Company lists · Data refreshed August 2026

Top 19 Call centers based in South Africa

Use this directory to identify 84 call centers based in South Africa, with 5,423 listed contacts and 704 listed email addresses. The directory was last updated in August 2026; Cape Town is the single most-represented city among the companies on the list.

Call centers handle inbound and outbound phone interactions for clients, including customer service, sales, technical support, appointment setting, and other business communications. This list covers companies that provide call center services directly to businesses or organizations, including inbound, outbound, customer service, sales, support, and appointment-setting operations. Ranked by team size, largest first. Data current as of August 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list Match evidence on every row Refreshed Aug 29, 2026 86% judged on-target in blind review
84Companies
5,423Contacts tracked
704Verified emails
47Mobile numbers
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The 19 largest call centers based in South Africa

Ranked by team size
Top 19 of 84 call centers based in South Africa, ranked by team size, largest first. Data refreshed Aug 29, 2026. Evidence rates how directly each company's own description names call centers: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
Outworx Contact CentreIndirect evidence
Durban, South Africa1,001-5,0001,448

“One voice – let us be your voice.”

Source: company website · checked Aug 29, 2026
2
TalksureIndirect evidence
Umhlanga Durban, South Africa501-1,000717

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Source: company website · checked Aug 29, 2026
3
Custom ConnectIndirect evidence
Durban, South Africa1,001-5,000545

“Custom Connect are a specialist in customer contact and related services.”

Source: company website · checked Aug 29, 2026
4
Capita South AfricaIndirect evidence
Cape Town, South Africa1,001-5,000459

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Source: company website · checked Aug 29, 2026
5
Synergy Contact CentreIndirect evidence
Ethekwini, South Africa1,001-5,000434

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Source: company website · checked Aug 29, 2026
6
13tenIndirect evidence
Durban, South Africa501-1,000281

“13TEN, powered by Response BPO.”

Source: company website · checked Aug 29, 2026
7
Smollan Financial ServicesIndirect evidence
Johannesburg, South Africa501-1,000170

“We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…”

Source: company website · checked Aug 29, 2026
8
CXIIndirect evidence
Cape Town, South Africa201-50098

“At CXI, we’re more than a service provider; we’re your Partners in Progress.”

Source: company website · checked Aug 29, 2026
9
Ec3 South AfricaPartial evidence
Durban, South Africa201-50082

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Source: company website · checked Aug 29, 2026
10Midrand, South Africa11-5050

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: company website · checked Aug 29, 2026
11
CoracallIndirect evidence
Umhlanga Rocks Durban, South Africa201-50035

“We are an Outbound Offshore Contact Centre specialising in sales campaigns.”

Source: company website · checked Aug 29, 2026
12
Nextcall SAIndirect evidence
Sandton, South Africa51-20029

“NextCall is an internationally established contact centre group offering comprehensive and bespoke solutions to clientele across the EMEA region.”

Source: company website · checked Aug 29, 2026
13
SA CommercialIndirect evidence
Cape Town, South Africa201-50017

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Source: company website · checked Aug 29, 2026
14
YMS Contact CentreIndirect evidence
Durban, South Africa201-50016

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Source: company website · checked Aug 29, 2026
15Nelson Mandela Bay, South Africa11-5014

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Source: company website · checked Aug 29, 2026
16
Real ReceptionistPartial evidence
Headquarters, South Africa11-5013

“Real Receptionist offers call answering and transferring services to businesses across South Africa, allowing companies to focus on getting work done while we cater to their…”

Source: company website · checked Aug 29, 2026
17
Contact IQ PTY LTDPartial evidence
Durban, South Africa51-20012

“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…”

Source: company website · checked Aug 29, 2026
18
Bloom Global OutsourcingPartial evidence
Durban, South Africa11-503

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Source: company website · checked Aug 29, 2026
19
BCC Telemarketing SAIndirect evidence
Umhlanga, South Africa201-5003

“BCC Telemarketing was founded with two overriding objectives in mind.”

Source: company website · checked Aug 29, 2026

Showing 19 of 84 call centers based in South Africa

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Call centers based in South Africa at a glance

As of Aug 29, 2026
51-200Median size (employees)
Cape TownLargest hub · 17 HQs
47Contacts with mobile numbers
Aug 29, 2026Data refreshed

Companies by employee count

1-10
15
11-50
25
51-200
19
201-500
13
501-1,000
7
1,001-5,000
5

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call centers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “call centers”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 704 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on August 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many call centers are listed based in South Africa?

84 call centers are listed based in South Africa, with 5,423 contacts and 704 email addresses provided.

Which city has the most call centers in this list?

Cape Town is the single most-represented city among the companies on the list.

How can I contact call centers in this directory?

The directory includes 5,423 listed contacts and 704 listed email addresses for the call centers included.

Ready to reach these companies? Verified emails and direct dials for all 84 call centers based in South Africa. Start with a free account, no credit card.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.