Company lists · Data refreshed September 2026

Top 22 Call centers based in South Africa

Use this directory to identify 77 call centers based in South Africa, with 5,758 listed contacts and 846 listed email addresses. The directory was last updated in September 2026; Cape Town is the single most-represented city among the companies on the list.

Call centers handle inbound and outbound phone interactions for clients, including customer service, sales, technical support, appointment setting, and other business communications. This list covers companies that provide call center services directly to businesses or organizations, including inbound, outbound, customer service, sales, support, and appointment-setting operations. Ranked by team size, largest first. Data current as of September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
77Companies
5,758Contacts tracked
846Verified emails
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The 22 largest call centers based in South Africa

Ranked by team size
Top 22 of 77 call centers based in South Africa, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceDurban, South AfricaHQ checked Sep 14, 20261,001-5,0001,453 contacts →

Indirect evidence

“One voice – let us be your voice.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceCape Town, South AfricaHQ checked Sep 14, 20261,001-5,0001,071 contacts →

Indirect evidence

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceDurban, South AfricaHQ checked Sep 14, 2026501-1,000718 contacts →

Indirect evidence

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceCape Town, South AfricaHQ checked Sep 14, 20261,001-5,000451 contacts →

Indirect evidence

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceEthekwini, South AfricaHQ checked Sep 14, 20261,001-5,000434 contacts →

Indirect evidence

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceDurban, South AfricaHQ checked Sep 14, 2026501-1,000288 contacts →

Indirect evidence

“13TEN, powered by Response BPO.”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceJohannesburg, South AfricaHQ checked Sep 14, 2026501-1,000173 contacts →

Indirect evidence

“We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceCape Town, South AfricaHQ checked Sep 14, 2026201-50099 contacts →

Indirect evidence

“At CXI, we’re more than a service provider; we’re your Partners in Progress.”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidenceDurban, South AfricaHQ checked Sep 14, 2026201-50082 contacts →

Partial evidence

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceMidrand, South AfricaHQ checked Sep 14, 202611-5050 contacts →

Partial evidence

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceSandton, South AfricaHQ checked Sep 14, 202651-20029 contacts →

Indirect evidence

“NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceDurban, South AfricaHQ checked Sep 14, 202651-20016 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidenceDurban, South AfricaHQ checked Sep 14, 2026201-50016 contacts →

Indirect evidence

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceCape Town, South AfricaHQ checked Sep 14, 2026201-50015 contacts →

Indirect evidence

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceNelson Mandela Bay, South AfricaHQ checked Sep 14, 202611-5014 contacts →

Partial evidence

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceDurban, South AfricaHQ checked Sep 14, 202651-20014 contacts →

Indirect evidence

“ABOUT US We offer strategic services that provides our clients with optimal channels to communicate personally with their end customers.”

Source: RevenueBase Database · checked Sep 14, 2026
17Partial evidenceCape Town, South AfricaHQ checked Sep 14, 202611-5013 contacts →

Partial evidence

“Real Receptionist offers call answering and transferring services to businesses across South Africa, allowing companies to focus on getting work done while we cater to their…”

Source: RevenueBase Database · checked Sep 14, 2026
18Partial evidenceDurban, South AfricaHQ checked Sep 14, 202651-20012 contacts →

Partial evidence

“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…”

Source: RevenueBase Database · checked Sep 14, 2026
19Strong evidenceCape Town, South AfricaHQ checked Sep 14, 20261-107 contacts →

Strong evidence

“We help call centers fix broken connectivity, reduce VoIP burn, and boost sales.”

Source: RevenueBase Database · checked Sep 14, 2026
20Strong evidenceMidrand, South AfricaHQ checked Sep 14, 202611-505 contacts →

Strong evidence

Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Source: RevenueBase Database · checked Sep 14, 2026
21Partial evidenceDurban, South AfricaHQ checked Sep 14, 202611-503 contacts →

Partial evidence

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Source: RevenueBase Database · checked Sep 14, 2026
22Indirect evidenceUmhlanga, South AfricaHQ checked Sep 14, 2026201-5003 contacts →

Indirect evidence

“BCC Telemarketing was founded with two overriding objectives in mind.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 22 of 77 call centers based in South Africa

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 846 reachable decision-makers.

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Call centers based in South Africa at a glance

As of Sep 14, 2026
14.7%Verified-email coverage
74.8Average contacts per company
51-200Median size (employees)
23.4%Largest-city concentration · Cape Town
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
14
11-50
21
51-200
16
201-500
14
501-1,000
7
1,001-5,000
5

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 77 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 846 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many call centers are listed based in South Africa?

77 call centers are listed based in South Africa, with 5,758 contacts and 846 email addresses provided.

Which city has the most call centers in this list?

Cape Town is the single most-represented city among the companies on the list.

How can I contact call centers in this directory?

The directory includes 5,758 listed contacts and 846 listed email addresses for the call centers included.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.