Company lists · Data refreshed September 2026

Top 25 Contact center automation software companies based in South Africa

RevenueBase identified 60 company matches for contact center automation software companies associated with South Africa as of September 2026 and tracks 1,360 professional contacts across them, including 276 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for contact center automation software companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
60Companies
1,360Contacts tracked
276Verified emails
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The 25 largest contact center automation software companies based in South Africa

Ranked by team size
Top 25 of 60 company matches for contact center automation software companies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchRosebank, South AfricaHQ recorded Sep 27, 2026201-500360 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Sep 27, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchMidrand, South AfricaHQ recorded Sep 27, 202651-20051 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202651-20038 contacts →

Exact match

“For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchPinelands, South AfricaHQ recorded Sep 27, 202651-20036 contacts →

Exact match

“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5026 contacts →

Exact match

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202651-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchPretoria, South AfricaHQ recorded Sep 27, 202651-20022 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5020 contacts →

Exact match

“DataVoice is focused on being the industry leader in interaction recording and management, with a rich history of “world firsts” in the voice recording and interaction space, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchDurban, South AfricaHQ recorded Sep 27, 202651-20017 contacts →

Exact match

“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5014 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202651-20014 contacts →

Exact match

“Innovsoltech is a software technology solutions company that specializes in crafting innovative products and solutions, that can stand the test of time.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchPretoria, South AfricaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchCape Town, South AfricaHQ recorded Sep 27, 2026201-50010 contacts →

Exact match

“We help companies shift customer engagement from voice to digital to autonomous Leveraging innovation to provide Omni-channel & RPA to improve customer engagement”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchUmhlanga, South AfricaHQ recorded Sep 27, 20261-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-509 contacts →

Exact match

“We are passionate and professional Information & Communication Technologists.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchCape Town, South AfricaHQ recorded Sep 27, 20261-108 contacts →

Exact match

“It’s one thing to innovate–but it’s the execution that sets us apart.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchPretoria, South AfricaHQ recorded Sep 27, 202611-507 contacts →

Exact match

“Case Manager provides everything you need to achieve contact center excellence.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchBellville, South AfricaHQ recorded Sep 27, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“At Ukuvela Group we believe that technology is only as powerful as the human connection it facilitates.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchJohannesburg, South AfricaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“Our focus at CX Engage is to enhance a customer's experience when interacting with a brand by being available on the customer's channel of choice at the time of their choosing and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchDurban, South AfricaHQ recorded Sep 27, 202611-503 contacts →

Exact match

“At IQAS, we are revolutionizing Quality Assurance by integrating advanced automation and AI with proven, human-led practices.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 60 contact center automation software companies based in South Africa

See the full list, filter by size, metro and specialty, and access 276 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center automation software companies based in South Africa at a glance

As of Sep 27, 2026
20.3%Verified-email coverage
22.7Average contacts per company
11-50Median size (employees)
31.7%Largest-city concentration · Johannesburg
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
24
11-50
19
51-200
12
201-500
4
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 60 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “contact center automation software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 276 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center automation software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center automation software companies are there based in South Africa?

RevenueBase identified 60 company matches for contact center automation software companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Digital Solutions Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center automation software companies?

Johannesburg leads with 19 company records, followed by Cape Town (7) and Pretoria (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 276 professional contacts with verified work emails tracked across these 60 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.