Company lists · Data refreshed September 2026

Top 25 Call centers based in Brazil

Name: Call centers based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 208 companies tracked

Use this directory to identify 208 call centers based in Brazil, with 32,706 listed contacts and 1,255 listed email addresses. The directory was last updated in September 2026; Sao Paulo is the single most-represented city among the companies on the list.

Call centers handle inbound and outbound phone interactions for clients, including customer service, sales, technical support, appointment setting, and other business communications. This list covers companies that provide call center services directly to businesses or organizations, including inbound, outbound, customer service, sales, support, and appointment-setting operations. Ranked by team size, largest first. Data current as of September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

208Companies

32,706Contacts tracked

1,255Verified emails

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The 25 largest call centers based in Brazil

Ranked by team size

Top 25 of 208 call centers based in Brazil, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Callink	Strong evidence	Uberlândia, BrazilHQ checked Sep 14, 2026	5,001-10,000	4,126 contacts →
	Strong evidence “Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!” Source: RevenueBase Database · checked Sep 14, 2026
2	Vikstar Contact Center	Partial evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	10001+	3,914 contacts →
	Partial evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 14, 2026
3	Sercom	Partial evidence	Taboão Da Serra, BrazilHQ checked Sep 14, 2026	5,001-10,000	3,785 contacts →
	Partial evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 14, 2026
4	DBM Contact Center	Partial evidence	Curitiba, BrazilHQ checked Sep 14, 2026	1,001-5,000	1,312 contacts →
	Partial evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 14, 2026
5	Parla Contact Center	Indirect evidence	Barueri, BrazilHQ checked Sep 14, 2026	1,001-5,000	1,234 contacts →
	Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 14, 2026
6	Btcc Call Center	Indirect evidence	Goiânia, BrazilHQ checked Sep 14, 2026	10001+	1,058 contacts →
	Indirect evidence “Em breve uma nova página da BTCC Conexão Cliente.” Source: RevenueBase Database · checked Sep 14, 2026
7	Youtility Center DO Brasil	Partial evidence	Barra Mansa, BrazilHQ checked Sep 14, 2026	1,001-5,000	926 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 14, 2026
8	Cercred	Partial evidence	Rio De Janeiro, BrazilHQ checked Sep 14, 2026	1,001-5,000	749 contacts →
	Partial evidence “A CERCRED é uma empresa especializada em prestação de serviços de contact center e recuperação de créditos, amigável e judicial, com e sem garantias, com omnichannel e…” Source: RevenueBase Database · checked Sep 14, 2026
9	Vector	Partial evidence	Fortaleza, BrazilHQ checked Sep 14, 2026	1,001-5,000	701 contacts →
	Partial evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 14, 2026
10	ATN Contact Center	Partial evidence	Rio De Janeiro, BrazilHQ checked Sep 14, 2026	1,001-5,000	529 contacts →
	Partial evidence “A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.” Source: RevenueBase Database · checked Sep 14, 2026
11	Home Agent	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	201-500	474 contacts →
	Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 14, 2026
12	Vermont Xcenter	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	501-1,000	359 contacts →
	Indirect evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 14, 2026
13	Almaviva DO Brasil	Partial evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	10001+	305 contacts →
	Partial evidence “Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…” Source: RevenueBase Database · checked Sep 14, 2026
14	TLD Teledata Tecnologia EM Conectividade	Partial evidence	Curitiba, BrazilHQ checked Sep 14, 2026	201-500	261 contacts →
	Partial evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 14, 2026
15	ITS Customer Service	Partial evidence	Santo Amaro Da Imperatriz, BrazilHQ checked Sep 14, 2026	501-1,000	248 contacts →
	Partial evidence “Estamos prontos para lhe atender em diversos pontos do país, oferecendo serviços de Contact Center, Telefonia e Tecnologia.” Source: RevenueBase Database · checked Sep 14, 2026
16	Proativa Contact Center	Partial evidence	Sete Lagoas, BrazilHQ checked Sep 14, 2026	201-500	140 contacts →
	Partial evidence “Somos uma empresa de contact center, apaixonada por entregar excelência na experiência do cliente.” Source: RevenueBase Database · checked Sep 14, 2026
17	55pbx Telecom E Pabx NA Nuvem	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	119 contacts →
	Indirect evidence “A 55PBX é uma solução completa de central telefônica na nuvem (CCaaS), com oferta de números 0800, 4003 e locais para otimizar o atendimento e vendas.” Source: RevenueBase Database · checked Sep 14, 2026
18	Smart Staff	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	102 contacts →
	Indirect evidence “A Smart Staff é uma empresa focada em fornecer soluções de infraestrutura para ponto de venda, com recepcionistas treinadas e qualificadas, sistema especializado em gestão de…” Source: RevenueBase Database · checked Sep 14, 2026
19	Ivox Contact Center	Strong evidence	Vitória, BrazilHQ checked Sep 14, 2026	51-200	93 contacts →
	Strong evidence “A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…” Source: RevenueBase Database · checked Sep 14, 2026
20	Quality Contact Center	Partial evidence	Taboão Da Serra, BrazilHQ checked Sep 14, 2026	501-1,000	86 contacts →
	Partial evidence “A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…” Source: RevenueBase Database · checked Sep 14, 2026
21	Neoassist.com S A	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	73 contacts →
	Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 14, 2026
22	Grupo Amaro	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	62 contacts →
	Indirect evidence “A Amaro atua no mercado desde oferecendo soluções concretas para o desenvolvimento de projetos dirigidos ao atendimento de seu cliente.” Source: RevenueBase Database · checked Sep 14, 2026
23	Criativa Call Center	Strong evidence	Belem, BrazilHQ checked Sep 14, 2026	51-200	62 contacts →
	Strong evidence “Criativa Call Center is a company based out of R Dos Pariquis, Sala 502, Belem, Pará, Brazil.” Source: RevenueBase Database · checked Sep 14, 2026
24	Totalcare Serv Tmkt Ltda	Strong evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	60 contacts →
	Strong evidence “Espaço com empresa de Call Center com INFRA para 80 P.As situada no bairro da Vila Olímpia.” Source: RevenueBase Database · checked Sep 14, 2026
25	Total IP IA	Strong evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	47 contacts →
	Strong evidence “A Total IP é uma empresa líder em prover soluções integradas de telefonia para call centers.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names call centers.
Partial evidence: Its own public description names part of call centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name call centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 208 call centers based in Brazil

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Call centers based in Brazil at a glance

As of Sep 14, 2026

3.8%Verified-email coverage

157.2Average contacts per company

11-50Median size (employees)

30.3%Largest-city concentration · Sao Paulo

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 208 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among call centers, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,255 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call centers by metro

Call centers in Sao Paulo63

Frequently asked

How many call centers are listed based in Brazil?

208 call centers are listed based in Brazil, with 32,706 contacts and 1,255 email addresses provided.

Which city has the most call centers in this list?

Sao Paulo is the single most-represented city among the companies on the list.

How can I contact call centers in this directory?

The directory includes 32,706 listed contacts and 1,255 listed email addresses for the call centers included.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.