Company lists · Data refreshed September 2026
Top 25 Call center optimization firms based in India
RevenueBase identified 224 call center optimization firms headquartered in India as of September 2026 and tracks 21,705 professional contacts across them, including 2,020 with verified work emails. Pune is the largest hub.
This list covers call center optimization firms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest call center optimization firms based in India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,076 contacts → | ||||
Partial evidence “Even the markets know that we’re the good call’!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 401 contacts → | ||||
Partial evidence “Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 366 contacts → | ||||
Indirect evidence “We envision a world where every customer feels, to the brands they trust.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 348 contacts → | ||||
Indirect evidence “CSInfocomm: Elevating Customer Experience, Redefining Solutions CSInfocomm is a dynamic Solution Provider renowned for elevating customer experience through innovative solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 332 contacts → | ||||
Indirect evidence “The SmartConnect!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 231 contacts → | ||||
Indirect evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 192 contacts → | ||||
Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 158 contacts → | ||||
Indirect evidence “Nextgen CX services, explore fast, reliable, efficient on-demand services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 147 contacts → | ||||
Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 140 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 113 contacts → | ||||
Indirect evidence “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 82 contacts → | ||||
Partial evidence “Professional Services and Consultancy TeleApps provides flexible solution integration consulting & services to the Enterprise and contact centre industries.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 64 contacts → | ||||
Strong evidence “One Touch Solutions was founded in Melbourne, Australia and specializes all forms of call centre outsourcing services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 63 contacts → | ||||
Partial evidence “Radiaant Captive (India) Pvt Ltd is a ISO certified company which supports clients across Pan India with a blend model of Contact Center Solutions & Field Operation Management…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 63 contacts → | ||||
Indirect evidence “Mainstay offshore is an award winning offshore services provider providing Technical services in the areas of network, Dialup, browser, email, OS, hardware, software and web…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 59 contacts → | ||||
Strong evidence “Omiz Solutions is one stop solutions for Customer Service, Inbound Sales, Digital Marketing, Chat Support, Technical Support, CRM, Call Center, Google PPC, and Lead Generation We…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 58 contacts → | ||||
Partial evidence “CONTAQUE™ | Redefining Customer Experience with AI-Driven Omnichannel Solutions CONTAQUE™ is a trusted leader in Contact Center, Telecommunication and CX Solutions, empowering…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 48 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 45 contacts → | ||||
Indirect evidence “Birdvision Consulting is a team of enthusiastic, inquisitive professionals who leverage technology to boost the efficiency and productivity of enterprise processes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 45 contacts → | ||||
Strong evidence “ClearTouch, a TCN Company is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 45 contacts → | ||||
Indirect evidence “MOJO presents consulting, technology and turnkey operations to help brands sales, services, tech-support, grow and protect valuable customer relationships within and across all…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 44 contacts → | ||||
Strong evidence “Tevatel is the largest provider of cloud-based call center solutions to reinforce businesses in delivering outstanding customer engagement.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 38 contacts → | ||||
Partial evidence “Protalk Solutions is a subsidiary of Eternity Solutions LLC, New York, led by professionals with 25 + years of expertise in consulting, contact center services, robotics…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 29 contacts → | ||||
Indirect evidence “KingAsterisk Technologies is a leading force, with a clear goal of boosting communication and operational performance.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 28 contacts → | ||||
Partial evidence “SNUG Technologies offers the most comprehensive portfolio of contact center software solutions allowing your organisation to add functionality when and how you want including…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center optimization firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names call center optimization firms.
- Partial evidence
- Its own public description names part of call center optimization firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name call center optimization firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 224 call center optimization firms based in India
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Call center optimization firms based in India at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 224 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center optimization firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in India whose own description of what they do matches “call center optimization firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center optimization firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among call center optimization firms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,020 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center optimization firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many call center optimization firms are there based in India?
RevenueBase identified 224 call center optimization firms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Hrhnext Services Limited, headquartered in Hyderabad, tops this list with the largest team on record.
Which city has the most call center optimization firms?
Pune leads with 19 headquartered companies, followed by Kolkata (18) and Bangalore (17).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,020 verified decision-maker contacts tracked across these 224 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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