Company lists · Data refreshed September 2026
Top 25 Outsourcing customer services based in Germany
RevenueBase identified 154 outsourcing customer services headquartered in Germany as of September 2026 and tracks 2,330 professional contacts across them, including 414 with verified work emails. Berlin is the largest hub.
This list covers outsourcing customer services headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest outsourcing customer services based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 359 contacts → | ||||
Partial evidence “The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 257 contacts → | ||||
Partial evidence “DCS Communication Center, your "Global Partner" in costumer management business process outsourcing since 1995.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 237 contacts → | ||||
Partial evidence “AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 136 contacts → | ||||
Indirect evidence “Die Adecco Business Solutions GmbH ist eine 100%ige Tochter der Adecco Personaldienstleistungen GmbH und seit über 30 Jahren in Deutschland Ihr Full Service Partner für komplexe…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 112 contacts → | ||||
Partial evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 97 contacts → | ||||
Partial evidence “Since 1992 TAS AG has been providing all-round solutions for customer communications, making it one of Germany's oldest complex full-service operators in dialogue management.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 76 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 73 contacts → | ||||
Indirect evidence “ja-dialog – Wir sind dein Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 61 contacts → | ||||
Partial evidence “Seit über 25 Jahren verantworten wir Kundensupport- und Serviceprozesse für Unternehmen mit hohen Ansprüchen an Customer Experience.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 56 contacts → | ||||
Indirect evidence “Gegründet um anders zu sein.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 38 contacts → | ||||
Indirect evidence “Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 31 contacts → | ||||
Partial evidence “As a dynamic Company we focus on an excellent customer service and international customer relationship management.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 28 contacts → | ||||
Indirect evidence “Die voxpark GmbH ist ein etabliertes und wachsendes Kundenservice-Center, das sich erfolgreich in den Bereichen Telemarketing und ganzheitliches Kundenmanagement positioniert hat.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 24 contacts → | ||||
Indirect evidence “Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 21 contacts → | ||||
Indirect evidence “Callcenter-Services, Telesales, Kundenservice” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 20 contacts → | ||||
Indirect evidence “colpari: collaboration partners international Die Zufriedenheit der Kunden ist das wichtigste Gut für ein Unternehmen.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 19 contacts → | ||||
Indirect evidence “Den roten oder den blauen Draht kappen?” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 16 contacts → | ||||
Indirect evidence “Die mr.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 14 contacts → | ||||
Indirect evidence “Kundenservice, der überzeugt – dafür steht die EUA.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 12 contacts → | ||||
Indirect evidence “Seit mehr als 20 Jahren übernehmen wir rund um die Uhr – an 365 Tagen im Jahr – Geschäftsprozesse im Kundenservice, technischen Support, in der Fernwartung sowie in der Notdienst-…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 11 contacts → | ||||
Partial evidence “Als Spezialist für Telefon-Sekretariatsdienste und das Outsourcing von Telefonzentralen schafft TELiAS mit den vier Geschäftsbereichen Sekretariatsdienste, Mehrwertdienste…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 11 contacts → | ||||
Indirect evidence “Die Communikom Gruppe ist der richtige Ansprechpartner im Bereich Telekommunikation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 9 contacts → | ||||
Partial evidence “Termitel – Ihr Partner für exzellentes Telemarketing & Customer Care Sie suchen einen starken Partner für Ihre Call Center- und Customer Care-Aktivitäten?” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 9 contacts → | ||||
Indirect evidence “Seit über 20 Jahren sind wir Ihr Partner für Call- und ServiceCenter Dienstleistungen!” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 8 contacts → | ||||
Indirect evidence “In den letzten 40 Jahren hat sich die intertel dialog-service-gmbh auf die Bereiche Vertrieb und Kundenservice spezialisiert.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: outsourcing customer services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names outsourcing customer services.
- Partial evidence
- Its own public description names part of outsourcing customer services, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name outsourcing customer services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 154 outsourcing customer services based in Germany
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Outsourcing customer services based in Germany at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 154 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourcing customer services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “outsourcing customer services”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourcing customer services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among outsourcing customer services, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 414 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourcing customer services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many outsourcing customer services are there based in Germany?
RevenueBase identified 154 outsourcing customer services headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Sellbytel Group, headquartered in Nuremberg, tops this list with the largest team on record.
Which city has the most outsourcing customer services?
Berlin leads with 18 headquartered companies, followed by Hamburg (6) and Munchen (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 414 verified decision-maker contacts tracked across these 154 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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