Company lists · Data refreshed September 2026

Top 25 Customer service automation platforms worldwide

Name: Customer service automation platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 11,259 companies tracked

RevenueBase identified 11,259 company matches for customer service automation platforms worldwide as of September 2026 and tracks 288,543 professional contacts across them, including 120,103 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer service automation platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for customer service automation platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

11,259Companies

288,543Contacts tracked

120,103Verified emails

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The 25 largest customer service automation platforms worldwide

Ranked by team size

Top 25 of 11,259 company matches for customer service automation platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Salesforce	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	10001+	86,470 contacts →
	Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Sep 28, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,431 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 28, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 28, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Quadient	Exact match	Bagneux, FranceHQ recorded Sep 28, 2026	1,001-5,000	3,472 contacts →
	Exact match “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	3,036 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	SINCH	Exact match	Stockholm, SwedenHQ recorded Sep 28, 2026	1,001-5,000	2,934 contacts →
	Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	8x8	Exact match	Campbell, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,444 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Quantanite	Exact match	London, United KingdomHQ recorded Sep 28, 2026	1,001-5,000	1,991 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Technotask Business Solutions PVT LTD	Exact match	Bhopal, IndiaHQ recorded Sep 28, 2026	1,001-5,000	1,762 contacts →
	Exact match “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,316 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Unifycx	Exact match	Louisville, KY, United StatesHQ recorded Sep 28, 2026	5,001-10,000	1,270 contacts →
	Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Liveperson	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	1,248 contacts →
	Exact match “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Partnerhero	Exact match	Boise, ID, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,174 contacts →
	Exact match “The First AI-Native Contact Center.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Gupshup	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,050 contacts →
	Exact match “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Creatio	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	501-1,000	939 contacts →
	Exact match “AI CRM and workflow platform where people and AI agents work together, with no limits on users, agents, or scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service automation platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 11,259 customer service automation platforms worldwide

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Customer service automation platforms worldwide at a glance

As of Sep 28, 2026

41.6%Verified-email coverage

25.6Average contacts per company

1-10Median size (employees)

2.6%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

7,580

11-50

2,637

51-200

712

201-500

163

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service automation platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer service automation platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 120,103 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service automation platforms by location

56 lists · largest first

Every Customer service automation platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service automation platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service automation platforms are there worldwide?

RevenueBase identified 11,259 company matches for customer service automation platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer service automation platforms?

The United States leads with 1,978 companies, followed by India (892) and Brazil (660). Every customer service automation platforms list by country and city is linked on this page.

Which city has the most customer service automation platforms?

London leads with 289 company records, followed by Sao Paulo (182) and San Francisco (147).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 120,103 professional contacts with verified work emails tracked across these 11,259 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.