Company lists · Data refreshed September 2026

Top 22 Contact center automation companies based in Switzerland

RevenueBase identified 61 contact center automation companies headquartered in Switzerland as of September 2026 and tracks 937 professional contacts across them, including 348 with verified work emails. Zurich is the largest hub.

This list covers contact center automation companies headquartered in Switzerland, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
61Companies
937Contacts tracked
348Verified emails
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The 22 largest contact center automation companies based in Switzerland

Ranked by team size
Top 22 of 61 contact center automation companies based in Switzerland, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBasel, SwitzerlandHQ checked Sep 27, 2026501-1,000149 contacts →

Partial evidence

“Callpoint bietet Schweizer Call Center Services in den Bereichen Customer Service, Pikettdienst, Helpdesk und Telemarketing an – vor allem für grössere Unternehmen.”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceWorblaufen, SwitzerlandHQ checked Sep 27, 202651-200135 contacts →

Strong evidence

“Bucher + Suter works across contact center, CRM, AI and operations to ensure the entire service ecosystem performs as one connected system.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceZurich, SwitzerlandHQ checked Sep 27, 202651-20092 contacts →

Indirect evidence

“Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceSankt Gallen, SwitzerlandHQ checked Sep 27, 2026201-50088 contacts →

Indirect evidence

“DialogWorld gestaltet moderne Customer Experience für Unternehmen in der Schweiz.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceSankt Gallen, SwitzerlandHQ checked Sep 27, 202651-20045 contacts →

Indirect evidence

“After the ideal hold time, the Intelligent Callback Software gives callers options to avoid abandonment or redialing, and uses behavioral science and data analytics to help…”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceStadtkreis 9, SwitzerlandHQ checked Sep 27, 202651-20032 contacts →

Indirect evidence

“Efficient Customer Service Starts with AI-First.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceLucerne, SwitzerlandHQ checked Sep 27, 202611-5026 contacts →

Indirect evidence

“Dtech Software & Technologies target superior customer experience, reduce risk and cost, and as a result of improved customer profitability, allows companies to engage with each…”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceSt. Gallen, SwitzerlandHQ checked Sep 27, 202611-5021 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceStadtkreis 9, SwitzerlandHQ checked Sep 27, 202611-5018 contacts →

Indirect evidence

“Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceZug, SwitzerlandHQ checked Sep 27, 202611-5017 contacts →

Indirect evidence

“Ella ist die KI-Telefonassistenz fürs Gesundheitswesen.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceGlattfelden, SwitzerlandHQ checked Sep 27, 202611-5012 contacts →

Strong evidence

“Wir sind Ihr kompetenter Partner für Individualentwicklungen, Projektmanagement, Systemmanagement, Consulting, Engineering und Managed Services im Contact Center und Voice Umfeld.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceDübendorf, SwitzerlandHQ checked Sep 27, 202611-5011 contacts →

Partial evidence

“aiaibot ist die Schweizer Plattform für produktive KI-Automatisierung im Unternehmen.”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceLuzern, SwitzerlandHQ checked Sep 27, 202611-5010 contacts →

Indirect evidence

“Die Apptiva AG ist auf das Erstellen von kundenindividuellen Softwarelösungen und Chatbots spezialisiert.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceZug, SwitzerlandHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Keep Customers Coming Back Building stronger customer relationships, improving retention, and guiding customers to the right purchase has never been easier.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceBasel, SwitzerlandHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Als kleine, feine Agentur für Telemarketing unterstützen wir den Kundendienst unserer Kunden mit unseren eigenen Telefonagent*innen oder mit dem Einsatz eines speziellen AVA…”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceBaar, SwitzerlandHQ checked Sep 27, 202611-505 contacts →

Indirect evidence

“At Odyss.ai, we are on a mission to revolutionize the way businesses operate through the strategic use of artificial intelligence.”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceStabio, SwitzerlandHQ checked Sep 27, 202611-504 contacts →

Partial evidence

“Since 2004, Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceBirmensdorf, SwitzerlandHQ checked Sep 27, 20261-102 contacts →

Partial evidence

“Dialutions steht für Lösungen zur Automatisierung des Kundendialogs.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceHergiswil, SwitzerlandHQ checked Sep 27, 20261-102 contacts →

Indirect evidence

“Wir von einfach innovativ widmen uns ganz der Gestaltung von spannenden Customer Journeys im Kundendialog.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceDielsdorf, SwitzerlandHQ checked Sep 27, 202611-501 contacts →

Strong evidence

“Der Multimedia Contact Center Hersteller WBe AG realisiert seit 1992 für den globalen Telekommunikationsmarkt Business Intelligence Plattformen, die den unterschiedlichen…”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceWollerau, SwitzerlandHQ checked Sep 27, 20261-101 contacts →

Partial evidence

“Tr-ai-ner.com is an advisory company for AI and automation solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceZurich, SwitzerlandHQ checked Sep 27, 20261-101 contacts →

Indirect evidence

“from conversational fuzz to automated execution MYRASIS transforms your complex multi-channel conversations (calls, mails, chats) into easy data-APIs, that will significantly…”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 22 of 61 contact center automation companies based in Switzerland

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Contact center automation companies based in Switzerland at a glance

As of Sep 27, 2026
37.1%Verified-email coverage
15.4Average contacts per company
1-10Median size (employees)
21.3%Largest-city concentration · Zurich
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
35
11-50
17
51-200
7
201-500
1
501-1,000
1

Email recency for this list is measured worldwide rather than for Switzerland, so it is reported there. Company counts and contact totals on this page are exact for Switzerland, over 61 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Switzerland whose own description of what they do matches “contact center automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center automation companies, and records with no verified work email. Companies headquartered outside Switzerland are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 348 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center automation companies are there based in Switzerland?

RevenueBase identified 61 contact center automation companies headquartered in Switzerland as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Callpoint AG, headquartered in Basel, tops this list with the largest team on record.

Which city has the most contact center automation companies?

Zurich leads with 13 headquartered companies, followed by Basel (6) and Zug (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 348 verified decision-maker contacts tracked across these 61 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.