, sales, support, and appointment-setting operations. Ranked by team size, largest first. Data current as of September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 22 largest call centers based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,453 contacts → | ||||
Indirect evidence “One voice – let us be your voice.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,071 contacts → | ||||
Indirect evidence “We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 718 contacts → | ||||
Indirect evidence “Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 451 contacts → | ||||
Indirect evidence “Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 434 contacts → | ||||
Indirect evidence “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 288 contacts → | ||||
Indirect evidence “13TEN, powered by Response BPO.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 173 contacts → | ||||
Indirect evidence “We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 99 contacts → | ||||
Indirect evidence “At CXI, we’re more than a service provider; we’re your Partners in Progress.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 82 contacts → | ||||
Partial evidence “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 50 contacts → | ||||
Partial evidence “CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 29 contacts → | ||||
Indirect evidence “NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 16 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 16 contacts → | ||||
Indirect evidence “Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 15 contacts → | ||||
Indirect evidence “SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 14 contacts → | ||||
Partial evidence “Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 14 contacts → | ||||
Indirect evidence “ABOUT US We offer strategic services that provides our clients with optimal channels to communicate personally with their end customers.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 13 contacts → | ||||
Partial evidence “Real Receptionist offers call answering and transferring services to businesses across South Africa, allowing companies to focus on getting work done while we cater to their…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 12 contacts → | ||||
Partial evidence “Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 7 contacts → | ||||
Strong evidence “We help call centers fix broken connectivity, reduce VoIP burn, and boost sales.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 5 contacts → | ||||
Strong evidence “Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 21 | 3 contacts → | ||||
Partial evidence “Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3 contacts → | ||||
Indirect evidence “BCC Telemarketing was founded with two overriding objectives in mind.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names call centers.
- Partial evidence
- Its own public description names part of call centers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name call centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 22 of 77 call centers based in South Africa
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Call centers based in South Africa at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 77 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in South Africa whose own description of what they do matches “call centers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 846 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
How many call centers are listed based in South Africa?
77 call centers are listed based in South Africa, with 5,758 contacts and 846 email addresses provided.
Which city has the most call centers in this list?
Cape Town is the single most-represented city among the companies on the list.
How can I contact call centers in this directory?
The directory includes 5,758 listed contacts and 846 listed email addresses for the call centers included.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.