Company lists · Data refreshed September 2026

Top 25 Contact center automation companies worldwide

Name: Contact center automation companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 16,108 companies tracked

RevenueBase identified 16,108 company matches for contact center automation companies worldwide as of September 2026 and tracks 562,982 professional contacts across them, including 99,373 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for contact center automation companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for contact center automation companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built

16,108Companies

562,982Contacts tracked

99,373Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest contact center automation companies worldwide

Ranked by team size

Top 25 of 16,108 company matches for contact center automation companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Concentrix	Exact match	Newark, CA, United StatesHQ recorded Sep 27, 2026	10001+	148,042 contacts →
	Exact match “We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2	HGS	Exact match	Chicago, IL, United StatesHQ recorded Sep 27, 2026	10001+	24,115 contacts →
	Exact match “HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3	AEC	Exact match	Belo Horizonte, BrazilHQ recorded Sep 27, 2026	10001+	20,095 contacts →
	Exact match “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4	Startek	Exact match	Denver, United StatesHQ recorded Sep 27, 2026	10001+	14,976 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Sep 27, 2026	5,001-10,000	10,721 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Sep 27, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 27, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8	Ison Xperiences	Exact match	Dubai, United Arab EmiratesHQ recorded Sep 27, 2026	10001+	7,986 contacts →
	Exact match “Say hAI to iSON!” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10	Turkcell Global Bilgi	Exact match	Beyoglu, TürkiyeHQ recorded Sep 27, 2026	10001+	6,167 contacts →
	Exact match “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11	Afni, INC	Exact match	Bloomington, IL, United StatesHQ recorded Sep 27, 2026	10001+	5,553 contacts →
	Exact match “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 27, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13	Call Center Services International	Exact match	San Diego, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	4,561 contacts →
	Exact match “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 27, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15	Sercom	Exact match	Taboão Da Serra, BrazilHQ recorded Sep 27, 2026	5,001-10,000	3,785 contacts →
	Exact match “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16	Quadient	Exact match	Bagneux, FranceHQ recorded Sep 27, 2026	1,001-5,000	3,472 contacts →
	Exact match “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17	Teleperformance Global Services	Exact match	Kolkata, IndiaHQ recorded Sep 27, 2026	1,001-5,000	3,346 contacts →
	Exact match Recorded description not available. Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18	TMKT	Exact match	Poa, BrazilHQ recorded Sep 27, 2026	5,001-10,000	3,333 contacts →
	Exact match “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19	Telvista	Exact match	Dallas, TX, United StatesHQ recorded Sep 27, 2026	1,001-5,000	3,122 contacts →
	Exact match “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,964 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21	VGX Contact Center	Exact match	Montes Claros, BrazilHQ recorded Sep 27, 2026	1,001-5,000	2,951 contacts →
	Exact match “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22	Advanced Call Center Technologies, LLC	Exact match	Berwyn, PA, United StatesHQ recorded Sep 27, 2026	5,001-10,000	2,774 contacts →
	Exact match “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24	8x8	Exact match	Campbell, CA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,444 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25	Webhelp Onelink	Exact match	Guatemala, United StatesHQ recorded Sep 27, 2026	10001+	2,245 contacts →
	Exact match “OneLink is the premier partner in outsourced omnichannel customer experience services.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “contact center automation companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 16,108 contact center automation companies worldwide

See the full list, filter by size, metro and specialty, and access 99,373 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

Contact center automation companies worldwide at a glance

As of Sep 27, 2026

17.7%Verified-email coverage

35.0Average contacts per company

1-10Median size (employees)

2.0%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

9,354

11-50

4,149

51-200

1,611

201-500

475

501-1,000

226

1,001-5,000

208

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for contact center automation companies are linked below.
What qualifies: Company records worldwide whose business descriptions match “contact center automation companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 99,373 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center automation companies by location

90 lists · largest first

Every Contact center automation companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center automation companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center automation companies are there worldwide?

RevenueBase identified 16,108 company matches for contact center automation companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Concentrix tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center automation companies?

The United States leads with 2,575 companies, followed by India (1,511) and Brazil (783). Every contact center automation companies list by country and city is linked on this page.

Which city has the most contact center automation companies?

London leads with 318 company records, followed by Sao Paulo (229) and Dubai (159).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 99,373 professional contacts with verified work emails tracked across these 16,108 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

Ready to reach these companies? Verified emails and direct dials for all 16,108 contact center automation companies worldwide. Start with a free account, no credit card.

Download this list →

Related lists

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.