Company lists · Data refreshed October 2026

Top 25 Call centers based in Canada

Use this directory to identify 172 call centers based in Canada, with 5,702 listed contacts and 633 listed email addresses. The directory was last updated in October 2026; Toronto is the single most-represented city among the companies on the list.

Call centers handle inbound and outbound phone interactions for clients, including customer service, sales, technical support, appointment setting, and other business communications. This list covers companies that provide call center services directly to businesses or organizations, including inbound, outbound, customer service, sales, support, and appointment-setting operations. Ranked by team size, largest first. Data current as of October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Oct 1, 2026 86% judged on-target in blind review
172Companies
5,702Contacts tracked
633Verified emails
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The 25 largest call centers based in Canada

Ranked by team size
Top 25 of 172 call centers based in Canada, ranked by team size, largest first. Data refreshed Oct 1, 2026. RevenueBase Smart Search rates how each company's information relates to call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMontréal, CanadaHQ checked Oct 1, 2026501-1,000589 contacts →

Indirect evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Oct 1, 2026
2Partial evidenceHalifax, NS, CanadaHQ checked Oct 1, 2026501-1,000367 contacts →

Partial evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Oct 1, 2026
3Partial evidenceToronto, ON, CanadaHQ checked Oct 1, 2026501-1,000306 contacts →

Partial evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Oct 1, 2026
4Partial evidenceMontréal, QC, CanadaHQ checked Oct 1, 2026201-500246 contacts →

Partial evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Oct 1, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Oct 1, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Oct 1, 2026
6Indirect evidenceToronto, ON, CanadaHQ checked Oct 1, 2026201-500201 contacts →

Indirect evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Oct 1, 2026
7Indirect evidenceMississauga, ON, CanadaHQ checked Oct 1, 2026201-500194 contacts →

Indirect evidence

“NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.”

Source: RevenueBase Database · checked Oct 1, 2026
8Partial evidenceSydney, NS, CanadaHQ checked Oct 1, 20261,001-5,000184 contacts →

Partial evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Oct 1, 2026
9Indirect evidenceToronto, ON, CanadaHQ checked Oct 1, 202651-200149 contacts →

Indirect evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Oct 1, 2026
10Indirect evidenceHamilton, ON, CanadaHQ checked Oct 1, 2026201-500112 contacts →

Indirect evidence

“AnswerPlus is a leading 24/7 telephone answering service trusted by 2,500+ amazing clients.”

Source: RevenueBase Database · checked Oct 1, 2026
11Indirect evidenceCalgary, AB, CanadaHQ checked Oct 1, 2026201-50077 contacts →

Indirect evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Oct 1, 2026
12Indirect evidenceDartmouth, NS, CanadaHQ checked Oct 1, 202651-20068 contacts →

Indirect evidence

“Connect with Confidence.”

Source: RevenueBase Database · checked Oct 1, 2026
13Indirect evidenceCalgary, AB, CanadaHQ checked Oct 1, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Oct 1, 2026
14Strong evidenceToronto, ON, CanadaHQ checked Oct 1, 2026501-1,00050 contacts →

Strong evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Oct 1, 2026
15Indirect evidenceLaval, QC, CanadaHQ checked Oct 1, 202651-20047 contacts →

Indirect evidence

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Source: RevenueBase Database · checked Oct 1, 2026
16Indirect evidenceToronto, ON, CanadaHQ checked Oct 1, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Oct 1, 2026
17Partial evidenceMontreal, QC, CanadaHQ checked Oct 1, 202651-20041 contacts →

Partial evidence

“i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.”

Source: RevenueBase Database · checked Oct 1, 2026
18Indirect evidenceLaval, QC, CanadaHQ checked Oct 1, 202651-20038 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Oct 1, 2026
19Partial evidenceOttawa, ON, CanadaHQ checked Oct 1, 202611-5035 contacts →

Partial evidence

“Welcome to On Call Centre.”

Source: RevenueBase Database · checked Oct 1, 2026
20Indirect evidenceBrantford, ON, CanadaHQ checked Oct 1, 202651-20028 contacts →

Indirect evidence

“Welcome to Extend Communications Inc.”

Source: RevenueBase Database · checked Oct 1, 2026
21Indirect evidence200, CanadaHQ checked Oct 1, 20261,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Oct 1, 2026
22Indirect evidenceToronto, ON, CanadaHQ checked Oct 1, 2026201-50026 contacts →

Indirect evidence

Source: RevenueBase Database · checked Oct 1, 2026
23Indirect evidenceStratford, ON, CanadaHQ checked Oct 1, 202651-20025 contacts →

Indirect evidence

“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.”

Source: RevenueBase Database · checked Oct 1, 2026
24Strong evidenceHalifax, NS, CanadaHQ checked Oct 1, 202651-20024 contacts →

Strong evidence

“Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60…”

Source: RevenueBase Database · checked Oct 1, 2026
25Partial evidenceWinnipeg, CanadaHQ checked Oct 1, 202651-20023 contacts →

Partial evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Oct 1, 2026

Showing 25 of 172 call centers based in Canada

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 633 reachable decision-makers.

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Call centers based in Canada at a glance

As of Oct 1, 2026
11.1%Verified-email coverage
33.2Average contacts per company
11-50Median size (employees)
18.0%Largest-city concentration · Toronto
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
35
11-50
53
51-200
48
201-500
15
501-1,000
12
1,001-5,000
5
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 172 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call centers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 633 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call centers by metro

Frequently asked

How many call centers are listed based in Canada?

172 call centers are listed based in Canada, with 5,702 contacts and 633 email addresses provided.

Which city has the most call centers in this list?

Toronto is the single most-represented city among the companies on the list.

How can I contact call centers in this directory?

The directory includes 5,702 listed contacts and 633 listed email addresses for the call centers included.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.