Company lists · Data refreshed September 2026
Top 25 Cx consulting firms based in Germany
RevenueBase identified 154 cx consulting firms headquartered in Germany as of September 2026 and tracks 5,463 professional contacts across them, including 2,786 with verified work emails. Berlin is the largest hub.
This list covers cx consulting firms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest cx consulting firms based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 819 contacts → | ||||
Indirect evidence “We are IBM iX.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 697 contacts → | ||||
Partial evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 336 contacts → | ||||
Partial evidence “We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 229 contacts → | ||||
Indirect evidence “As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 212 contacts → | ||||
Strong evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 168 contacts → | ||||
Partial evidence “Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 136 contacts → | ||||
Partial evidence “infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 85 contacts → | ||||
Partial evidence “Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 77 contacts → | ||||
Partial evidence “port-neo ist eine Full-Service-CX-Agentur.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 72 contacts → | ||||
Indirect evidence “Als purposegetriebene Unternehmensberatung mit bewusst hoher Fluktuation bringt OSCAR durch ein kontinuierlich erneuertes, junges Team Energie, Neugier und frische Impulse in…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 72 contacts → | ||||
Indirect evidence “People before Numbers" Erst der Mensch, dann die Lösung.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 69 contacts → | ||||
Indirect evidence “Passcon is now AML RightSource.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 59 contacts → | ||||
Indirect evidence “We work with leading premium brands worldwide to deliver a range of tailored solutions.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 52 contacts → | ||||
Indirect evidence “Wir sind Unternehmer im Auftrag unserer Kunden.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 39 contacts → | ||||
Indirect evidence “Gegründet 2004 hat sich die Consurance mittlerweile auf 3 Kerngebiete spezialisiert.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 39 contacts → | ||||
Indirect evidence “impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 37 contacts → | ||||
Indirect evidence “Seit über 10 Jahren helfen wir Unternehmen, digitale Produkte zu entwickeln, die UX, Business und Technologie strategisch vereinen.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 36 contacts → | ||||
Partial evidence “Seit mehr als 30 Jahren ist die Elite Consulting Network Group erfolgreich tätig.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 32 contacts → | ||||
Indirect evidence “Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 30 contacts → | ||||
Indirect evidence “We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 27 contacts → | ||||
Indirect evidence “Thorit is an AI and CRM consultancy for enterprise B2B.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 25 contacts → | ||||
Partial evidence “SKOPOS CONNECT konzipiert und implementiert internationale best-in-class Customer Experience (CX) Programme sowie Insight Communities – sowohl im B2B- als auch im B2C-Bereich.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 23 contacts → | ||||
Indirect evidence “Wir unterstützen unsere Kunden aus den Branchen Automotive, Finance, Health-Care und Telekommunikation (u.a.) mit hochwertiger Beratungsleistung.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 22 contacts → | ||||
Indirect evidence “Als Beratung und Agentur für Marken und Marketing schaffen 40 Strateg:innen, Konzeptioner:innen, Kreative, Designer:innen, Marketer:innen, Werber:innen, Marktforscher:innen…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 20 contacts → | ||||
Indirect evidence “HKKG modern.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: cx consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names cx consulting firms.
- Partial evidence
- Its own public description names part of cx consulting firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name cx consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 154 cx consulting firms based in Germany
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Cx consulting firms based in Germany at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 154 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cx consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “cx consulting firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cx consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among cx consulting firms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,786 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cx consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many cx consulting firms are there based in Germany?
RevenueBase identified 154 cx consulting firms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
IBM IX Dach, headquartered in Berlin, tops this list with the largest team on record.
Which city has the most cx consulting firms?
Berlin leads with 17 headquartered companies, followed by Hamburg (11) and Dusseldorf (10).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,786 verified decision-maker contacts tracked across these 154 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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