Company lists · Data refreshed September 2026

Top 25 Contact center automation software companies worldwide

Name: Contact center automation software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 6,778 companies tracked

RevenueBase identified 6,778 contact center automation software companies worldwide as of September 2026 and tracks 195,249 professional contacts across them, including 45,914 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers contact center automation software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for contact center automation software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

6,778Companies

195,249Contacts tracked

45,914Verified emails

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The 25 largest contact center automation software companies worldwide

Ranked by team size

Top 25 of 6,778 contact center automation software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	AEC	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 27, 2026	10001+	20,095 contacts →
	Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 27, 2026
2	24 7.ai	Indirect evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	10001+	8,461 contacts →
	Indirect evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026
3	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 27, 2026
4	Ringcentral	Strong evidence	Belmont, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	6,431 contacts →
	Strong evidence “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Source: RevenueBase Database · checked Sep 27, 2026
5	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 27, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 27, 2026
6	Fusion CX	Indirect evidence	Norcross, GA, United StatesHQ checked Sep 27, 2026	10001+	4,785 contacts →
	Indirect evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026
7	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
8	GLORY	Indirect evidence	Basingstoke, United KingdomHQ checked Sep 27, 2026	10001+	3,507 contacts →
	Indirect evidence “Solutions that enhance the customer experience you deliver.” Source: RevenueBase Database · checked Sep 27, 2026
9	Quadient	Strong evidence	Bagneux, FranceHQ checked Sep 27, 2026	1,001-5,000	3,472 contacts →
	Strong evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 27, 2026
10	Etech Global Services	Indirect evidence	Nacogdoches, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,964 contacts →
	Indirect evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026
11	Covisian	Indirect evidence	Milano, ItalyHQ checked Sep 27, 2026	10001+	2,810 contacts →
	Indirect evidence “is a tech company specialized in providing, and for & customer care.” Source: RevenueBase Database · checked Sep 27, 2026
12	Five9	Indirect evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,584 contacts →
	Indirect evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026
13	Quantanite	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Indirect evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
14	Nextiva	Indirect evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Indirect evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
15	Dialpad	Indirect evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
16	Talkdesk	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,316 contacts →
	Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026
17	Parla Contact Center	Indirect evidence	Barueri, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,234 contacts →
	Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 27, 2026
18	Evoltis	Strong evidence	Córdoba, ArgentinaHQ checked Sep 27, 2026	1,001-5,000	1,092 contacts →
	Strong evidence “At Evoltis, we collaborate to improve every interaction with your customers, driving Innovation through our Contact Center & BPO and Technology Development services to achieve a…” Source: RevenueBase Database · checked Sep 27, 2026
19	Hrhnext Services Limited	Indirect evidence	Hyderabad, IndiaHQ checked Sep 27, 2026	1,001-5,000	1,076 contacts →
	Indirect evidence “Even the markets know that we’re the good call’!” Source: RevenueBase Database · checked Sep 27, 2026
20	MCI	Strong evidence	Iowa City, NS, United StatesHQ checked Sep 27, 2026	5,001-10,000	983 contacts →
	Strong evidence “MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.” Source: RevenueBase Database · checked Sep 27, 2026
21	Youtility Center DO Brasil	Partial evidence	Barra Mansa, BrazilHQ checked Sep 27, 2026	1,001-5,000	926 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 27, 2026
22	Aspect Software	Indirect evidence	Boulder, CO, United StatesHQ checked Sep 27, 2026	1,001-5,000	878 contacts →
	Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026
23	Aircall	Indirect evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	804 contacts →
	Indirect evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026
24	Khoros	Partial evidence	Austin, TX, United StatesHQ checked Sep 27, 2026	501-1,000	763 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 27, 2026
25	Elad Software Systems	Partial evidence	Tel Aviv, IsraelHQ checked Sep 27, 2026	501-1,000	709 contacts →
	Partial evidence “Elad is Israel’s Preeminent Software Solutions Provider of Customer Engagement Platforms, Digital Transformation Projects, Tools for Workplace Modernization and Professional…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center automation software companies.
Partial evidence: Its own public description names part of contact center automation software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 6,778 contact center automation software companies worldwide

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Contact center automation software companies worldwide at a glance

As of Sep 27, 2026

23.5%Verified-email coverage

28.8Average contacts per company

1-10Median size (employees)

2.1%Largest-city concentration · Sao Paulo

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

3,511

11-50

1,997

51-200

801

201-500

233

501-1,000

1,001-5,000

103

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for contact center automation software companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “contact center automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center automation software companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 45,914 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center automation software companies by location

39 lists · largest first

Every Contact center automation software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center automation software companies are there worldwide?

RevenueBase identified 6,778 contact center automation software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.

Which country has the most contact center automation software companies?

The United States leads with 1,140 companies, followed by India (501) and Brazil (481). Every contact center automation software companies list by country and city is linked on this page.

Which city has the most contact center automation software companies?

Sao Paulo leads with 145 headquartered companies, followed by London (133) and Dubai (60).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 45,914 verified decision-maker contacts tracked across these 6,778 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.