Company lists · Data refreshed September 2026

Top 25 Outsourcing customer services based in the United Kingdom

RevenueBase identified 305 outsourcing customer services headquartered in the United Kingdom as of September 2026 and tracks 27,822 professional contacts across them, including 5,536 with verified work emails. London is the largest hub.

This list covers outsourcing customer services headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
305Companies
27,822Contacts tracked
5,536Verified emails
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The 25 largest outsourcing customer services based in the United Kingdom

Ranked by team size
Top 25 of 305 outsourcing customer services based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to outsourcing customer services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 21, 202610001+20,824 contacts →

Indirect evidence

“Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceAltrincham, United KingdomHQ checked Sep 21, 202610001+873 contacts →

Indirect evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceLondon, United KingdomHQ checked Sep 21, 202651-200569 contacts →

Strong evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceKingston Upon Hull, United KingdomHQ checked Sep 21, 20261,001-5,000490 contacts →

Partial evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceSheffield, United KingdomHQ checked Sep 21, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceBirkenhead, United KingdomHQ checked Sep 21, 20261,001-5,000312 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceHull, United KingdomHQ checked Sep 21, 2026501-1,000205 contacts →

Indirect evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
8Partial evidenceRichmond, United KingdomHQ checked Sep 21, 2026501-1,000162 contacts →

Partial evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 21, 2026
9Indirect evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 21, 2026201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceBristol, United KingdomHQ checked Sep 21, 20261,001-5,000132 contacts →

Partial evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceWoolwich, United KingdomHQ checked Sep 21, 2026n/a129 contacts →

Indirect evidence

“Founded in 2007, we are independent, knowledgeable and reliable.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceManchester, United KingdomHQ checked Sep 21, 2026201-500118 contacts →

Partial evidence

“Focus is a UK-managed outsourcing partner with a large dedicated offshore delivery team, built and proven inside real UK retail operations before we opened it to other brands.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 21, 2026201-50098 contacts →

Indirect evidence

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Source: RevenueBase Database · checked Sep 21, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20090 contacts →

Partial evidence

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Source: RevenueBase Database · checked Sep 21, 2026
15Partial evidenceBury, United KingdomHQ checked Sep 21, 2026201-50083 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 21, 2026
16Indirect evidenceBristol, United KingdomHQ checked Sep 21, 202651-20083 contacts →

Indirect evidence

“We are Subfero.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceNantgawr, United KingdomHQ checked Sep 21, 2026201-50073 contacts →

Indirect evidence

“We’re a 24/7 specialist outsourced Contact Centre business.”

Source: RevenueBase Database · checked Sep 21, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 21, 202651-20062 contacts →

Strong evidence

“Support Adventure is an outsourcing company that specializes in customer service and support.”

Source: RevenueBase Database · checked Sep 21, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 21, 20261,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 21, 2026
20Partial evidenceRomsey, United KingdomHQ checked Sep 21, 2026201-50054 contacts →

Partial evidence

“We are an established AI-enabled call centre specialising in every aspect of sales and customer service.”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceWrexham, United KingdomHQ checked Sep 21, 202651-20054 contacts →

Indirect evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceCrewe, United KingdomHQ checked Sep 21, 202651-20052 contacts →

Partial evidence

“Cymphony is your 24/7 customer support partner.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 21, 202651-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 21, 2026
24Partial evidenceRoss-on-wye, United KingdomHQ checked Sep 21, 202651-20043 contacts →

Partial evidence

“Dawleys is a UK-based outsourcing partner trusted by businesses in the UK, USA and across Europe who care about how their brand is experienced once it leaves the building.”

Source: RevenueBase Database · checked Sep 21, 2026
25Partial evidenceLondon, United KingdomHQ checked Sep 21, 202611-5043 contacts →

Partial evidence

“Excevo is proud to offer world class, out-sourced customer service for brands across the globe.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 305 outsourcing customer services based in the United Kingdom

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Outsourcing customer services based in the United Kingdom at a glance

As of Sep 21, 2026
19.9%Verified-email coverage
91.2Average contacts per company
11-50Median size (employees)
33.4%Largest-city concentration · London
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
110
11-50
93
51-200
55
201-500
24
501-1,000
9
1,001-5,000
10
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 305 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourcing customer services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “outsourcing customer services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourcing customer services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among outsourcing customer services, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 5,536 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Outsourcing customer services by metro

  • Outsourcing customer services in London102

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourcing customer services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many outsourcing customer services are there based in the United Kingdom?

RevenueBase identified 305 outsourcing customer services headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Capita, headquartered in London, tops this list with the largest team on record.

Which city has the most outsourcing customer services?

London leads with 102 headquartered companies, followed by Manchester (12) and Bristol (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,536 verified decision-maker contacts tracked across these 305 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.