Company lists · Data refreshed September 2026

Top 25 Customer service automation platforms based in Australia

Name: Customer service automation platforms based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 185 companies tracked

RevenueBase identified 185 customer service automation platforms headquartered in Australia as of September 2026 and tracks 1,811 professional contacts across them, including 445 with verified work emails. Sydney is the largest hub.

This list covers customer service automation platforms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

185Companies

1,811Contacts tracked

445Verified emails

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The 25 largest customer service automation platforms based in Australia

Ranked by team size

Top 25 of 185 customer service automation platforms based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 28, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 28, 2026
2	Premier Contact Point PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 28, 2026
3	Ipscape	Strong evidence	North Sydney, AustraliaHQ checked Sep 28, 2026	51-200	50 contacts →
	Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 28, 2026
4	Aitech	Indirect evidence	Preston, AustraliaHQ checked Sep 28, 2026	11-50	34 contacts →
	Indirect evidence “AiTech is a cutting-edge artificial intelligence company that is dedicated to solving complex business problems and driving progress through innovative AI technologies.” Source: RevenueBase Database · checked Sep 28, 2026
5	Cloudwave	Strong evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 28, 2026
6	CORAL	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	51-200	29 contacts →
	Indirect evidence “Enterprise contact centers run on dozens of disconnected systems.” Source: RevenueBase Database · checked Sep 28, 2026
7	Contactspace	Indirect evidence	St Leonards, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 28, 2026
8	Centrepal	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “Your teams already work in Microsoft Teams.” Source: RevenueBase Database · checked Sep 28, 2026
9	fullstop.ai	Partial evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 28, 2026
10	Eesel AI	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “Create an AI that knows about your company knowledge and can instantly answer any question.” Source: RevenueBase Database · checked Sep 28, 2026
11	cytrack.io	Partial evidence	Robina, AustraliaHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 28, 2026
12	Grow AI	Indirect evidence	Gold Coast, AustraliaHQ checked Sep 28, 2026	11-50	14 contacts →
	Indirect evidence “GROW AI is a groundbreaking AI chatbot agency that empowers e-commerce and info-product businesses to dramatically boost revenue and engagement on Facebook, Instagram, and…” Source: RevenueBase Database · checked Sep 28, 2026
13	Experteaseai	Indirect evidence	Adelaide, AustraliaHQ checked Sep 28, 2026	11-50	13 contacts →
	Indirect evidence “ExpertEase AI builds AI Digital Employees that handle real business tasks across voice, chat, workflows, CRM systems, and business operations.” Source: RevenueBase Database · checked Sep 28, 2026
14	Upwire	Strong evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	9 contacts →
	Strong evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 28, 2026
15	cleverize.ai	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	6 contacts →
	Indirect evidence “Cleverize.ai is Australia’s only high-tech AI call receptionist startup that delivers what large enterprises actually need: a true 99.9% SLA.” Source: RevenueBase Database · checked Sep 28, 2026
16	Isystemz	Partial evidence	St Kilda, AustraliaHQ checked Sep 28, 2026	51-200	5 contacts →
	Partial evidence “iSystemz is an expert in software development, automation, and AI-powered solutions, helping businesses streamline operations, enhance productivity, and drive digital…” Source: RevenueBase Database · checked Sep 28, 2026
17	Klick Flow	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	5 contacts →
	Partial evidence “KlickFlow helps IT and Customer Service teams modernize service operations using Freshworks and Agentic AI.” Source: RevenueBase Database · checked Sep 28, 2026
18	Binary Elements	Strong evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	4 contacts →
	Strong evidence “About Binary Elements Smarter communication, seamless connectivity, and AI-driven automation-Binary Elements helps businesses never miss a customer, a call, or an opportunity.” Source: RevenueBase Database · checked Sep 28, 2026
19	sondar.ai	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	4 contacts →
	Indirect evidence “Every call, support ticket, and check in contains signals for accelerating growth.” Source: RevenueBase Database · checked Sep 28, 2026
20	Chatbot Agency	Indirect evidence	Brisbane City, AustraliaHQ checked Sep 28, 2026	1-10	4 contacts →
	Indirect evidence “We believe conversational engagement is the future of digital marketing.” Source: RevenueBase Database · checked Sep 28, 2026
21	Rebotify	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “Rebotify builds and runs named AI employees for business workflows.” Source: RevenueBase Database · checked Sep 28, 2026
22	Alphaindigo	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “AlphaIndigo specialises in Conversational AI, Chatbot design and Automation.” Source: RevenueBase Database · checked Sep 28, 2026
23	Trycall	Indirect evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “TryCall is a privately held company that was founded in 2017.” Source: RevenueBase Database · checked Sep 28, 2026
24	Istari Technologies	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.” Source: RevenueBase Database · checked Sep 28, 2026
25	Playchat	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Indirect evidence “PlayChat is a Facebook Messenger Chatbot agency based out of Melbourne, Australia.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation platforms.
Partial evidence: Its own public description names part of customer service automation platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 185 customer service automation platforms based in Australia

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Customer service automation platforms based in Australia at a glance

As of Sep 28, 2026

24.6%Verified-email coverage

9.8Average contacts per company

1-10Median size (employees)

26.5%Largest-city concentration · Sydney

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

139

11-50

51-200

501-1,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 185 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer service automation platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation platforms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 445 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation platforms by metro

Customer service automation platforms in Melbourne46

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation platforms are there based in Australia?

RevenueBase identified 185 customer service automation platforms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Influx, headquartered in Cremorne, tops this list with the largest team on record.

Which city has the most customer service automation platforms?

Sydney leads with 49 headquartered companies, followed by Melbourne (46) and Brisbane (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 445 verified decision-maker contacts tracked across these 185 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.