Company lists · Data refreshed September 2026

Top 25 Contact center analytics software companies worldwide

RevenueBase identified 1,707 company matches for contact center analytics software companies worldwide as of September 2026 and tracks 56,811 professional contacts across them, including 13,957 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for contact center analytics software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for contact center analytics software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
1,707Companies
56,811Contacts tracked
13,957Verified emails
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The 25 largest contact center analytics software companies worldwide

Ranked by team size
Top 25 of 1,707 company matches for contact center analytics software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchNorcross, GA, United StatesHQ recorded Sep 27, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchMelville, NY, United StatesHQ recorded Sep 27, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchHyderabad, IndiaHQ recorded Sep 27, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchChicago, IL, United StatesHQ recorded Sep 27, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchKuala Lumpur, MalaysiaHQ recorded Sep 27, 20261,001-5,000500 contacts →

Exact match

“Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 27, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 20261,001-5,000478 contacts →

Exact match

“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchBangalore, IndiaHQ recorded Sep 27, 202651-200467 contacts →

Exact match

“WyzMindz Solutions Pvt.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSanta Ana, CA, United StatesHQ recorded Sep 27, 2026501-1,000431 contacts →

Exact match

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchSantiago, ChileHQ recorded Sep 27, 20261,001-5,000425 contacts →

Exact match

“Nuestros servicios contribuyen al desarrollo de negocios más rentables, ya que poseemos la experiencia y tecnología que nos permite trabajar en el descubrimiento de nuevas…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchNoida, IndiaHQ recorded Sep 27, 20261,001-5,000401 contacts →

Exact match

“Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchSantiago, ChileHQ recorded Sep 27, 202651-200387 contacts →

Exact match

“En e‑Contact nacimos con el propósito de transformar los Centros de Contacto en verdaderos Centros de Experiencia, entendiendo la atención al cliente como un sistema estratégico y…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchTulsa, United StatesHQ recorded Sep 27, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchBuenos Aires, ArgentinaHQ recorded Sep 27, 2026501-1,000330 contacts →

Exact match

“Diseñamos estrategias a medida y nos destacamos por ofrecer calidad, flexibilidad y eficiencia en nuestros servicios de Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchSioux Falls, SD, United StatesHQ recorded Sep 27, 20261,001-5,000329 contacts →

Exact match

“Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchWaltham, MA, United StatesHQ recorded Sep 27, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchMumbai, IndiaHQ recorded Sep 27, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026201-500310 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchMilwaukee, WI, United StatesHQ recorded Sep 27, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchSanto Domingo, Dominican RepublicHQ recorded Sep 27, 2026501-1,000281 contacts →

Exact match

“With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchNorthridge, CA, United StatesHQ recorded Sep 27, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchAlna District, United KingdomHQ recorded Sep 27, 2026201-500264 contacts →

Exact match

“At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchCuritiba, BrazilHQ recorded Sep 27, 2026201-500261 contacts →

Exact match

“Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 1,707 contact center analytics software companies worldwide

See the full list, filter by size, metro and specialty, and access 13,957 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center analytics software companies worldwide at a glance

As of Sep 27, 2026
24.6%Verified-email coverage
33.3Average contacts per company
11-50Median size (employees)
2.3%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
561
11-50
659
51-200
320
201-500
77
501-1,000
41
1,001-5,000
39
5,001-10,000
6
10001+
3

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for contact center analytics software companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “contact center analytics software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 13,957 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center analytics software companies by location

14 lists · largest first

Every Contact center analytics software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center analytics software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center analytics software companies are there worldwide?

RevenueBase identified 1,707 company matches for contact center analytics software companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center analytics software companies?

The United States leads with 432 companies, followed by India (112) and the United Kingdom (112). Every contact center analytics software companies list by country and city is linked on this page.

Which city has the most contact center analytics software companies?

London leads with 39 company records, followed by Sao Paulo (25) and Madrid (21).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 13,957 professional contacts with verified work emails tracked across these 1,707 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.