Company lists · Data refreshed September 2026
Top 25 Cx consulting firms worldwide
RevenueBase identified 5,291 cx consulting firms worldwide as of September 2026 and tracks 271,118 professional contacts across them, including 39,992 with verified work emails. The United States is the largest market and London the largest hub.
This list covers cx consulting firms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026. Country and city lists for cx consulting firms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest cx consulting firms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 47,558 contacts → | ||||
Indirect evidence “We’re passionate about creating customers for life by designing experiences that elevate your brand.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 35,365 contacts → | ||||
Partial evidence “Foundever™ is a global leader in the customer experience (CX) industry.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 8,779 contacts → | ||||
Partial evidence “Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 5,863 contacts → | ||||
Indirect evidence “Everise delivers happiness to millions of customers around the world.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 5,840 contacts → | ||||
Indirect evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 4,731 contacts → | ||||
Indirect evidence “Merkle, a dentsu company, powers the experience economy.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 4,020 contacts → | ||||
Indirect evidence “Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 3,369 contacts → | ||||
Partial evidence “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 3,316 contacts → | ||||
Partial evidence “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 3,071 contacts → | ||||
Indirect evidence “Forrester is one of the most influential research and advisory firms in the world.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 2,552 contacts → | ||||
Strong evidence “Com 19 anos de experiência em CX e BPO, somos consultivos e entregamos soluções personalizadas que conectam pessoas e tecnologia para impulsionar seus resultados.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 2,101 contacts → | ||||
Indirect evidence “Your customers are human.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 1,990 contacts → | ||||
Indirect evidence “Sitel Philippines (formerly SYKES).” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 1,818 contacts → | ||||
Partial evidence “We’re Australia’s leading specialists in CX consultancy and services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1,495 contacts → | ||||
Indirect evidence “We create impact that lasts by combining tech, data and human insight.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,480 contacts → | ||||
Indirect evidence “We remove customer problems from your leadership agenda.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,470 contacts → | ||||
Indirect evidence “TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 1,279 contacts → | ||||
Indirect evidence “A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,250 contacts → | ||||
Strong evidence “Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,011 contacts → | ||||
Indirect evidence “At OC & C Strategy Consultants we have more than 35 years of experience at unpicking the most complex business challenges with simple, uncommon sense™.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 910 contacts → | ||||
Indirect evidence “Nous sommes Majorel.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 845 contacts → | ||||
Indirect evidence “Bringing brands across the globe closer to their customers through memorable, personalized experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 837 contacts → | ||||
Indirect evidence “Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: cx consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names cx consulting firms.
- Partial evidence
- Its own public description names part of cx consulting firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name cx consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 5,291 cx consulting firms worldwide
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Cx consulting firms worldwide at a glance
As of Sep 21, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cx consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for cx consulting firms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “cx consulting firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cx consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among cx consulting firms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 39,992 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Cx consulting firms by location
32 lists · largest firstEvery Cx consulting firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Cx consulting firms based in the United States1,131
- Cx consulting firms based in the United Kingdom418
- Cx consulting firms based in Brazil254
- Cx consulting firms based in Australia232
- Cx consulting firms based in India210
- Cx consulting firms based in France199
- Cx consulting firms based in the Netherlands182
- Cx consulting firms based in Canada179
- Cx consulting firms based in Germany154
- Cx consulting firms based in Spain97
- Cx consulting firms based in the United Arab Emirates74
- Cx consulting firms based in Mexico62
- Cx consulting firms based in Sweden61
- Cx consulting firms based in South Africa60
- Cx consulting firms based in Belgium55
- Cx consulting firms based in Italy54
- Cx consulting firms based in Switzerland50
- Cx consulting firms based in Chile48
- Cx consulting firms based in Argentina45
- Cx consulting firms based in Finland45
- Cx consulting firms based in New Zealand44
- Cx consulting firms based in Poland40
- Cx consulting firms based in Türkiye40
- Cx consulting firms based in Denmark39
- Cx consulting firms based in Ireland30
- Cx consulting firms based in Austria25
Cities
- Cx consulting firms based in New York, United States50
- Cx consulting firms based in Chicago, United States37
- Cx consulting firms based in San Francisco, United States36
- Cx consulting firms based in Atlanta, United States34
- Cx consulting firms based in Seattle, United States31
- Cx consulting firms based in Austin, United States27
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cx consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many cx consulting firms are there worldwide?
RevenueBase identified 5,291 cx consulting firms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Alorica, headquartered in Irvine, tops this list with the largest team on record.
Which country has the most cx consulting firms?
The United States leads with 1,131 companies, followed by the United Kingdom (418) and Brazil (254). Every cx consulting firms list by country and city is linked on this page.
Which city has the most cx consulting firms?
London leads with 179 headquartered companies, followed by Sao Paulo (106) and Paris (96).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 39,992 verified decision-maker contacts tracked across these 5,291 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.