Company lists · Data refreshed September 2026

Top 25 Outsourcing customer services worldwide

Name: Outsourcing customer services worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 9,137 companies tracked

RevenueBase identified 9,137 outsourcing customer services worldwide as of September 2026 and tracks 532,537 professional contacts across them, including 50,997 with verified work emails. The United States is the largest market and Lahore the largest hub.

This list covers outsourcing customer services worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026. Country and city lists for outsourcing customer services follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

9,137Companies

532,537Contacts tracked

50,997Verified emails

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The 25 largest outsourcing customer services worldwide

Ranked by team size

Top 25 of 9,137 outsourcing customer services worldwide, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to outsourcing customer services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Konecta	Strong evidence	Madrid, SpainHQ checked Sep 21, 2026	10001+	23,763 contacts →
	Strong evidence “Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…” Source: RevenueBase Database · checked Sep 21, 2026
2	Capita	Indirect evidence	London, United KingdomHQ checked Sep 21, 2026	10001+	20,824 contacts →
	Indirect evidence “Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.” Source: RevenueBase Database · checked Sep 21, 2026
3	IBEX	Strong evidence	Washington, DC, United StatesHQ checked Sep 21, 2026	10001+	15,457 contacts →
	Strong evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 21, 2026
4	Ienergizer	Strong evidence	Noida, IndiaHQ checked Sep 21, 2026	10001+	14,745 contacts →
	Strong evidence “iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating…” Source: RevenueBase Database · checked Sep 21, 2026
5	Intelcia	Partial evidence	Casablanca, MoroccoHQ checked Sep 21, 2026	10001+	13,214 contacts →
	Partial evidence “Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills…” Source: RevenueBase Database · checked Sep 21, 2026
6	Comdata Group	Indirect evidence	Corsico, ItalyHQ checked Sep 21, 2026	10001+	9,614 contacts →
	Indirect evidence “We're KONECTA now!” Source: RevenueBase Database · checked Sep 21, 2026
7	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 21, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 21, 2026
8	Everise	Partial evidence	Plantation, FL, United StatesHQ checked Sep 21, 2026	10001+	5,863 contacts →
	Partial evidence “Everise delivers happiness to millions of customers around the world.” Source: RevenueBase Database · checked Sep 21, 2026
9	Afni, INC	Indirect evidence	Bloomington, IL, United StatesHQ checked Sep 21, 2026	10001+	5,553 contacts →
	Indirect evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 21, 2026
10	Emtelco S.A	Indirect evidence	Medellín, ColombiaHQ checked Sep 21, 2026	10001+	4,998 contacts →
	Indirect evidence “Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.” Source: RevenueBase Database · checked Sep 21, 2026
11	Liderança Serviços	Indirect evidence	São José, BrazilHQ checked Sep 21, 2026	10001+	4,504 contacts →
	Indirect evidence “Atuamos nos principais setores de terceirização, e somos pioneiros na implantação de contratos à distância.” Source: RevenueBase Database · checked Sep 21, 2026
12	Startek India	Partial evidence	Mumbai, IndiaHQ checked Sep 21, 2026	10001+	4,389 contacts →
	Partial evidence “Startek is a leading global provider of technology-enabled business process outsourcing solutions.” Source: RevenueBase Database · checked Sep 21, 2026
13	Apex America	Partial evidence	Córdoba, ArgentinaHQ checked Sep 21, 2026	10001+	4,377 contacts →
	Partial evidence “At Apex America, we are a Next Generation BPO and a global strategic partner specialized in elevating customer service standards.” Source: RevenueBase Database · checked Sep 21, 2026
14	Mindbridge	Indirect evidence	Lahore, PakistanHQ checked Sep 21, 2026	5,001-10,000	4,359 contacts →
	Indirect evidence “Founded in 2004, Mindbridge (Private) Limited is Pakistan’s largest BPO company, operating with a capacity.” Source: RevenueBase Database · checked Sep 21, 2026
15	Continuum Global Solutions	Indirect evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	4,342 contacts →
	Indirect evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 21, 2026
16	Ibex. Pakistan	Indirect evidence	Karachi, PakistanHQ checked Sep 21, 2026	10001+	4,161 contacts →
	Indirect evidence “ibex.” Source: RevenueBase Database · checked Sep 21, 2026
17	Raya CX	Partial evidence	Giza, EgyptHQ checked Sep 21, 2026	5,001-10,000	3,989 contacts →
	Partial evidence “RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries.” Source: RevenueBase Database · checked Sep 21, 2026
18	Brasil Center Comunicações	Indirect evidence	n/a	5,001-10,000	3,979 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
19	Vikstar Contact Center	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	10001+	3,914 contacts →
	Indirect evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 21, 2026
20	Sercom	Indirect evidence	Taboão Da Serra, BrazilHQ checked Sep 21, 2026	5,001-10,000	3,785 contacts →
	Indirect evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 21, 2026
21	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 21, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 21, 2026
22	Merchants	Strong evidence	Johannesburg, South AfricaHQ checked Sep 21, 2026	5,001-10,000	3,654 contacts →
	Strong evidence “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Source: RevenueBase Database · checked Sep 21, 2026
23	Iqor Philippines	Indirect evidence	United StatesHQ checked Sep 21, 2026	n/a	3,370 contacts →
	Indirect evidence “We are a global BPO” Source: RevenueBase Database · checked Sep 21, 2026
24	Teleperformance Global Services	Indirect evidence	Kolkata, IndiaHQ checked Sep 21, 2026	1,001-5,000	3,346 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
25	Quantrics Enterprises INC	Partial evidence	Taytay, PhilippinesHQ checked Sep 21, 2026	5,001-10,000	3,132 contacts →
	Partial evidence “In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: outsourcing customer services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names outsourcing customer services.
Partial evidence: Its own public description names part of outsourcing customer services, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name outsourcing customer services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 9,137 outsourcing customer services worldwide

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Outsourcing customer services worldwide at a glance

As of Sep 21, 2026

9.6%Verified-email coverage

58.3Average contacts per company

11-50Median size (employees)

2.6%Largest-city concentration · Lahore

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

1,814

11-50

3,163

51-200

2,299

201-500

912

501-1,000

403

1,001-5,000

368

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourcing customer services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for outsourcing customer services are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “outsourcing customer services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourcing customer services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among outsourcing customer services, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 50,997 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Outsourcing customer services by location

45 lists · largest first

Every Outsourcing customer services list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourcing customer services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many outsourcing customer services are there worldwide?

RevenueBase identified 9,137 outsourcing customer services worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Konecta, headquartered in Madrid, tops this list with the largest team on record.

Which country has the most outsourcing customer services?

The United States leads with 1,388 companies, followed by India (1,069) and Pakistan (667). Every outsourcing customer services list by country and city is linked on this page.

Which city has the most outsourcing customer services?

Lahore leads with 233 headquartered companies, followed by Rawalpindi (120) and London (105).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 50,997 verified decision-maker contacts tracked across these 9,137 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.