Company lists · Data refreshed September 2026

Top 25 Contact center automation software companies worldwide

Name: Contact center automation software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 6,778 companies tracked

RevenueBase identified 6,778 company matches for contact center automation software companies worldwide as of September 2026 and tracks 195,249 professional contacts across them, including 45,914 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for contact center automation software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for contact center automation software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built

6,778Companies

195,249Contacts tracked

45,914Verified emails

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The 25 largest contact center automation software companies worldwide

Ranked by team size

Top 25 of 6,778 company matches for contact center automation software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	AEC	Exact match	Belo Horizonte, BrazilHQ recorded Sep 27, 2026	10001+	20,095 contacts →
	Exact match “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 27, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3	Freshworks	Exact match	San Mateo, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	7,034 contacts →
	Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	6,431 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5	Turkcell Global Bilgi	Exact match	Beyoglu, TürkiyeHQ recorded Sep 27, 2026	10001+	6,167 contacts →
	Exact match “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 27, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 27, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8	GLORY	Exact match	Basingstoke, United KingdomHQ recorded Sep 27, 2026	10001+	3,507 contacts →
	Exact match “Solutions that enhance the customer experience you deliver.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9	Quadient	Exact match	Bagneux, FranceHQ recorded Sep 27, 2026	1,001-5,000	3,472 contacts →
	Exact match “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,964 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11	Covisian	Exact match	Milano, ItalyHQ recorded Sep 27, 2026	10001+	2,810 contacts →
	Exact match “is a tech company specialized in providing, and for & customer care.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13	Quantanite	Exact match	London, United KingdomHQ recorded Sep 27, 2026	1,001-5,000	1,991 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	1,316 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17	Parla Contact Center	Exact match	Barueri, BrazilHQ recorded Sep 27, 2026	1,001-5,000	1,234 contacts →
	Exact match “A Parla!” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18	Evoltis	Exact match	Córdoba, ArgentinaHQ recorded Sep 27, 2026	1,001-5,000	1,092 contacts →
	Exact match “At Evoltis, we collaborate to improve every interaction with your customers, driving Innovation through our Contact Center & BPO and Technology Development services to achieve a…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19	Hrhnext Services Limited	Exact match	Hyderabad, IndiaHQ recorded Sep 27, 2026	1,001-5,000	1,076 contacts →
	Exact match “Even the markets know that we’re the good call’!” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20	MCI	Exact match	Iowa City, NS, United StatesHQ recorded Sep 27, 2026	5,001-10,000	983 contacts →
	Exact match “MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21	Youtility Center DO Brasil	Exact match	Barra Mansa, BrazilHQ recorded Sep 27, 2026	1,001-5,000	926 contacts →
	Exact match “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22	Aspect Software	Exact match	Boulder, CO, United StatesHQ recorded Sep 27, 2026	1,001-5,000	878 contacts →
	Exact match “Decades of expertise distilled into innovative workforce tools.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23	Aircall	Exact match	New York, NY, United StatesHQ recorded Sep 27, 2026	501-1,000	804 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24	Khoros	Exact match	Austin, TX, United StatesHQ recorded Sep 27, 2026	501-1,000	763 contacts →
	Exact match “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25	Elad Software Systems	Exact match	Tel Aviv, IsraelHQ recorded Sep 27, 2026	501-1,000	709 contacts →
	Exact match “Elad is Israel’s Preeminent Software Solutions Provider of Customer Engagement Platforms, Digital Transformation Projects, Tools for Workplace Modernization and Professional…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “contact center automation software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 6,778 contact center automation software companies worldwide

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Contact center automation software companies worldwide at a glance

As of Sep 27, 2026

23.5%Verified-email coverage

28.8Average contacts per company

1-10Median size (employees)

2.1%Largest-city concentration · Sao Paulo

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

3,511

11-50

1,997

51-200

801

201-500

233

501-1,000

1,001-5,000

103

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for contact center automation software companies are linked below.
What qualifies: Company records worldwide whose business descriptions match “contact center automation software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 45,914 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center automation software companies by location

39 lists · largest first

Every Contact center automation software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center automation software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center automation software companies are there worldwide?

RevenueBase identified 6,778 company matches for contact center automation software companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

AEC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center automation software companies?

The United States leads with 1,140 companies, followed by India (501) and Brazil (481). Every contact center automation software companies list by country and city is linked on this page.

Which city has the most contact center automation software companies?

Sao Paulo leads with 145 company records, followed by London (133) and Dubai (60).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 45,914 professional contacts with verified work emails tracked across these 6,778 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.